Jobs: help desk technical support

Taguig – BGC | Night Shift | 100% OnsiteIT By Design (Global MSP)Are you an IT Support or Service Desk professional looking to grow your technical career in a global environment? If you're ready to level up from traditional BPO/Help Desk roles into a more technical, skills-building MSP setting—this is your next step.At IT By Design, you'll support...

Abou the Role:This is a full-time remote role for an Information Technology Help Desk Supervisor. The IT Help Desk Supervisor will be responsible for overseeing daily operations of the help desk, providing technical support and troubleshooting services, and managing a team of help desk staff. Additional duties include developing and implementing help desk...

Abou the Role:This is a full-time remote role for an Information Technology Help Desk Supervisor. The IT Help Desk Supervisor will be responsible for overseeing daily operations of the help desk, providing technical support and troubleshooting services, and managing a team of help desk staff. Additional duties include developing and implementing help desk...

Abou the Role:This is a full-time remote role for an Information Technology Help Desk Supervisor. The IT Help Desk Supervisor will be responsible for overseeing daily operations of the help desk, providing technical support and troubleshooting services, and managing a team of help desk staff. Additional duties include developing and implementing help desk...

Company DescriptionAgrius IT is a global leader in Third-Party Maintenance (TPM) services, specializing in comprehensive support for data center infrastructure, including servers, storage, and networking equipment. We focus on helping clients optimize costs, maximize their IT investments, and adopt sustainable practices. With expertise across multiple brands...

Company DescriptionAgrius IT is a leading provider of Third-Party Maintenance (TPM) services, specializing in supporting data center infrastructure, including servers, storage, and networking equipment. The company focuses on cost optimization, extending the lifecycle of End-of-Life (EOL) and End-of-Service-Life (EOSL) hardware, and promoting sustainable IT...

Company DescriptionAgrius IT is a globally recognized provider of Third-Party Maintenance (TPM) services, specializing in supporting data center infrastructure, including servers, storage, and networking equipment. Our mission is to optimize costs, extend hardware lifecycle, and support sustainable IT practices. With 24/7 technical assistance, a wide range...

About the RoleWe are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated...

About the RoleResponsible for providing first-level and advanced technical support to end-users by diagnosing and resolving issues related to hardware, software, network connectivity, and Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, ensuring timely resolution of incidents in compliance with service level agreements (SLAs),...

DescriptionAt Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.We create a set...

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.We create a set of...

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.We create a set of...

Role OverviewWe are seeking an IT Help Desk/IT Service Desk Analyst to support end users by providing reliable first-level technical assistance. This role requires strong troubleshooting skills, clear communication, and the ability to handle issues efficiently in a fast-paced, client-facing environment.You will serve as a key support resource, ensuring...

About the RoleResponsible for managing the overall operations and activities of the Service Desk group, ensuring that both productivity and quality standards are consistently met, and implement initiatives that will ensure the continued satisfaction of users on Service Desk support services.ResponsibilitiesManage end-to-end IT help desk operations by...

Company DescriptionThe Department of Labor and Employment is a management consulting organization dedicated to providing essential support and guidance for the workforce. Based in the Philippines, the organization operates from its headquarters at the GMC Plaza Building in Legaspi Extension. It aims to promote workplace efficiency, improve labor conditions,...

About the Role We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated...

About the Role We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated...

SummaryOur recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs).  To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that...

Role:  IT Help Desk Technician Working Hours: 7AM - 4PM (Mon - Fri) EST Salary Range: $1500 - $1800 USD per month (The final offer is at the client's discretion and depends on the candidate's interview result, skills, and experience.) Type of contract: Independent Contractor Type of job: RemoteKey Responsibilities:Provide first-level and limited...

Duties and Responsibilities:Will oversee and manage the day-to-day operations of our Technical Support Team,Supervise and lead a team of Help Desk and Technicians, ensuring they provide high-quality service and meet performance standards.Ensures timely and effective support to our internal users.Identify recurring faults and recommend corrective or...