wfh technical support jobs in Manila

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved CRUs/FRUs per...

Qualifications - BS degree in Information Technology, Computer Science or relevant field - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, It Help Desk Technician or similar role - Good understanding of computer systems, mobile devices and other tech products - Ability to provide step-by-step technical help, both written...

Technical Support Location: Tondo, ManilaWork Arrangement: Onsite Job Overview We are looking for a skilled, customer-focused, and solutions-oriented Technical Support professional to provide technical assistance, troubleshooting, repair, and product support to customers and internal teams. The ideal candidate has strong knowledge of computer hardware,...

Job Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved CRUs/FRUs per...

Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system.Issue Identification: Gather information from users to understand and diagnose technical problems or issues they are experiencing.Technical Troubleshooting: Provide basic troubleshooting and...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

Work Setup: Fully Remote Work Schedule: Fixed Night Shift (11PM - 8AM PHT) REQUIREMENTS Bachelor's degree or equivalent experience. Minimum 2 years of professional experience in technical writing, content development, or a related field. Proficiency in Adobe Creative Suite, specifically Adobe InDesign and Adobe Illustrator (required). Demonstrated...

Provide technical support and assistance to users experiencing hardware and software issues. Diagnose, troubleshoot, and resolve technical problems in a timely manner. Install and configure computer systems and applications for new users. Assist in maintaining inventory of IT equipment and software licenses. Document incidents and resolutions in the help...

Provide technical support and assistance to users experiencing hardware and software issues.Diagnose, troubleshoot, and resolve technical problems in a timely manner.Install and configure computer systems and applications for new users.Assist in maintaining inventory of IT equipment and software licenses.Document incidents and resolutions in the help desk...

ResponsibilitiesProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist with IT projects and training sessions as needed.Educational QualificationsGraduate or...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...

OverviewWho are we?Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students.Beyond curriculum development, we take pride in training and upskilling...