Customer Service Technical Support

Transworld Systems Customer Service LLC (TSI)US Utility account (similar with MERALCO)We need 40 agents to start on October 7 2024. Preferably with telco and upselling experience in BPO industry. Perks:Up to 30k salary package.Uncapped monthly Incentives with sales commission.Fixed weekends off.20% night differential.Free hmo for 2 dependents upon...

Taking responsibility: You will handle customer enquiries in writing and by telephone in English. You will support customers with their extensive requests concerning various digital topics such as vehicle applications and the like.Think comprehensively: In case of challenges with booked services in the vehicle you are the first point of contact and present...

Responsibilities:- Account Servicing. Listens attentively to customers in order to address issues / questions responsibly; Updatesaccount information, as requested by the customer; Transfers the customer to the appropriate department, as needed- Functional Knowledge. Displays expertise in product and service knowledge; Understands and adheres to...

Transworld Systems Customer Service LLC (TSI)US Utility account (similar with MERALCO)We need 40 agents to start on October Preferably with telco and upselling experience in BPO industry. Perks:Up to 30k salary package.Uncapped monthly Incentives with sales commission.Fixed weekends off.20% night differential.Free hmo for 2 dependents upon regularization....

Customer Service Representative needed for automotive sector, handling customer inquiries, resolving technical issues, and educating customers on digital products. Responsibilities Handle customer inquiries in writing and by telephone in English, supporting customers with requests concerning digital topics. Think comprehensively to resolve...

The Technical Support Representative is responsible for providing basic to advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and effective solutions to customers. Additionally, this position will...

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 offices worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company...

Position OverviewThe Technical Support Engineer will play a critical role in delivering high-quality support and services to our clients. This customer-facing position is responsible for managing and resolving complex technical issues, assisting with platform installations and configurations, and providing technical expertise during pre-sales meetings. The...

About UsDevsoft Philippines develops UI components as well as report generation and visual data display solutions targeting .NET, HTML/JS, and VCL. Over the course of more than 20 years in business, our development teams have amassed profound experience in many software development fields.We are seeking motivated individuals who are willing to learn and...

We seek a highly motivated Technical Support Specialist to join our growing team. In this role, you will provide our clients with top-notch technical assistance and support, ensuring their IT systems run smoothly and efficiently. If you have a passion for technology and a knack for problem-solving, we want to hear from you!＜Scope of Work＞        ...

Job Description Identify and diagnose issues and problems Categorize and record reported queries and provide solutions Support problem identification Advise users on appropriate course of action Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and...

I. MAJOR RESPONSIBILITIES AND DUTIES:Network Support:o Troubleshoot and resolve network issues including LAN, WAN, Wi-Fi, and VPN.o Configure and maintain network hardware such as routers, switches, and firewalls.o Monitor network performance and ensure network security and connectivity.Database Support:o Provide support for database-related issues, ensuring...

Job Description Summary:Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems...

Job Description:Assistance in providing technical support and resolutionInstallation and set-up of new hardware and peripheralsRunning software updatesProvide remote supportTroubleshooting of basic network problemsDiagnosis and troubleshooting of application softwareHardware health checkHardware deploymentPrimary Technical Skills Needed:'With IT technical...

Your Key Contributions:Manages/receives incoming communication through CSD's contact points (Phone, Chat (Viber) and E-mail), responding to customers from residential to enterprise queries such as internet restorations, and/or service requests including educating them for initial fault isolation or walk through for basic troubleshooting.Manages all outbound...

Job OverviewProvides first level support on workstations or for applications.Essential Functions• Processes and provides first level support for technical assistance and resources from internal and/or external customers.• Communicates with end users to clarify and define requirements.• Resolves various routine problems and escalates the more complex...

As a Travel Counselor, your role entails responding to customer calls and inquiries while adhering to established policies and procedures. You will be responsible for modifying existing reservations, including ticket reissuances and cancellations, as well as providing assistance with online bookings such as air travel, hotel accommodations, car rentals, rail...

Job Responsibilities: • Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution. • Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary. • Customer Service: Deliver exceptional customer...

Job DescriptionWe are seeking a talented Technical Support Engineer, to join our outstanding Global Technical Support team, providing world-class support to our customers.Our ideal candidate is an energetic, responsible, and motivated self-starter with a desire to learn new technologies and concepts and solve complex technical questions.This individual...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the...