Client Operations Team Lead

POSITION OVERVIEWThe Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions with clients, training the client on how to engage our services, analysing and presenting data, acting as a point of escalation, partnering with operational teams on client concerns, recommending good...

POSITION OVERVIEWThe Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions with clients, training the client on how to engage our services, analysing and presenting data, acting as a point of escalation, partnering with operational teams on client concerns, recommending good...

An accomplished builder and leader of high-performance technical teams, ready to tackle the next challenge. Have the technical chops to go deep yet retain the ability to focus on higher-level business and product goals. Make right decisions regarding business operations and strategies that are being implemented. Make wise decisions in team building choices...

Job Opening: Position/Job Title: ACCOUNT MANAGER (Sales and Relationship Management for B2B clients) Job Type: Full-time, Permanent Vacancies: 1 Work Location: PASIG Required Skills and Qualifications: • Bachelor's degree in Business Administration, Advertising, Project Management, or related field (or currently pursuing). • Candidate must possess at...

Job Opening: Position/Job Title: ACCOUNT MANAGER (Sales and Relationship Management for B2B clients) Job Type: Full-time, Permanent Vacancies: 1 Work Location: PASIG Required Skills and Qualifications: • Bachelor's degree in Business Administration, Advertising, Project Management, or related field (or currently pursuing). • Candidate must possess at...

Qualifications:● Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)● 3-5 years in an operational management role in BPO setting● It would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.● Minimum of 2 years in college, preferably a bachelor’s...

JOB SUMMARY The Operation's Supervisor directly reports to the Operations Manager of the day-to-day. Operations of the assigned Car park’s functions and duties. The Operations Supervisor carries out responsibilities in all of the following functional areas: Operational Functions Sales and Marketing Support Functions Business Development Support...

Key responsibilities and accountabilities . Regularly coordinate with the client regarding the status of the offshore team . Implement and monitor KPIs set by the client or MS . Monitor the team's performance . Conduct coaching sessions and issuing corrective actions . Monitor and track the daily attendance . Implement policies, deadlines and standards set...

QUALIFICATION:- Completed 2 years in College (No Back Subjects).- At least 5 years in BPO Set-Up. - 3 years and above Operations Manager Experience.- Preferably had 1 year experience in handling E-Commerce. - Knowledgeable on handling the AMEA market is required.- Willing to work a flexible schedule, including nights and weekends.- Teach direct reports to...

This is a full-time Healthcare Operations Manager role located in Pasig. As the Healthcare Operations Manager, you will be responsible for overseeing the daily operations of the healthcare team, ensuring that all operations are efficient and compliant with industry regulations. You will also be responsible for managing a team of healthcare professionals and...

This is a full-time Healthcare Operations Manager role located in Pasig. As the Healthcare Operations Manager, you will be responsible for overseeing the daily operations of the healthcare team, ensuring that all operations are efficient and compliant with industry regulations. You will also be responsible for managing a team of healthcare professionals and...

Job Overview KDCI Outsourcing is looking for a talented Design Lead in Web & Graphic Design to help promote innovation, transforming ideas into reality for our diverse clientele. This pivotal role not only demands an excellent understanding of design principles but also the capacity to manage a team and projects, ensuring smooth operations and delivery of...

Duties & Responsibilities > Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers > Update patient demographics/insurance information in appropriate systems > Research/ Status unpaid or denied claims > Monitor claims for missing information, authorization, and...

JOB SUMMARY The Operation's Supervisor directly reports to the Operations Manager of the day-to-day. Operations of the assigned Car park’s functions and duties. The Operations Supervisor carries out responsibilities in all of the following functional areas: Operational Functions Sales and Marketing Support Functions Business Development Support...

•Completed 2 years in College (No Back Subjects).•At least 5 years in BPO Set-Up. •3 years and above Operations Manager Experience.•Preferably had 1 year experience in handling E-Commerce. •Knowledgeable on handling the AMEA market is required.•Willing to work a flexible schedule, including nights and weekends.•Teach direct reports to become...

Job Overview KDCI Outsourcing is looking for a talented Design Lead in Web & Graphic Design to help promote innovation, transforming ideas into reality for our diverse clientele. This pivotal role not only demands an excellent understanding of design principles but also the capacity to manage a team and projects, ensuring smooth operations and delivery of...

Duties & Responsibilities > Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers > Update patient demographics/insurance information in appropriate systems > Research/ Status unpaid or denied claims > Monitor claims for missing information, authorization, and...

Key responsibilities and accountabilities . Regularly coordinate with the client regarding the status of the offshore team . Implement and monitor KPIs set by the client or MS . Monitor the team's performance . Conduct coaching sessions and issuing corrective actions . Monitor and track the daily attendance . Implement policies, deadlines and standards set...

Skills:  Proven experience as Manager/Sr Manager or similar position.  Experience with recruiting and performance evaluation processes.  Familiarity with financial and customer service principles.  Good math skills with the ability to create and analyze reports, spreadsheets  Proficient user of MS Office (MS Excel in particular). ...

This is a full-time Healthcare Operations Manager role located in Pasig. As the Healthcare Operations Manager, you will be responsible for overseeing the daily operations of the healthcare team, ensuring that all operations are efficient and compliant with industry regulations. You will also be responsible for managing a team of healthcare professionals and...