zendesk

Role Overview We are looking for an experienced Zendesk Administrator / Solutions Specialist to manage, optimize, and improve Zendesk environments for our clients. The ideal candidate has strong hands-on Zendesk experience and can turn business requirements into practical solutions. Key Responsibilities 1. Zendesk Administration & Optimization Review and...

The Customer Service Representative will be responsible for providing support to existing and potential customers via email. As a member of the Customer Service team, you will have to show good communication skills, patience, ability to provide appropriate solutions and handle worldwide customer inquiries and complaints. Main Responsibilities Ensure Client...

ZALORA Group in Manila, Philippines, is seeking a Non-Voice Seller & Vendor Support specialist to serve as frontline contact for Vendor and Seller inquiries via Zendesk. You will manage daily ticketing, ensure fast first replies, maintain a 24-hour SKU QC SLA, and uphold a low QC rejection rate while collaborating with cross-functional teams. The role...

Beepo is seeking an IT Project Coordinator (with Zendesk experience) in Angeles, Philippines, hybrid setup, day shift. The role focuses on supporting successful delivery of customer projects across the portfolio and coordinating activities across teams to ensure on-time delivery and alignment with customer goals.The ideal candidate has entry-level project...

About the RoleWe are seeking a fast-paced, highly adaptable Customer Service Representative based in Manila, Philippines to join our global e-commerce support team. You will manage customer inquiries across international markets using Shopify, Zendesk, and ERP systems while driving a seamless, high-quality customer experience.Key ResponsibilitiesOmnichannel...

SPLACE is seeking a Customer Service Representative in the Philippines to support existing and potential customers via email. The role requires clear communication, patience, and the ability to provide appropriate solutions to worldwide inquiries and complaints. Responsibilities include resolving questions in Zendesk, data collection and entry into our...

Concentrix CVG Philippines, Inc. is seeking a Business Analyst Lead to guide business analysis for complex Zendesk implementations and custom development across web and app platforms. The role requires strong process understanding, requirements elicitation, and data analysis to ensure project success. You will lead a team of Business Analysts, facilitate...

Virtual Champs Global is seeking an experienced Zendesk Administrator to manage and optimize Zendesk environments for clients. You will translate business requirements into practical Zendesk solutions, configure and maintain environments, and build reports and dashboards using Zendesk Explore. You will work directly with clients to understand needs,...

Beepo Inc. in Angeles City is seeking a CX Solutions Specialist to lead client-facing initiatives within a dynamic hybrid environment, focusing on Zendesk-driven workflows and customer experience improvements. You will partner with Australia and New Zealand brands, map processes, run discovery workshops, configure Zendesk, and translate business goals into...

Beepo in Angeles City, Pampanga is seeking a CX Solutions Specialist to lead contact centre initiatives and optimize Zendesk configurations for clients in Australia and New Zealand. The role blends people, process, and technology with a focus on tangible CX outcomes. The ideal candidate has 3+ years in contact centre leadership, strong communication, and...

Konektao Global BPO Corporation in the Philippines seeks an experienced Customer Experience Representative to support a U.S.-based account via primarily voice-based service, with email and ticket support as needed.The ideal candidate will have prior experience assisting U.S.-based customers, be confident on calls, and be proficient with Zendesk or similar...

JOBS360 is seeking an experienced Zendesk System Administrator to own the ongoing administration, optimization, and continuous improvement of a Zendesk platform for our Australian client. You will work independently to ensure reliability, efficiency, and alignment with customer-service requirements.Collaborating with internal stakeholders and operational...

About the roleWe are seeking an experienced Zendesk System Administrator to take ownership of the ongoing administration, optimization, and continuous improvement of our Australian client's Zendesk platform. The successful candidate will work independently to ensure the platform is reliable, efficient, and aligned with business and customer-service...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Solution Architect Location: Ortigas, Pasig Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Clark Development Corporation seeks an AU Customer Experience Solutions Specialist to bridge business goals with Zendesk-powered CX improvements. You will lead discovery workshops, map workflows, and configure Zendesk features so agents operate efficiently and deliver tangible value. Responsibilities include training, demonstrations, and guiding...

Your Employee Offshore ( Yempo ) Inc. is seeking a Virtual Assistant for dayshift, with option to work from home or in-office in Makati. You will handle customer support and service administration tasks, using Zendesk, Workflow Max, Unleashed and SharePoint to keep records and ensure timely responses. The role requires at least 3 years in a service...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...