Customer Service Assistant
3 days ago
- Responsible for inquiring standard and special rates/charges from overseas agents, carriers, brokers, truckers and consolidators.
- Prepares and sends out proposals to clients within parameters and organizes the adequate follow-up.
- Shipment coordination/booking with clients, overseas agents, co loaders/carriers, brokers. Ensures that proper endorsement and shipment coordination is done with the operations department.
- Ensures adequate action and reports on complaint of customers.
- Secures all necessary information and documents from customers to assess credit worthiness.
- Prepares SOP/SI/BSI for assigned accounts.
- Assures customer relations in absence and non-availability of account executives and customer service team.
- Proper maintenance and filing of client records.
- Tele sales for moving and non-moving accounts.
- Generates and sends out qualified sales leads.
- Join meetings/sales visits to clients if needed for assigned accounts.
- Assist in the Accounts Receivable follow-ups and collections for assigned accounts.
- Attends to trainings required.
- Ensures timeliness of sending out daily reports and replies to messages from various messaging apps.
- May be required to attend to shipping lines/consolidators meetings/visits.
- Prepares and send Letter of Indemnity to shipping lines for waiver of container deposit (quarterly, semi-annually and annually).
- Updates and maintains destination charges of shipping lines.
- Responsible with updating and maintenance of co-loaders tariff for LCL import.
- In charge of client on boarding for assigned new accounts.
- Joins AP/AR weekly meeting to address billing and collections concerns.
- Coordinates collection to clients and sending of SOA as assigned from time to time.
- Serves as back-up for the preparation of various Customer Service Reports.
- Be able to assist the customer service department on job-related duties as assigned by the Sales/Customer Service team.
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Customer Service Representative In manila
4 weeks ago
metro manila, Philippines Customer Service Representative Full timeCustomer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...
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Customer Service Representative In manila
4 weeks ago
metro manila, Philippines Customer Service Representative Full timeCustomer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...
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Customer Service Representative
4 weeks ago
Manila, Philippines Customer Service Representative Full timeHIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...
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Customer Service Representative
4 weeks ago
Manila, Philippines Customer Service Representative Full timeHIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...
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Customer Service Representative
4 weeks ago
Manila, Philippines Customer Service Representative Full timeHIRING HIRING HIRING! Customer Service RepresentiveNO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISHSTART AGAD2 INTERVIEWS LANG START NA AGAD!HS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer: QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu,...
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Customer Service Assistant
2 weeks ago
Metro Manila, Philippines TOPSERVE SERVICE SOLUTIONS Remote Work Freelance Full timeResponsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...
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Customer Service Representative
7 hours ago
Metro Manila, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client’s products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Metro Manila, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client’s products and services over the phone.Provide excellent customer service by focusing on providing a great experience Job QualificationsCompleted 2 years in college (no back subjects)With experience handling collection...
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Metro Manila, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client’s products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Customer Service Assistant
7 hours ago
Metro Manila, Philippines Topserve Service Solutions Inc Remote Work Freelance Full timeRESPONSIBILITIES:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...
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Customer Service Assistant
2 weeks ago
Manila, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS Full timeResponsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...
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Customer Service Assistant
2 weeks ago
Manila, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS Full timeResponsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...
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Customer Service and Admin Assistant
7 hours ago
Metro Manila, Philippines AMSBB Group Full timeWe are a global international students recruitment agency for study abroad with 34 offices in 24 countries. We are looking for a Customer Service and Admin Assistant to be based in our Makati office. Job DescriptionProvides excellent written and verbal assistance to all students, clients and representatives of education providers.Proactively facilitating...
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Customer Service Associate
3 days ago
Metro Manila, Philippines Topserve Service Solutions Inc Full timePosition: Customer Service Associate (Medical Related)Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Supply individuals...
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In manila
2 weeks ago
Manila, National Capital Region, Philippines Customer Service Representative Full timeCustomer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...
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Sagility Bridgetowne
4 weeks ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...
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Sagility Bridgetowne
4 weeks ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...
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Service Crew
3 days ago
Metro Manila, Philippines Topserve Service Solutions Inc Full timeA. Job Summary Service Crew members prepare and serve food, process customer payments, and provide customer service. Service crew members work within the restaurant itself, and do not travel outside the property to perform their regular work duties. B. Duties and ResponsibilitiesService Crew members prepare and...
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customer service representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Customer Service Assistant
1 week ago
Metro Manila, Philippines OOCL Philippines, Inc. Full timeQualifications:Candidate must be a graduate of a 4-year college courseExcellent customer service and communication skills both verbal and writtenAttention to detail and accuracyAbility to work under pressure and handle multiple tasksFlexible to work beyond office hours, weekends and holidays when necessaryWork experience related to shipping specifically in...
