Hiring for Customer Service Supervisor

2 weeks ago


Metro Manila, Philippines Optum, a UnitedHealth Group Company Full time
  • Manages and oversees a team
  • Motivates and supports agents through feedback and communication
  • Measures KPI’s such as client and productivity metrics
  • Improves quality of results by recommending changes
  • Provides product/service information by answering questions and offering assistance
  • Keep track of employee attendance, and make sure work procedures are complied with
  • Assist in hiring and onboarding new employees
  • Prepares weekly, monthly and annual performance reports
  • Creates targets and goals for improvement


  • Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...


  • Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service RepresentiveNO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISHSTART AGAD2 INTERVIEWS LANG START NA AGAD!HS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer: QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu,...


  • Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...


  • metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...


  • metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...


  • Metro Manila, Philippines Consistent Frozen Solutions Corporation Full time

    BRIEF DESCRIPTION:The Customer Service Representative Supervisor (Transportation Planning and Coordination) is responsible for overseeing the customer service team, ensuring exceptional customer support, and optimizing transportation planning and coordination. This role involves managing customer inquiries, resolving complaints, supervising daily operations,...

  • Sagility Bridgetowne

    1 month ago


    Manila, Philippines Customer Service Representative Full time

    POSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...

  • Sagility Bridgetowne

    4 weeks ago


    Manila, Philippines Customer Service Representative Full time

    POSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...


  • Metro Manila, Philippines EXL Service Philippines, Inc. Full time

    Be a Pioneer in a World-Class Customer Service Team!Join EXL Service Philippines Inc. as we build a foundational team for a major new project in the financial sector. This is your chance to be part of the elite first group of Customer Service Professionals who will set the standard for excellence. Leverage your experience and skills in an environment that...

  • Sagility Bridgetowne

    2 weeks ago


    Manila, National Capital Region, Philippines Customer Service Representative Full time

    POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    Manages and oversees a teamMotivates and supports agents through feedback and communicationMeasures KPI's such as client and productivity metricsImproves quality of results by recommending changesProvides product/service information by answering questions and offering assistanceKeep track of employee attendance, and make sure work procedures are complied...


  • Metro Manila, Philippines Creditable Lending Corporation Full time

    · Builds and improves processes and procedures.· Remains calm in escalated customer interactions.· Manages a team and has strong interpersonal skills.· Demonstrates strong problem-solving and analytical skills.· Communicates effectively with customers and colleagues.· Creates customer service processes and procedures.· Evaluates phone, email, and chat...


  • Metro Manila, Philippines JSTERP PHILIPPINES INC Full time

    Qualifications:- Bachelor’s Degree- More than 2 years of experience in online customer service with discretion. Answer customer questions on timely manner- Has 1-2 years of experience in Ecommerce, Logistics, Warehousing industry - If you have experience in leading a team, you will be given a manager position. Responsible for setting KPIs and evaluating...


  • Metro Manila, Philippines Topserve Service Solutions Inc Full time

    Position: Customer Service Associate (Medical Related)Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Supply individuals...


  • Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time

    BRIEF DESCRIPTION:The Customer Service Representative Supervisor (Transportation Planning and Coordination) is responsible for overseeing the customer service team, ensuring exceptional customer support, and optimizing transportation planning and coordination. This role involves managing customer inquiries, resolving complaints, supervising daily operations,...


  • Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time

    BRIEF DESCRIPTION:The Customer Service Representative Supervisor (Transportation Planning and Coordination) is responsible for overseeing the customer service team, ensuring exceptional customer support, and optimizing transportation planning and coordination. This role involves managing customer inquiries, resolving complaints, supervising daily operations,...


  • Metro Manila, Philippines Private Advertiser Full time

    Qualifications: ● At least 1 year CSR experience.● Effective communication● Must be willing to work on-site at Rada, Makati City, in shifting schedule Responsibilities: ● The Customer Service Representative is responsible for providing timely and high-quality service to users, as well as collecting, analyzing, and understanding user needs and...


  • Metro Manila, Philippines TOPSERVE SERVICE SOLUTIONS Remote Work Freelance Full time

    Responsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...


  • Metro Manila, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client’s products and services over the phone. Create, manage, and drive closure on service requests.  Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • In manila

    2 weeks ago


    Manila, National Capital Region, Philippines Customer Service Representative Full time

    Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...