zendesk

Role Overview We are looking for an experienced Zendesk Administrator / Solutions Specialist to manage, optimize, and improve Zendesk environments for our clients. The ideal candidate has strong hands-on Zendesk experience and can turn business requirements into practical solutions. Key Responsibilities 1. Zendesk Administration & Optimization Review and...

The Customer Service Representative will be responsible for providing support to existing and potential customers via email. As a member of the Customer Service team, you will have to show good communication skills, patience, ability to provide appropriate solutions and handle worldwide customer inquiries and complaints. Main Responsibilities Ensure Client...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Administrator (Contact Center Platform) Location: Ortigas, Pasig Work setup & shift: Hybrid but open to WFH for highly qualified candidates (if fully versed in all products including AWS Connect / ZD Contact Center) Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Solution Architect Location: Ortigas, Pasig Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

ZALORA Group in Manila, Philippines, is seeking a Non-Voice Seller & Vendor Support specialist to serve as frontline contact for Vendor and Seller inquiries via Zendesk. You will manage daily ticketing, ensure fast first replies, maintain a 24-hour SKU QC SLA, and uphold a low QC rejection rate while collaborating with cross-functional teams. The role...

SPLACE is seeking a Customer Service Representative in the Philippines to support existing and potential customers via email. The role requires clear communication, patience, and the ability to provide appropriate solutions to worldwide inquiries and complaints. Responsibilities include resolving questions in Zendesk, data collection and entry into our...

Concentrix CVG Philippines, Inc. is seeking a Business Analyst Lead to guide business analysis for complex Zendesk implementations and custom development across web and app platforms. The role requires strong process understanding, requirements elicitation, and data analysis to ensure project success. You will lead a team of Business Analysts, facilitate...

Virtual Champs Global is seeking an experienced Zendesk Administrator to manage and optimize Zendesk environments for clients. You will translate business requirements into practical Zendesk solutions, configure and maintain environments, and build reports and dashboards using Zendesk Explore. You will work directly with clients to understand needs,...

MicroSourcing is seeking a Zendesk Solution Architect in Ortigas, Pasig. The role involves managing day-to-day Zendesk administration across platforms, ensuring reliable, scalable customer experiences, and collaborating with Contact Centre Operations, Technology, and business stakeholders. The ideal candidate brings extensive Zendesk experience, strong...

About the RoleWe are seeking a fast-paced, highly adaptable Customer Service Representative based in Manila, Philippines to join our global e-commerce support team. You will manage customer inquiries across international markets using Shopify, Zendesk, and ERP systems while driving a seamless, high-quality customer experience.Key ResponsibilitiesOmnichannel...

Sourcefit is seeking a Customer Care Specialist (Tier 1) in Quezon City to join a telehealth platform focused on ADHD care. The role begins with email support and expands to phone and multi-channel assistance, requiring clear, empathetic communication with patients and clinicians.You will manage Zendesk tickets, document interactions in the CRM, and assist...

Beepo Inc. in Angeles City is seeking a CX Solutions Specialist to lead client-facing initiatives within a dynamic hybrid environment, focusing on Zendesk-driven workflows and customer experience improvements.You will partner with Australia and New Zealand brands, map processes, run discovery workshops, configure Zendesk, and translate business goals into...

Konektao Global BPO Corporation in the Philippines seeks an experienced Customer Experience Representative to support a U.S.-based account via primarily voice-based service, with email and ticket support as needed.The ideal candidate will have prior experience assisting U.S.-based customers, be confident on calls, and be proficient with Zendesk or similar...

MicroSourcing is looking for a skilled Zendesk Administrator (Contact Center Platform) to manage day-to-day Zendesk operations across multiple units. The role requires strong knowledge of Zendesk Talk and Support, plus experience with workflows, triggers, and telephony configurations. You will collaborate with Contact Centre Operations, Technology, and...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Clark Development Corporation seeks an AU Customer Experience Solutions Specialist to bridge business goals with Zendesk-powered CX improvements. You will lead discovery workshops, map workflows, and configure Zendesk features so agents operate efficiently and deliver tangible value. Responsibilities include training, demonstrations, and guiding...

Full time | Staff Domain Inc. | Philippines Posted On 30/09/2026 Job Information Technology Work Experience 3 + years Job Requisition Status Submitted by client Shift Schedule (MNL TIME) 7:30 AM - 4:30 PM Required Location No Preference Clients Preferred Working Arrangements WFH Account Manager Ralph Patrick Rojo City Ortigas, Alabang, Pampanga, or Cebu...

Full time | Staff Domain Inc. | Philippines Posted On 30/09/2026 Job Information Technology Work Experience 3 + years Job Requisition Status Submitted by client Shift Schedule (MNL TIME) 7:30 AM - 4:30 PM Required Location No Preference Clients Preferred Working Arrangements WFH Account Manager Ralph Patrick Rojo City Ortigas, Alabang, Pampanga, or Cebu...

Full time | Staff Domain Inc. | Philippines Posted On 30/09/2026 Job Information Technology Work Experience 3 + years Job Requisition Status Submitted by client Shift Schedule (MNL TIME) 7:30 AM - 4:30 PM Required Location No Preference Clients Preferred Working Arrangements WFH Account Manager Ralph Patrick Rojo City Ortigas, Alabang, Pampanga, or Cebu...