zendesk

Role Overview We are looking for an experienced Zendesk Administrator / Solutions Specialist to manage, optimize, and improve Zendesk environments for our clients. The ideal candidate has strong hands-on Zendesk experience and can turn business requirements into practical solutions. Key Responsibilities 1. Zendesk Administration & Optimization Review and...

Discover your 100% YOU with MicroSourcing! Position: Zendesk Solution Architect Location: Ortigas, Pasig Work setup & shift: Hybrid | Shifting Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

The Customer Service Representative will be responsible for providing support to existing and potential customers via email. As a member of the Customer Service team, you will have to show good communication skills, patience, ability to provide appropriate solutions and handle worldwide customer inquiries and complaints.Main ResponsibilitiesEnsure Client...

We are looking for a Project Coordinator to support the successful delivery of customer projects for an international SaaS and Customer Experience business. You will work closely with the Service Delivery Manager, customers, and internal teams to keep projects organized, on track, and delivered according to agreed timelines and objectives. This is a great...

Concentrix CVG Philippines, Inc. is seeking a Business Analyst Lead to guide business analysis for complex Zendesk implementations and custom development across web and app platforms.The role requires strong process understanding, requirements elicitation, and data analysis to ensure project success. You will lead a team of Business Analysts, facilitate...

Hcreates Information Technology in Pasig is hiring an On-site Customer Service Representative for Seel AI App Support. You will handle Zendesk inquiries via chat and email, resolve insurance and app-related issues, and maintain SLA-driven response times.Bring 1–3 years of experience, a high school diploma, and excellent English communication. You will work...

Datamatics CMS PH in Cebu City is seeking a Customer Service Voice - Proctor to support customers via calls, chats and emails. You will handle mailbox cases and close Zendesk tickets, requiring quick thinking and clear English communication.The role demands independence, accuracy, and the ability to multitask across multiple channels while maintaining a...

MicroSourcing is seeking a Zendesk Solution Architect in Ortigas, Pasig. The role involves managing day-to-day Zendesk administration across platforms, ensuring reliable, scalable customer experiences, and collaborating with Contact Centre Operations, Technology, and business stakeholders.The ideal candidate brings extensive Zendesk experience, strong...

Full time | Staff Domain Inc. | Philippines Posted On 30/09/2026 Job Information Technology Work Experience 3 + years Job Requisition Status Submitted by client Shift Schedule (MNL TIME) 7:30 AM - 4:30 PM Required Location No Preference Clients Preferred Working Arrangements WFH Account Manager Ralph Patrick Rojo City Ortigas, Alabang, Pampanga, or Cebu...

Beepo in Clark, Pampanga, is seeking a contact centre leader with 3+ years of experience to guide client strategies and optimise Zendesk-driven operations. You will connect business goals with practical CX solutions, and lead teams to deliver measurable value. With responsibilities spanning discovery workshops, workflow mapping, and training, you will...

Setup and Location:WFHWork Schedule:UK Time | 3:00 PM - 12:00 AM PH TimeEmployment Type:Full-timeReady to Do Work That Actually Excites You?Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners.Deliver exceptional customer service across phone, SMS, email, and messaging channels.Take ownership of...

Setup and Location:WFHWork Schedule:UK Time | 3:00 PM - 12:00 AM PH TimeEmployment Type:Full-timeReady to Do Work That Actually Excites You?Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners.Deliver exceptional customer service across phone, SMS, email, and messaging channels.Take ownership of...

Setup and Location:WFHWork Schedule:UK Time | 3:00 PM - 12:00 AM PH TimeEmployment Type:Full-timeReady to Do Work That Actually Excites You?Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners.Deliver exceptional customer service across phone, SMS, email, and messaging channels.Take ownership of...

Setup and Location:WFHWork Schedule:UK Time | 3:00 PM - 12:00 AM PH TimeEmployment Type:Full-timeReady to Do Work That Actually Excites You?Join a growing marketplace business as a Customer Support Specialist supporting both end users and business partners.Deliver exceptional customer service across phone, SMS, email, and messaging channels.Take ownership of...

Clark Development Corporation seeks an AU Customer Experience Solutions Specialist to bridge business goals with Zendesk-powered CX improvements. You will lead discovery workshops, map workflows, and configure Zendesk features so agents operate efficiently and deliver tangible value.Responsibilities include training, demonstrations, and guiding...

Beepo Inc. in Angeles City is seeking a CX Solutions Specialist to lead client-facing initiatives within a dynamic hybrid environment, focusing on Zendesk-driven workflows and customer experience improvements.You will partner with Australia and New Zealand brands, map processes, run discovery workshops, configure Zendesk, and translate business goals into...

Sourcefit is seeking a Customer Care Specialist (Tier 1) in Quezon City to join a telehealth platform focused on ADHD care. The role begins with email support and expands to phone and multi-channel assistance, requiring clear, empathetic communication with patients and clinicians.You will manage Zendesk tickets, document interactions in the CRM, and assist...

SPLACE is seeking a Customer Service Representative in the Philippines to support existing and potential customers via email. The role requires clear communication, patience, and the ability to provide appropriate solutions to worldwide inquiries and complaints.Responsibilities include resolving questions in Zendesk, data collection and entry into our...

Konektao Global BPO Corporation in the Philippines seeks an experienced Customer Experience Representative to support a U.S.-based account via primarily voice-based service, with email and ticket support as needed.The ideal candidate will have prior experience assisting U.S.-based customers, be confident on calls, and be proficient with Zendesk or similar...

Full time | Staff Domain Inc. | PhilippinesPosted On 30/09/2026Job InformationTechnologyWork Experience 3 + yearsJob Requisition Status Submitted by clientShift Schedule (MNL TIME) 7:30 AM - 4:30 PMRequired Location No PreferenceClients Preferred Working Arrangements WFHAccount Manager Ralph Patrick RojoCity Ortigas, Alabang, Pampanga, or CebuState/Province...