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Associate

2 months ago


Cebu, Philippines Wipro Philippines Inc. Full time

Candidate Requirement

·       Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.

·       Excellent communication and teamwork skills required.

·       Strong interpersonal skills – ability to inspire teamwork at all levels.

·       Ability to identify member/customer concerns & provide real-time problem-solving interventions.

·       Provide creative, “outside the box” solutions.

·       Ability to multitask - documenting the interaction while on the call with the member/customer.

·       Can render overtime work when needed.

Candidate Requirement

·       Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.

·       Excellent communication and teamwork skills required.

·       Strong interpersonal skills – ability to inspire teamwork at all levels.

·       Ability to identify member/customer concerns & provide real-time problem-solving interventions.

·       Provide creative, “outside the box” solutions.

·       Ability to multitask - documenting the interaction while on the call with the member/customer.

·       Can render overtime work when needed.

  • SHS Graduate / Second Year College Undergrad for High School (old curriculum)

    Preferably with minimum of 6 months experience in the call center/ BPO

    Applicants with no call center experience may still be considered based on skills required for the job.

    Excellent communication and teamwork skills required.

    Strong interpersonal skills – ability to inspire teamwork at all levels.

    Ability to identify member/customer concerns & provide real-time problem-solving interventions.

    Provide creative, “outside the box” solutions.

    Ability to multitask - documenting the interaction while on the call with the member/customer.