Specialty Authorizations Coordinator

1 month ago

Metro Manila, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

 
Job Summary:
Authorization Coordinators are responsible for all administrative aspects of outpatient diagnostic testing and procedure benefit verification and authorization. Authorization Coordinators ensure that Los Angeles Cancer Network meets patient’s insurance requirements for reimbursement before diagnostic testing or procedures.
 
 
Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

• Meet or exceed daily goal of assigned requests
• Update productivity tracker daily
• Submit authorization requests and upload approved documents as specified below:

Urgent Requests
▪ Submit within 24 hours
▪ Upload in OncoEMR within 24 hours of receiving approvalRoutine Requests
▪ Submit within 5 business days
▪ Upload in OncoEMR within 24 hours of receiving approval

• Inbound Faxes Management
o Review and work daily incoming volume
• Conduct incoming/outgoing calls to patients and/or payers in a professional manner
• Reply to e-mail inquiries via OncoEMR and/or Outlook timely manner
 
 
Key Competencies:
 

Strong verbal and written communication skills.Ability to establish and maintain effective working relationships.Demonstrates exceptional assessment, critical thinking, and customer service skills.Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.Ability to seek out resources independently and work collaboratively.Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.Ability to multitask efficiently and effectively.Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others.

 
Additional Requirements:
 

High school diploma or equivalent.Basic grammar and spelling skills.Basic typing, keyboard and computer skills and knowledge.Great Customer Service Skills.Medical TerminologyBasic computer knowledge.

 
Work Location
 

Home-basedShould have strong internet connection (minimum of 20 mbps)Should have own Laptop/PC (minimum of i5 8GB RAM)

 

Additional Information:

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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