workforce software

Workforce Analyst for Awesome CX by Transcom Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Workforce Analyst for our Awesome CX by Transcom Davao site . This role is responsible for administering first aid, conducting comprehensive health assessments, and identifying potential health risks among...

Hey, mabuhay! Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point. With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to...

Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes.As a Senior real-time workforce...

On-site - Cebu >10 Yrs Exp Bachelor Full-time Job Description The Senior Workforce Manager role at TDCX involves strategic workforce planning and working closely with the Workforce Director to develop and implement strategic action plans for workforce management operations. This role entails overseeing scheduling, reporting, and performance data analysis to...

The Workforce Reports Supervisor is responsible for overseeing the preparation, analysis, and dissemination of various workforce reports to senior management and stakeholders. This critical role requires a detail-oriented professional with strong analytical skills and experience in WFM and HR reporting. Key Responsibilities Supervise and review the...

Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. Job responsibilities Monitor...

OVERVIEW This position is responsible for managing the site Workforce functions, which include management of workforce personnel, headcount, forecasting, reporting, capacity planning, and strategic planning for workforce process improvements. The Workforce Supervisor is responsible for a team composed of Real-Time Analysts, Workforce Analysts, Schedulers,...

Job Title: 2026 Workforce GVPCW Job Description The Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy. Responsibilities Review...

So what does a Senior Workforce Manager really do Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it's time to...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job SummaryThe Workforce Queue Analyst is responsible for real-time monitoring and analysis of contact center queues...

Job Description: Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. As a Senior...

Join our Transcom Family as a Workforce Manager! Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Bacolod site. The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job SummaryThe Workforce Queue Analyst is responsible for real-time monitoring and management of contact center queues...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job SummaryThe Workforce Queue Analyst is responsible for real-time monitoring and management of contact center queues...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Role Overview The WorkForce Techno-Functional Consultant L2 supports the configuration, validation, integration, and implementation of Workforce Software (WFS) Time and Attendance solutions. The role works closely with business stakeholders to validate system configurations against business requirements, support testing and reporting, and assist with...

Workforce Specialist (BPO) - Davao Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Workforce Specialist for our Awesome CX by Transcom Davao site. This role focuses on workforce forecasting, scheduling, and real-time performance management to ensure optimal staffing levels, operational efficiency, and...

Job Description Responsibility: Creates and edits schedules for ROC supported departments in the electronic scheduling system in accordance with hospital policies, procedures, and guidelines. Collaborate with department managers to prepare accurate daily, weekly, and shift schedules that reflect forecasted staffing needs. Reviews, approves, or denies...

About the job Workforce Scheduler - Makati About the job Workforce Scheduler (Makati) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to starting ASAP. The workforce scheduler is expected to understand and may forecast contact center...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...