zendesk

Role OverviewWe are looking for an experienced Zendesk Administrator / Solutions Specialist to manage, optimize, and improve Zendesk environments for our clients. The ideal candidate has strong hands-on Zendesk experience and can turn business requirements into practical solutions.Key Responsibilities1. Zendesk Administration & OptimizationReview and improve...

The Customer Service Representative will be responsible for providing support to existing and potential customers via email. As a member of the Customer Service team, you will have to show good communication skills, patience, ability to provide appropriate solutions and handle worldwide customer inquiries and complaints.Main ResponsibilitiesEnsure Client...

ZALORA Group in Manila, Philippines, is seeking a Non-Voice Seller & Vendor Support specialist to serve as frontline contact for Vendor and Seller inquiries via Zendesk. You will manage daily ticketing, ensure fast first replies, maintain a 24-hour SKU QC SLA, and uphold a low QC rejection rate while collaborating with cross-functional teams.The role...

About the RoleWe are seeking a fast-paced, highly adaptable Customer Service Representative based in Manila, Philippines to join our global e-commerce support team. You will manage customer inquiries across international markets using Shopify, Zendesk, and ERP systems while driving a seamless, high-quality customer experience.Key ResponsibilitiesOmnichannel...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Solution Architect Location: Ortigas, Pasig Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

Concentrix CVG Philippines, Inc. is seeking a Business Analyst Lead to guide business analysis for complex Zendesk implementations and custom development across web and app platforms. The role requires strong process understanding, requirements elicitation, and data analysis to ensure project success. You will lead a team of Business Analysts, facilitate...

Beepo in Angeles City, Pampanga is seeking a CX Solutions Specialist to lead contact centre initiatives and optimize Zendesk configurations for clients in Australia and New Zealand. The role blends people, process, and technology with a focus on tangible CX outcomes. The ideal candidate has 3+ years in contact centre leadership, strong communication, and...

Beepo Inc. in Angeles City is seeking a CX Solutions Specialist to lead client-facing initiatives within a dynamic hybrid environment, focusing on Zendesk-driven workflows and customer experience improvements.You will partner with Australia and New Zealand brands, map processes, run discovery workshops, configure Zendesk, and translate business goals into...

SPLACE is seeking a Customer Service Representative in the Philippines to support existing and potential customers via email. The role requires clear communication, patience, and the ability to provide appropriate solutions to worldwide inquiries and complaints.Responsibilities include resolving questions in Zendesk, data collection and entry into our...

Konektao Global BPO Corporation in the Philippines seeks an experienced Customer Experience Representative to support a U.S.-based account via primarily voice-based service, with email and ticket support as needed.The ideal candidate will have prior experience assisting U.S.-based customers, be confident on calls, and be proficient with Zendesk or similar...

Virtual Champs Global is seeking an experienced Zendesk Administrator to manage and optimize Zendesk environments for clients. You will translate business requirements into practical Zendesk solutions, configure and maintain environments, and build reports and dashboards using Zendesk Explore. You will work directly with clients to understand needs,...

Datamatics CMS PH in Cebu City is seeking a Customer Service Voice - Proctor to support customers via calls, chats and emails. You will handle mailbox cases and close Zendesk tickets, requiring quick thinking and clear English communication.The role demands independence, accuracy, and the ability to multitask across multiple channels while maintaining a...

Hcreates Information Technology in Pasig is hiring an On-site Customer Service Representative for Seel AI App Support. You will handle Zendesk inquiries via chat and email, resolve insurance and app-related issues, and maintain SLA-driven response times.Bring 1–3 years of experience, a high school diploma, and excellent English communication. You will work...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...

E-Commerce Company in Makati City seeks a Customer Service Representative to support customers across email, chat, social media, and phone, ensuring a smooth order journey.The role handles order status, deliveries, returns, refunds, and product inquiries using Zendesk CRM, coordinating with warehouse and logistics teams to resolve issues. A 1–3 year...

Setup and Location: WFH Work Schedule: UK Time | 3:00 PM - 12:00 AM PH Time Employment Type: Full-time Ready to Do Work That Actually Excites You? Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners. Deliver exceptional customer service across phone, SMS, email, and messaging channels. Take...