Current jobs related to IT Support Staff - Metro Manila - Shadow Office Solutions, Inc.

  • Customer Support Staff

    2 weeks ago

    Manila, National Capital Region, Philippines Go Remote Staff Pty Ltd Full time

    Customer Support Staff Join our dynamic and growing firm specializing in air cargo logistics and booking platforms as a Customer Support Staff member. Contribute exceptional service and support to our clients and partners through innovative solutions and reliable operations. Key Responsibilities: Manage back-end operations and provide customer...

  • Customer Support Staff

    2 weeks ago

    Metro Manila, Philippines Go Remote Staff Pty Ltd Full time

    An exciting and long-term opportunity awaits with a dynamic and growing firm specializing in air cargo logistics and booking platforms. Join us as an Customer Support Staff member and contribute exceptional service and support to our clients and partners through innovative solutions and reliable operations.As an Operations Support Staff member, you will...

  • Support Staff

    3 months ago

    Metro Manila, Philippines UNHOOP PHILIPPINES,INC Full time

    Responsibilities:Receive and respond to tutors for whatever concerns they may have that are related to their services for the companyManage the schedules of tutors to ensure enough lessons are provided dailyAnswer the tutors’ inquiries (through Skype, email, or SMS)Work together with Japanese Customer Support in dealing with student concerns (e.g....

  • Onboarding and Technical Support Specialist

    2 weeks ago

    Metro Manila, Philippines Design Staff Australia Remote Work Freelance Full time

    Job DescriptionWe are looking for a dedicated and detail-oriented Onboarding and Technical Support Specialist to join our team. In this role, you will play a critical part in ensuring a seamless onboarding experience for our new customers while providing exceptional technical support. Your expertise in data manipulation and system configuration will be...

  • Customer Service

    1 month ago

    Metro Manila, Philippines REMOTE STAFF, INC. Part time

    Employment Type: Part - time Schedule: starting at 9 AM - 5 PM EST, Monday - Friday We are looking for a detail-oriented and enthusiastic Customer Support Representative to join our remote team. The ideal candidate will manage customer inquiries and issues through email, ensuring fast response times and high-quality support. You will be the face of our...

  • IT and Facilities Admin | Internal Role

    2 days ago

    Metro Manila, Philippines Staff Domain Inc Full time

    Job Description: The IT and Facilities Administrator holds a pivotal role in ensuring the seamless operation of the support system within the Staff Domain and its various offices. Primarily tasked with overseeing Information Technology (IT) and Facilities Management, this individual ensures that all issues and incidents are promptly logged into a ticketing...

  • Multi Skilled Support Staff

    5 days ago

    Metro Manila, Philippines Infinity Strategic Management Solutions Inc. Full time

    Infinity Strategic Management Solutions Inc. is in need of: Multi Skilled Support Staff Qualifications:• College Graduate• with or without experience• with pleasing personality• must be hardworking, trustworthy and responsible• with good communication skills• can start ASAP and willing to be assigned in Supermarket Novaliches (The...

  • Office Staff

    3 months ago

    Manila, Philippines GLOBAL STAFF RECRUITMENT SEARCH INC. Full time

    Daily Responsibilities: •Answer telephone calls and take accurate messages, •Document daily administrative tasks; maintain the record and files (whether it be a hard copy or electronic copy)•Does encoding, filing & sorting of documents, •Provides office support to the department assigned to, •Willing to do multi tasking office functions, •Shall...

  • Business Support Analyst

    4 weeks ago

    Metro Manila, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com About the Team &...

  • IT Support Staff

    1 month ago

    Manila, National Capital Region, Philippines Shadow Office Solutions, Inc. Full time

    SOS is an Australian-owned BPO with branches in Makati and Cavite, looking to hire two IT Support Staff to to support our Australian clients with IT related tasks within the business. The successful candidates must be willing to work onsite. Duties and Responsibilities: Main duties for the IT Support Officer is to provide first line support to troubleshoot...

  • Junior Application Support Analyst

    2 weeks ago

    Metro Manila, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    Job Description About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit...

  • IT Support Staff

    1 day ago

    Manila, National Capital Region, Philippines Shadow Office Solutions, Inc. Full time

    SOS is an Australian-owned BPO with branches in Makati and Cavite, looking to hire two IT Support Staff to to support our Australian clients with IT related tasks within the business. The successful candidates must be willing to work onsite. Duties and Responsibilities: Main duties for the IT Support Officer is to provide first line support to troubleshoot...

  • Sales Support Staff

    2 months ago

    Manila, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    The Team Sales support staff provides support to the accounts handles by the Sales Team by processing and assist revisions, endorsements, and cancellations. He/She also assist the Sales team in handling concerns, endorsements and payment.Processing and Assist the client, Revision, update tracker, and assist other concern. Attend Team MeetingWith at least 6...

