Client Services Planner

3 days ago


Philippines timesjobs Full time


: Update/navigate existing databases with meeting changes and post meeting information.
Utilize database tools to accurately code charges according to business rules.
Assure that meeting expenses are correctly assigned to budget categories.
Completion of all tasks assigned to meet client metrics and team goals.
Adhere to all standard operating procedures and compliance guidelines.
Communicate through the database and inform appropriate internal meeting contacts of escalation.
Communicate with appropriate parties to ensure the appropriate breakdown of external vendor charges in comparison with receipts received.
Expand knowledge base of database systems and encouraged growth with increased responsibilities.
Participate in the performance of a variety of duties involved in collecting and entering data into an electronic database according to processes.
Communicates with customers via written correspondence to provide information and assistance.
Operates computer/online guidelines for the purpose of responding to customer inquiries.
Checks mail, fax, and email to provide customer assistance.
Resolves customer issues on first contact.
Follows escalation procedures as needed.
Completes, processes, and maintains applicable paperwork and records.

Qualifications

Bachelor's Degree Required.
At least 1 to 2 years of related work experience.
Proficient in PC applications such as Excel.
Ability to communicate effectively with various levels in the organization (written and oral).
Ability to carry out some analysis and information gathering to resolve problems on routine matters.
Amenable to work in Night shift.
Amenable to work in Mckinley.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world.
Locations

City of Taguig, Philippines
Philippines
Remote



  • Philippines timesjobs Full time

    : Update/navigate existing databases with meeting changes and post meeting information.Utilize database tools to accurately code charges according to business rules.Assure that meeting expenses are correctly assigned to budget categories.Completion of all tasks assigned to meet client metrics and team goals.Adhere to all standard operating procedures and...


  • Philippines JPMorgan Chase Full time

    International Client Service Associate is part of the centralized Commercial Banking International Service and Onboarding (CBISO) team, which fulfills client request received by the relationship teams & clients across the United States and partners with CB's in-country teams located throughout the globe.As a Client Service Associate within Commercial Banking...


  • Philippines JPMorgan Chase Full time

    International Client Service Associate is part of the centralized Commercial Banking International Service and Onboarding (CBISO) team, which fulfills client request received by the relationship teams & clients across the United States and partners with CB's in-country teams located throughout the globe.As a Client Service Associate within Commercial Banking...


  • Philippines Foundever Full time

    Go further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By...


  • Philippines Foundever Full time

    Go further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By...


  • Philippines Foundever Full time

    Go further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By...

  • Service Technician

    1 week ago


    Philippines KLG INTERNATIONAL INC. Full time

    SERVICE TECHNICIAN-Kitchen Equipment RESPONSIBILITIES:Responsible for performing installation, repairs, and troubleshooting service to clients and items brought by customers.Provide customer support by addressing technical issues and concerns on products and equipment.Prepares service reports and maintaining records.The job entails traveling to various...


  • Philippines Sonak Corporation Full time

    The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...

  • Service Technician

    1 week ago


    Philippines KLG INTERNATIONAL INC. Full time

    SERVICE TECHNICIAN-Kitchen EquipmentRESPONSIBILITIES:Responsible for performing installation, repairs, and troubleshooting service to clients and items brought by customers.Provide customer support by addressing technical issues and concerns on products and equipment.Prepares service reports and maintaining records.The job entails traveling to various...


  • Philippines Sonak Corporation Full time

    The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...


  • Philippines Sonak Corporation Full time

    The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...

  • Service Engineer

    2 months ago


    Philippines Kilton Motor Corporation Full time

    :Use of various strategies and tools to provide effective solutions to customer's concernsCommunicating with clients, engineers, sales, and other technicians to ensure that services are delivered effectivelyMonitoring equipment and machinery performance and developing preventive maintenance measuresConducting quality assurance and safety checks on all...

  • Service Coordinator

    2 weeks ago


    Other - Philippines Epta Refrigeration Philippines Inc Full time

    CUSTOMER SERVICE REPRESETATIVE Helps customers with complaints and questions Gives customer information about products and services, take orders, and process returns. Prepares Debit Notes or billing for Service Calls Ensures that Work Sheet Debit Notes for the month are submitted to Finance Department Ensures that Billing attachments are accurate and...

  • Admin Officer

    4 weeks ago


    Philippines ONE SOURCE FACILITY SERVICES CORP. Full time

    Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking...


  • Other - Philippines Epta Refrigeration Philippines Inc Full time

    CUSTOMER SERVICE REPRESETATIVE Helps customers with complaints and questions Gives customer information about products and services, take orders, and process returns. Prepares Debit Notes or billing for Service Calls Ensures that Work Sheet Debit Notes for the month are submitted to Finance Department Ensures that Billing attachments are accurate and...


  • Philippines Monroe Consulting Group Full time

    Executive Recruitment Firm, Monroe Consulting Group is recruiting on behalf of Asia's leading distributor of Medical Devices, our client is seeking for Service Engineer who has 2-3 years of work experience in Analytical Instrument. The successful candidate will be based in Mindanao.You will play an important role to: · Perform QC inspections on equipment...


  • Philippines Monroe Consulting Group Full time

    Executive Recruitment Firm, Monroe Consulting Group is recruiting on behalf of Asia's leading distributor of Medical Devices, our client is seeking for Service Engineer who has 2-3 years of work experience in Analytical Instrument. The successful candidate will be based in Mindanao.You will play an important role to: · Perform QC inspections on equipment...

  • Admin Officer

    2 weeks ago


    Philippines ONE SOURCE FACILITY SERVICES CORP. Full time

    Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking...

  • Admin Officer

    4 weeks ago


    Philippines ONE SOURCE FACILITY SERVICES CORP. Full time

    Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking...


  • Philippines Monroe Consulting Group Full time

    Executive Recruitment Firm, Monroe Consulting Group is recruiting on behalf of Asia's leading distributor of Medical Devices, our client is seeking for Service Engineer who has 2-3 years of work experience in Analytical Instrument. The successful candidate will be based in Mindanao.You will play an important role to: Perform QC inspections on equipment for...