Research and Development Officer

7 days ago


Metro Manila, Philippines Jollibee - Phillipines Full time

The Research and Development Officer for Technology and Innovation Group executes product and process improvement initiatives for manufactured materials used in Bestsellers and Core products aimed to achieve Product Superiority and Cost efficiency. He/she also conducts technical activities to ensure supply sustainability through timely and accurate completion of raw material development projects for manufacturing, and product technology transfer for complex formulations, both for local and international suppliers.

Product Superiority

Executes strategic product improvement initiatives aligned with Executive and Marketing goals. Performs basic formula and/or process review aimed at improving taste superiority and value. Develops ingredients to improve identified taste drivers. Collaborates with sensory and research team to ensure accurate sensory descriptors and tools. Performs commercial translation and develops process parameters for manufacturing and finished goods quality monitoring. Develops Store Operating Procedures and menu list. Documents final manufacturing and store processes and standards.

Product Technology Transfer for Complex Formulations

Performs technology transfer to local suppliers for formulations and processes for Bestsellers and Core products. Audits supplier's capability and capacity based on product quality and food safety requirements. Develops raw material specifications, product standards and process parameters. Gathers data and recommends process improvement to maximize supplier's capability. Establishes finished goods monitoring and inspection. Conducts product stability testing. Documents validated manufacturing processes and standards. Supports the new supplier's CPR application by providing the necessary documents. Supports trouble shooting in case of quality concern upon supplier's implementation.

Raw Material Development for Manufacturing

Networks with suppliers and technical institutions to source technology updates on raw materials that can be applied to Bestsellers, Core and Selected Complementary Products. Evaluates applicability of new materials to existing products. Establishes raw material specifications based on functionality, physico-chemical characteristics, final product standards, shelflife performance and handling conditions. Generates raw material inspection guidelines and performs inspection during initial deliveries to ensure conformance to agreed specifications. Prepares raw material specifications sheet and aligns with supplier and QA. Determines product stability with the new materials.

Raw Material and Process Improvement for Cost Efficiency

Executes planned strategic initiatives to improve raw materials and/or processes to achieve cost efficiency. Performs commercial translation and product stability testing. Drives and monitors execution and savings implementation of cost improvement projects. Manages sensory guardrails on product quality drift. Collaborates with Manufacturing and Finance to ensure accuracy of execution and cost savings declaration.

JOB QUALIFICATIONS

Bachelor’s degree in Food Technology or Food Science related course. At least 4 years relevant experience in R&D of food manufacturing company. Has advanced training in HACCP and Food Safety, Certified Internal Quality Auditor by SGS or any similar agency. Highly expert in food science. Willing to report in Ortigas, Pasig City (on-site).

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