workforce software jobs in Cebu City

Job title: Workforce ManagerAccount: Premium ConsumerWork set up: Onsite (HM Tower, W Geonzon St, Cebu City)Work schedule: Shifting Schedule (Morning, Mid, Graveyard)Salary Package: up to 120,000Start date: ASAPHeadcount: 1 QUALIFICATIONS: Candidate must possess at least a Bachelors/College Degree in any fieldPreferably Assistant Manager / Managers...

On-site - Cebu >10 Yrs Exp Bachelor Full-time Job Description The Senior Workforce Manager role at TDCX involves strategic workforce planning and working closely with the Workforce Director to develop and implement strategic action plans for workforce management operations. This role entails overseeing scheduling, reporting, and performance data analysis...

Job DescriptionManage all day-to-day activities in Workforce ManagementManage schedules, exceptions, data tracking and Service LevelsMonitor daily Key Performance Indicators to diagnose emerging trends and adjust staffing as requiredMaintain employee information and its accuracy on an ongoing basisPlan and create new hire schedules while tracking shift...

OverviewLocation: Manila, Cebu, Davao (aside from Remote)Work Hours: Night Shift (10PM - 7am PHT)Pay Band: Php 30,000 - 90,000It’s not just about the tech; it’s about the people! At Career TEAM we work to “accelerate the human condition.” Working on our state-of-the-edge portal Career EDGE, you will change lives and that’s just the beginning! You...

Workforce Manager - Onsite - Cebu City - Up to 120K Job Openings Workforce Manager - Onsite - Cebu City - Up to 120K About the job Workforce Manager - Onsite - Cebu City - Up to 120K We are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu Philippines This is an onsite work and follows a shifting schedule Salary is up to 120Kper...

About the roleWe are seeking a Workforce Real Time Associate to join our dynamic team in Cebu City, Cebu. This is a full-time position where you will play a crucial role in maintaining optimal workforce management and ensuring smooth operations across our call centre. As a Workforce Real Time Associate, you will be responsible for monitoring, analysing and...

A leading consultancy firm is urgently seeking a Workforce Manager to oversee operations in Cebu City. The role requires at least 3 years of experience in Workforce Management within the BPO sector, with a focus on capacity planning and supporting workforce management systems. Ideal candidates should possess strong analytical and communication skills, along...

Dencom Consultancy and Manpower Services Hybrid - Cebu >10 Yrs Exp Bachelor Full-time Job Description The Sr. Workforce Manager is responsible for leading the end-to-end Workforce Management (WFM) function for large-scale, complex operations. This role ensures optimal staffing, forecasting accuracy, real‑time performance management, and strategic capacity...

Work Hours: Night Shift (flexible within the range of 6:00 PM – 7:00 AM PHT, with overlap with U.S. teams) Reports to: Director of Engineering At Career Team, we are building software that improves access to opportunity, workforce development, and support systems at scale. Through Career Edge, we help connect people with tools and services that can change...

Job Description: About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy...

About the Job   We are changing the way people think about customer care, and we need your help!   We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the...

Overview The Professional Intern will support business operations through a combination of professional work, technology-enabled processes, data analysis, troubleshooting, and continuous improvement initiatives. This internship pathway provides exposure to functions such as software implementation, customer experience coaching, and client-facing financial...

A leading resourcing company in Cebu is seeking a Senior Workforce Manager to oversee workforce management operations. The ideal candidate should have over 10 years of experience, with a minimum of 5 years in a senior management role, proficient in workforce management software and operations. Responsibilities include strategic planning and improving...

Career Team is a leading provider of software solutions designed to improve the efficiency and effectiveness of social service organizations and workforce government agencies. Our case management system supports non-profits, government agencies, and workforce development teams with participant engagement, streamlined operations, improved client outcomes, and...

DescriptionCallTek is looking for a detail-oriented and analytical WFM Real Time Analyst to join our growing team. The Real TIme Analyst will be responsible for managing workforce management processes to ensure that we have the right number of people, with the right skills, in the right place, at the right time. This role involves analyzing data to optimize...

MyPass Global is a multi-award-winning workforce compliance software company with offices worldwide, including Cebu IT Park. We are seeking a Customer Success Specialist to ensure seamless onboarding, proactive problem solving, and ongoing customer satisfaction.You will manage a delegated account portfolio, set up portals, mobilise workers, and ramp on...

N-PAX is seeking a Product Support Specialist to serve as our Tier 1 support for our market leader partner in providing innovative software workforce management solutions.We strive to maintain a fun and friendly atmosphere at work, encourage learning and career growth, and support open discussion among team members to find better solutions and achieve common...

  About the Job   We are changing the way people think about customer service, and we need your help!    We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view. This role is responsible for scheduling, tracking and assisting in the execution of intraday...

CallTek is looking for a detail-oriented and analytical WFM Real Time Analyst to join our growing team. The Real TIme Analyst will be responsible for managing workforce management processes to ensure that we have the right number of people, with the right skills, in the right place, at the right time. This role involves analyzing data to optimize resource...

Position Overview The Real-Time Analyst is responsible for maintaining optimal service levels across all Operations accounts through active real-time queue management. This role serves as the central point of contact for all real‑time updates and is accountable for responding to and escalating any events or issues that may impact overall account...