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Healthcare CSR | Ortigas | Onsite
2 months ago
Job Description
Duties and Responsibilities:
Answer incoming customer service telephone calls and take appropriate action to resolve accounts.Answer questions, process information obtained from patients and process customer complaints by giving information to the appropriate person.Review and process customer accounts within the JAGUAR Accounts Receivable Billing System.Input information obtained and enters notes relating to an account into the Accounts Receivable Billing System, as needed.Edit and release accounts for billing.Call the insurance company or third party to obtain billing information and/or to check claim status or eligibility.Resolve past-due or delinquent accounts (collections).Adhere to all company policies and procedures.Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.Work in a spirit of teamwork and cooperation.Sense of competence and commitment.
Requirements:
Able to fluently communicate in English (written and oral)Ability to multitaskLogical reasoning and analytical skillsCandidates must be Associate College Grad or Completed at least 2 years in collegeMust be willing to work on US Office HoursMust be willing to work in office at Ortigas PasigMust be excellent in speaking the English language
Additional Information
Career Level :Less than 1 Year Experienced Employee
Graduate of any Bachelors Degree
