Jobs: support analyst

SUMMARY:The test analyst is responsible for planning, designing, executing and managing test activities across assigned projects and applications. This role ensures that user stories and customer journeys are thoroughly validated, defects are identified and resolved and high- quality, error free designs are delivered into production. Test analyst will also...

QualificationsBachelor's degree in Computer Science, Information Technology, Engineering, or related field.Must have 2–4 years of experience in software testing within digital channels, banking, or financial services. (Non-negotiable)Must have experience with Web Application Testing. (Non-negotiable)Must have experience with Mobile Application Testing....

QualificationsBachelor's degree in Computer Science, Information Technology, Engineering, or related field.Must have 2–4 years of experience in software testing within digital channels, banking, or financial services. (Non-negotiable)Must have experience with Web Application Testing. (Non-negotiable)Must have experience with Mobile Application Testing....

Main Responsibilities:Manage call volume, daily attendance, and program break schedules to optimize agent allocation.Assist in setting metrics and targets for service excellence. Scope of Work:Monitor agent status in real-time, ensuring optimal staffing levels for inbound operations.Evaluate adherence and initiate immediate improvements.Conduct real-time...

Main Responsibilities:Manage call volume, daily attendance, and program break schedules to optimize agent allocation.Assist in setting metrics and targets for service excellence. Scope of Work:Monitor agent status in real-time, ensuring optimal staffing levels for inbound operations.Evaluate adherence and initiate immediate improvements.Conduct real-time...

QualificationsAssociate's or Bachelor's degree in Finance, Accounting, Business, or a related fieldStrong understanding of financial statements and business finance fundamentalsAbility to accurately analyze P&Ls and perform EBITDA calculationsComfortable working in Excel; advanced modeling experience not requiredDetail-oriented, dependable, and...

About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

QualificationsBachelor's degree in Information Technology, Computer Science or other related courses.At least 3 years of business analysis and software Testing/Quality Assurance experience.Knowledge on the following:1)Business / Financial Services2)Software Development3)Application LifecycleKnowledge on the following:1)Working knowledge of relevant Microsoft...

Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation.Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels for inbound operations.Evaluate adherence and initiate immediate improvements.Conduct real-time...

Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation.Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels for inbound operations.Evaluate adherence and initiate immediate improvements.Conduct real-time...

Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation.Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels for inbound operations.Evaluate adherence and initiate immediate improvements.Conduct real-time...

Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation.Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels for inbound operations.Evaluate adherence and initiate immediate improvements.Conduct real-time...

We are looking for an experienced and proactive leader to oversee our Off-Hours Product Support team. This role is ideal for someone who is highly detail-oriented, an exceptional communicator, and skilled at guiding teams through fast-paced customer support environments. As the Off-Hours Support Team Lead, you will ensure that every customer inquiry received...

:We are looking for an experienced and proactive leader to oversee our Off-Hours Product Support team. This role is ideal for someone who is highly detail-oriented, an exceptional communicator, and skilled at guiding teams through fast-paced customer support environments. As the Off-Hours Support Team Lead, you will ensure that every customer inquiry...

Must Have:Bachelor's Degree in Business Administration or an equivalent fieldMinimum of 3 years' experience as a PMO Analyst (Non-negotiable)Strong knowledge of project management tools and techniques (Non-negotiable)Proven experience in report generation (Non-negotiable)Experience in foreign asset inventory management (Non-negotiable)Excellent computer...

About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

Work Arrangement: Full OnsiteLocation: Mandaluyong CityAccount: Pioneer International Financial AccountSalary: PHP 35,000We're on the hunt for a driven Quality Assurance Specialist with 1 to 2 years of Quality Assurance experience who's ready to take their career to new heights. This isn't just any QA opportunity — you'll be part of a Pioneering Account,...

Qualifications:- Bachelor's Degree in Computer Science, Information Technology, or a related field3-5 years of professional experience as a Mid to Senior Business AnalystProven experience working in Agile/Scrum development environmentsIndustry: eCommerce, Fintech, Insurtech- Had BA experience writing and gathering requirements for customer platforms like...

  We are looking for an experienced and proactive leader to oversee our Off-Hours Product Support team. This role is ideal for someone who is highly detail-oriented, an exceptional communicator, and skilled at guiding teams through fast-paced customer support environments. As the Off-Hours Support Team Lead, you will ensure that every customer inquiry...