Insurance Administrative Assistant

3 weeks ago


Metro Manila, Philippines Vault Outsourcing OPC Full time

About the role

As a Commercial Insurance Administrative Assistant, you will be responsible for supporting the day-to-day operations of a commercial insurance agency. The ideal candidate should have experience in commercial insurance and be adept at handling clerical duties, customer service, communication, and executive administrative assistance.

 

Key Responsibilities

Maintain organized and up-to-date records of commercial insurance policies, claims, endorsements, and other critical documents.Handle phone calls and emails from clients, addressing inquiries and concerns related to commercial insurance policies and procedures.Provide accurate and relevant information regarding commercial insurance products and services.Input and update customer information, policy details, and claims data specific to commercial insurance into the company's database.Assist in the processing of new commercial insurance policies, including gathering required information and documentation from clients.Setup, organize, and confirm meetings and appointments and follow up on documentation and enquiries with clients

 

Qualifications

Experience as insurance admin, preferably with background in insurance workflow and application processStrong written and verbal communication skills for interacting with clients and colleaguesAccurate data entry and careful documentation are crucial, especially in handling complex commercial insurance policies and claims.Familiarity with office software (Microsoft Office, Excel, etc.) and the ability to quickly learn industry-specific software related to commercial insurance.A strong understanding of commercial insurance policies, terms, and procedures is highly preferred.

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