zendesk

Discover your 100% YOU with MicroSourcing! Position: Zendesk Engineer Location: Ortigas, Pasig Work setup & shift: Hybrid (2 days WFH, 3 days onsite) | Shifting (Mostly dayshift) Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

The Customer Service Representative will be responsible for providing support to existing and potential customers via email. As a member of the Customer Service team, you will have to show good communication skills, patience, ability to provide appropriate solutions and handle worldwide customer inquiries and complaints.Main ResponsibilitiesEnsure Client...

Role OverviewWe are looking for an experienced Zendesk Administrator / Solutions Specialist to manage, optimize, and improve Zendesk environments for our clients. The ideal candidate has strong hands-on Zendesk experience and can turn business requirements into practical solutions.Key Responsibilities1. Zendesk Administration & OptimizationReview and improve...

Job Description Discover your 100% YOU with MicroSourcing! Position: Zendesk Architect Location: Ortigas, Pasig Work setup & shift: Hybrid but open to WFH for highly qualified candidates (if fully versed in all products including AWS Connect / ZD Contact Center) Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation,...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Expert Location: Ortigas, Pasig Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...

Discover your 100% YOU with MicroSourcing! Position Zendesk Administrator (Contact Center Platform) Location Ortigas, Pasig Work setup & shift Hybrid (2 days WFH, 3 days onsite) | Shifting (Mostly dayshift) Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents,...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Solution Architect Location: Ortigas, Pasig Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

Job Description: Discover your 100% YOU with MicroSourcing! Position: Zendesk Administrator (Contact Center Platform) Location: Ortigas, Pasig Work setup & shift: Hybrid but open to WFH for highly qualified candidates (if fully versed in all products including AWS Connect / ZD Contact Center) Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy...

Discover your 100% YOU with MicroSourcing!Position: Zendesk Platform EngineerLocation: Ortigas, PasigWork setup & shift: Hybrid | ShiftingWhy join MicroSourcing?Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Technical Consultant Location: Ortigas, Pasig Work setup & shift: Hybrid (2 days WFH, 3 days onsite) | Shifting (Mostly dayshift) Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Administrator (Contact Center Platform) Location: Ortigas, Pasig Work setup & shift: Hybrid but open to WFH for highly qualified candidates (if fully versed in all products including AWS Connect / ZD Contact Center) Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Administrator (Contact Center Platform) Location: Ortigas, Pasig Work setup & shift: Hybrid but open to WFH for highly qualified candidates (if fully versed in all products including AWS Connect / ZD Contact Center) Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market...

Cherry Assistant LLC in the US-based market seeks a Customer Support Manager (Shopify & Zendesk) for a fully remote, full-time role serving our growing eCommerce brand in the automotive aftermarket. You will handle Zendesk inquiries, resolve Shopify order issues, and collaborate with operations and eCommerce teams to enhance the customer experience. Strong...

MicroSourcing in Ortigas, Pasig is seeking a Zendesk Engineer to manage day-to-day Zendesk administration and stakeholder collaboration for a production Contact Center environment.The role emphasizes platform governance, workflow configuration, and operational support, with hybrid work arrangement (2 days WFH, 3 days onsite) and day-one healthcare coverage,...

Virtual Champs Global is seeking an experienced Zendesk Administrator to manage and optimize Zendesk environments for clients. You will translate business requirements into practical Zendesk solutions, configure and maintain environments, and build reports and dashboards using Zendesk Explore. You will work directly with clients to understand needs,...

MicroSourcing is seeking a Zendesk Architect to manage day-to-day Zendesk administration, including users, routing, and automation, to deliver a reliable customer experience. You will collaborate with Contact Centre Operations, Technology, and business stakeholders to implement improvements and ensure governance. The role favors a highly organized...

Concentrix CVG Philippines, Inc. is seeking a Business Analyst Lead to guide business analysis for complex Zendesk implementations and custom development across web and app platforms. The role requires strong process understanding, requirements elicitation, and data analysis to ensure project success. You will lead a team of Business Analysts, facilitate...

MicroSourcing is seeking a Zendesk Solution Architect in Ortigas, Pasig. The role involves managing day-to-day Zendesk administration across platforms, ensuring reliable, scalable customer experiences, and collaborating with Contact Centre Operations, Technology, and business stakeholders. The ideal candidate brings extensive Zendesk experience, strong...

ZALORA Group in Manila, Philippines, is seeking a Non-Voice Seller & Vendor Support specialist to serve as frontline contact for Vendor and Seller inquiries via Zendesk. You will manage daily ticketing, ensure fast first replies, maintain a 24-hour SKU QC SLA, and uphold a low QC rejection rate while collaborating with cross-functional teams.The role...

Work Setup: Onsite at theSanctum, SM North - EDSA, Quezon CityThe Customer Service Representative II is responsible for handling complex customer inquiries and resolving customer issues in a timely and professional manner.What does a day in the life of a Customer Service Representative look like? Respond promptly and professionally to customer inquiries via...