workforce management analyst jobs in Pasig

Turnitin is seeking a Workforce Management Analyst to optimize its global Technical Support operations. You will monitor queues, forecast demand, and coordinate staffing across products, tiers, channels, regions, and time zones. The role requires strong quantitative skills, experience in real-time workforce management, and the ability to translate data into...

Workforce Management Analyst (WFM Analyst) Discover your 100% YOU with MicroSourcing! Work setup: Hybrid | Shifting Location: Ortigas, Pasig City Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic...

MicroSourcing in Ortigas, Pasig City is seeking a Workforce Management Analyst to support customer service, administrative tasks, and daily operations. The role emphasizes delivering exceptional service while collaborating with the team to meet staffing and process requirements.After training, you will work with independence and contribute to client...

Full-time Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic...

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-timeJob DescriptionStrategic Staffing & Profitability: Generate and implement value propositions related to staffing and account staffing to directly support the profitability of operations.Team Leadership & Development: Lead, mentor, and develop a team of 5-15 WFM analysts, ensuring task fulfillment,...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst. Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right...

Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceededUnderstand all aspects of staffing and capacity management for all sites directly responsibleOrganize and create methods of communication, policies, and procedures that work in collaboration with Operations, Training and Quality, Information Technology, and...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Overview Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! Job Description Medical Reimbursement Employee Recognition and Rewards Anniversary Gifts Government Mandated...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job SummaryThe Workforce Queue Analyst is responsible for real-time monitoring and management of contact center queues...

## Manager Workforce ManagementApplylocations: PHL-Pasig City-Glas Building, Opal Road,: PHL-ILO-One Fintech Place, Iloilo Business Park, Megaworld Blvd, Mandurriaotime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: JR198575**Position Title:**Manager Workforce...

SUMMARY This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this...

Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning and real...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst.Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and...

Role Overview As the Senior Manager of Workforce Management, you will play a pivotal leadership role in driving the strategic direction and operational execution of workforce planning and management within a high-performing product support environment. The role is responsible for leveraging advanced workforce analytics, optimizing resource allocation, and...

The ideal candidate will be responsible for creating accurate demand forecasts, analyzing trends, and developing data-driven strategies to optimize operational efficiency. This role requires advanced forecasting expertise, strong analytical skills, and the ability to manage multiple global accounts simultaneously while collaborating with cross-functional...

Datamatics CMS PH is seeking a capacity planning and workforce analyst to join our Pasig site. The role involves forecasting, scheduling, real-time productivity analysis, and reporting on service levels, occupancy, interval adherence, and absenteeism.You will collaborate with Operations, Training, Quality, IT and HR to drive process improvements and support...

About the job Head of Workforce ManagementHead of Workforce ManagementWork Setup: OnsiteWork Schedule: Monday to Friday | Morning ShiftJob SummaryThe Head of Workforce Management is responsible for leading workforce planning, scheduling, and staffing operations to ensure optimal manpower levels that support business and service targets. This role uses...

We are seeking a strategic and results-driven leader to head our Workforce Management and Business Planning function. This role will be responsible for overseeing enterprise-wide forecasting, capacity planning, workforce optimization, business analytics, and resource planning initiatives that support large-scale customer operations.The successful candidate...