Front Desk Associate

2 weeks ago

Metro Manila, Philippines Drake International Philippines Full time

One of Drake International Philippines partner, a dental care industry is currently hiring of a Front desk receptionist/ Dental receptionist.

Role and responsibilities:

The Front Desk Associate is responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, inventory and order of dental supplies, and updating the daily and monthly report.

Reception Management

Manage day-to-day operations of dental clinics. (e.g. open and close dental clinic according to management)Maintain the cleanliness of the reception area, treatment and sterilization area.Check the daily schedules of the patient’s appointmentMaintain and do a liquidation of petty cashAnswer and respond to telephone calls with professionalism.

Patient Management

Maintain a neat and clean reception area at all times and greet all the patients with courtesy.Assist patients to complete all necessary forms and documentations.Check and update patient information in the system.Oversee patient relations and handle patient complaintsAble to check the schedule of the dentist on a daily basis. Confirm and follow up upcoming appointments and recalling patients according to their scheduled date thru calls and text before and the day of their appointment.Check patient list to fill in cancellation and no show appointment timesCollect payment from patients at the time of the treatmentAssist in the treatment room as needed

Records Management

Ensuring the accuracy of the daily Report, expense Report, monthly closing of accounting and some additional reports based on the assigned tasks per branch (e.g. using freely dental & google drive.Gather, update and accurately record the patient's information to the system.Securing complete charting and patient consent and treatment done must be scanned and uploaded and documented properly.

Inventory Management

Monitor inventory and order dental supplies as needed.Monitor and make sure all dental supplies equipment is working properly.

Job Requirements:

Graduate of any bachelor’s degreeCashiering experience is an advantage.With pleasing personalityComputer literate

Multiple locations available

Makati (Poblacion)Binan, LagunaMalolos, BulacanSan Jose Del Monte, BulacanQuezon City (Fairview)

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