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Technical Support Supervisor

3 months ago

Bulacan, Philippines Pacific Sun Solutions, Incorporated Full time
The Technical Support Supervisor oversees the daily tasks of the Field Technical Support staff including scheduling and monitoring after-sales-support and preventive maintenance tasks that are accomplished efficiently and effectively, and ensuring customer satisfaction with our services.Job Requirements & Qualifications:• Must be a graduate of Computer or Electronic related course.• Must have at least 2 years of experience as a Technical Field Supervisor.• Must be knowledgeable in Electronic equipment/Office equipment.• Must be knowledgeable in MS Office( Word, Excel, and PowerPoint)• Can manage technical people, particularly with the repair of hardware and electronics• Has excellent customer orientation skills• Has good communication and presentation skills• Knowledgeable in creating process flow• Must be a team player• Can work under pressure• Can work with minimal supervision.• With banking technical support experience is a plus but not required.Pacific Sun Solutions offers:• Career growth through training and seminars• Fun Team Building and Company activities• Medical and Dental Benefits• Weekends Off• Accessible work location
Summary of role requirements:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning2-3 years of relevant work experience required for this roleWorking rights required for this role