FM Operations Supervisor
Found in: beBee S PH - 3 weeks ago
The purpose of this position is to oversee the daily operations of the customer service center. Responsible for supervising customer service center operations and activities to ensure operational efficiency and quality customer service.
USE: California only
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervises and provides leadership and support to the call center staff, including monitoring, coaching, and evaluating work team to ensure quality and productivity standards are met and/or exceeded.
Reviews and analyzes system operations in order to optimize effectiveness and efficiency of customer service center.
Allocates resources between units to maximize efficiencies and meet customer needs
Determine and prioritize workload and be prepared to make proactive decisions to meet daily business demands
Generates reports to measure productivity and perform analysis to determine root cause. Assists with ad hoc reporting requests.
Assists Management in developing and implementing incentive programs.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
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Senior Financial Management Assistant
Found in: beBee jobs PH - 4 days ago
Manila, National Capital Region, Philippines Asian Development Bank Full timeJob DescriptionDescription –>As an Associate Financial Management Analyst, you will: provide technical, analytical, and coordination support for the day-to-day operational and administrative requirements of PFFM. The incumbent will report to Director, PFFM, designated international staff and/or senior national staff.The responsibilities may encompass...
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Operations Supervisor, Remote
Found in: beBee S PH - 3 weeks ago
Manila, Philippines ConnectUs Marketing Solutions Inc. Full timePaglalarawan Join our team while working at the comfort of your homeOPERATIONS SUPERVISOR**This position is open for WFH and ON-SITE (Batangas City)**Job Description:Assist in the training processEnsure that every agent is: well prepared for their calls, understands & complies with all call center objectives, performance...
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IT Supervisor
Found in: Talent PH A C2 - 4 days ago
Manila, Philippines TDT Powersteel Corporation Full timeRole DescriptionThis is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
Found in: Talent PH A C2 - 3 days ago
Manila, Philippines TDT Powersteel Corporation Full timeRole DescriptionThis is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
4 days ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
3 days ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
Found in: Whatjobs PH C2 - 4 days ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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IT Supervisor
Found in: Whatjobs PH C2 - 3 days ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role for an Information Technology Supervisor located in Metro Manila. The IT Supervisor will be responsible for overseeing technical support, troubleshooting, team leadership, and team management. This role will involve managing and maintaining the company's IT systems, ensuring smooth operation, and providing...
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Operations Assistant
Found in: beBee jobs PH - 4 days ago
Manila, National Capital Region, Philippines Asian Development Bank Full timeJob DescriptionDescription –>The Operations Assistant will perform a full range of administrative and operational duties for designated international staff. He/She will coordinate administrative activities for the assigned teams. The incumbent will report to designated International Staff and senior National StaffResponsibilities:Ensure that all...
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Plant Operations Manager
3 days ago
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Supervisor
Found in: beBee S PH - 2 weeks ago
Manila, Philippines adidas Full timePosition: Supervisor Purpose/ Mission Contributes to store profitability by: Ensuring KPI’s for a defined area within a store are met or exceeded Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience Supervising and coaching team within a defined area of...
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Supervisor
Found in: beBee S PH - 2 weeks ago
Manila, Philippines adidas Full timePosition: Supervisor Purpose/ Mission Contributes to store profitability by: Ensuring KPI’s for a defined area within a store are met or exceeded Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience Supervising and coaching team within a defined area of...
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Supervisor
Found in: beBee jobs PH - 4 days ago
Manila, National Capital Region, Philippines adidas Full timePosition: Supervisor Purpose/ MissionContributes to store profitability by:Ensuring KPI's for a defined area within a store are met or exceeded Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience Supervising and coaching team within a defined area of responsibility Assuming...
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SPX Express
Found in: Talent PH S2 - 4 days ago
Manila, Philippines Shopee Full timeJob Description:Plan and allocate RCs LH requirements, RC to LM Hub and vice versa for RTS, intra Samar Leyte Island LH scheduling for backloads & FM transfer.Monitor intra VisMin activity incoming/outgoing LH, from SOC to RC to Hubs, backloads & RTS.Provide updates to origin/destination, through pre-alerts via email & seatalk (viber & skype for...
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Audit Supervisor
Found in: Talent PH S2 - 4 days ago
Manila, Philippines Amici Foodservice Ventures Inc. Full timeJob Description:1. Lead and supervise audit engagements, including planning, execution, and reporting phases.2. Develop and implement audit programs to assess financial and operational controls.3. Review and evaluate internal processes and procedures to identify areas for improvement.4. Ensure compliance with relevant regulations and company policies.5....
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NOC Supervisor
3 days ago
Metro Manila / NCR, Quezon City, Philippines Sysgen RPO Inc Full timeNOC SUPERVISOR Job Summary Responsible for the daily supervision of the NOC to ensure that all performance and contractual requirements are being met. Duties & Responsibilities: 1. Administers staff and service functions that provide 24x7 support and service to the organization. 2. Oversees operations and administrations of the organization's...
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SME Logistics Supervisor
Found in: Talent PH A C2 - 4 days ago
Manila, Philippines Neksjob Philippines Full timeSME Logistics(Supervisor-level)Salary Range: PHP30,000 - PHP35,000/month Location: Makati City, Metro Manila Minimum Qualifications: Minimum 2 years of experience on the transportation/logistics industry. (FedEx, UPS, DB Schenker, CEVA, DHL and others)Excellent Communication Skills (oral & written) Amenable to work on-site / Nightshift The duties and...
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Supervisor, Quality
Found in: beBee S PH - 4 weeks ago
Sta. Cruz Manila, Philippines Concentrix Full timeJob Title:Supervisor, QualityJob DescriptionThe Supervisor, Quality is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and...
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SPX Express
2 weeks ago
Manila, Philippines Shopee Full timeJob Description:Plan and allocate RCs LH requirements, RC to LM Hub and vice versa for RTS, intra Samar Leyte Island LH scheduling for backloads & FM transfer.Monitor intra VisMin activity incoming/outgoing LH, from SOC to RC to Hubs, backloads & RTS.Provide updates to origin/destination, through pre-alerts via email & seatalk (viber & skype for...
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Audit Supervisor
3 days ago
Philippines, Manila Amici Foodservice Ventures Inc. Full timeJob Description:1. Lead and supervise audit engagements, including planning, execution, and reporting phases.2. Develop and implement audit programs to assess financial and operational controls.3. Review and evaluate internal processes and procedures to identify areas for improvement.4. Ensure compliance with relevant regulations and company policies.5....