  • IT Support Staff

    2 days ago

    Metro Manila, Philippines Shadow Office Solutions, Inc. Full time

    SOS is an Australian-owned BPO with branches in Makati and Cavite, looking to hire two IT Support Staff to to support our Australian clients with IT related tasks within the business. The successful candidates must be willing to work onsite. Duties and Responsibilities: Main duties for the IT Support Officer is to provide first line support to troubleshoot...

  • IT Staff

    2 weeks ago

    Metro Manila, Philippines Pace Academy Full time

    About the rolePace Academy is seeking an experienced IT Staff to join our dynamic team in Quezon City, Metro Manila. As a full-time IT professional, you will be responsible for providing high-quality technical support and IT services to our staff and students. This is an excellent opportunity to contribute to the success of our leading educational...

  • Administrative Support Staff

    2 weeks ago

    Metro Manila, Philippines Bihasa Learning Systems Inc Full time

    Job OverviewYou will provide administrative support for the company. The Admin Staff will be accountable for the efficient day-to-day administration of company functions. Responsibilities and DutiesManage and record incoming and outgoing documentsDocument daily administrative tasks; maintain the record and files (whether it be a hard copy or electronic...

  • Information Technology Staff

    3 weeks ago

    Metro Manila, Philippines Enthusiasts Group Inc. (Antonio's @ PGA) Full time

    IT Staff member in a restaurant is responsible for managing the restaurant's technology systems and ensuring their smooth operation. This role involves troubleshooting technical issues, maintaining hardware and software, and providing support to staff.ResponsibilitiesTechnical Support: Provide technical assistance to restaurant staff, including...

  • Buyer Support Staff

    2 months ago

    Manila, National Capital Region, Philippines REPS & Co. Full time

    This is a remote position.Founded in 2017, REPS & Co. is a future leader in the entertainment industry specializing in ticketing for live events. Our founders and key staff are industry veterans with fresh ideas for the ticketing industry. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We...

  • Marketing Assistant

    2 months ago

    Manila, National Capital Region, Philippines Staff Domain Inc Full time

    About Staff Domain: Staff Domain ) is a leading provider of staff leasing solutions, helping businesses grow by providing access to global talent and saving around 60% on staffing costs. We are committed to delivering exceptional services and building long-term partnerships with our clients. Position Overview: We are seeking a highly organized, tenacious,...

  • HR Support Staff

    2 months ago

    Manila, National Capital Region, Philippines Two Futures Inc Full time

    JOB SUMMARYReports directly to the Training & Employee Engagement Specialist. The creation of HR Support Staff position aims provide support to 2 HR facets of HR Team Specializations namely – Training & Employee Engagement and Corporate Benefits The HR Support Staff position is generally responsible in providing assistance in HR Training and Engagement ,...

IT Support Staff

1 month ago

Metro Manila, Philippines Shadow Office Solutions, Inc. Full time

SOS is an Australian-owned BPO with branches in Makati and Cavite, looking to hire two IT Support Staff to to support our Australian clients with IT related tasks within the business. The successful candidates must be willing to work onsite.

 

Duties and Responsibilities: 

Main duties for the IT Support Officer is to provide first line support to troubleshoot user issues, monitor security and to support the business core applications.General Level 1 - 2 user support and case management Office 365 Suite - Excel, Word and PowerPoint Outlook, OneDrive and SharePoint supportGeneral level 1 networking knowledge and skillsAzure AD administration. User onboarding, password resets, signature setup, user trainingGeneral user onboarding / offboarding and support with common platforms. Password manager rolloutGeneral security managementPasswords managementGeneral desktop/laptop configuration and trouble shooting skillsAny other adhoc IT related assistance/troubleshooting that may be assigned from time to time

 

Requirements

Sound Knowledge of Microsoft Office applicationsExcellent attention to detail, and work well in a team environmentMust have a "can-do" attitudeStrong decision-making skillsMust be able to work both independently and team-orientedAbility to work in Azure Active DirectoryProficient in the administration of MS SharePoint\OnedriveEffective organizational and time management skillsCreate documentation for staff for training purposesStrong problem solving skillsEffective communication and interpersonal skills with strong customer focus by maintaining professional and courteous demeanourAbility to troubleshoot general hardware issues - eg printer issues, microphone and camera on laptops

Working at SOS

Embark on a fulfilling journey by joining our team and unlocking a host of enticing perks, including an above-industry salary package with lucrative incentives, comprehensive HMO benefits coupled with life insurance coverage, vibrant and engaging company events, promising opportunities for career growth and promotion, exciting company outings featuring international travel adventures, all supported by our dedicated HR team that prioritizes and advocates for a healthy work-life balance.