Customer Service Representative

5 days ago

Metro Manila, Philippines Angkas (DBDOYC, Inc) Remote Work Freelance Full time

Join our team at Angkas and help us provide exceptional customer service to our valued customers 

 

We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at Angkas. 

As a Customer Experience Associate, you will be responsible for 

• Responding to customer inquiries and providing problem resolution through various channels including phone, e-mail, and chat. 

• You will deliver outstanding service to our high-value customers by providing exceptional service and solutions to grow customer relationships. 

• Additionally, you will provide personalized customer service by understanding and responding to the unique needs of each customer. 

 

At Angkas, we are looking for a Customer Experience Associate who possesses:

• Vocational Diploma / Short Course Certificate or Bachelor's/College Degree 

• At least 1 year of BPO or any customer service experience 

• Excellent communication skills in Tagalog and English, Bisaya is a plus

• Amenable to work in shifting schedule
 

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