wfh player support

Job descriptionPosition OverviewGreat player support is part of what keeps games alive.As a Player Support Lead, you will lead and develop Player Support Agents, Specialists, and Experts across assigned projects, shifts, and languages. You will help ensure your team delivers consistent, professional, and player-focused support while meeting agreed...

Job ResponsibilitiesDeliver timely and professional support to players through live chat, email, and other communication channels, addressing questions related to gameplay, account concerns, technical issues, and in-game features.Investigate and resolve player concerns, including login problems, payment-related inquiries, gameplay challenges, and other...

Customer Service / Player Support Location: Philippines Employment type: Independent Contractor Work arrangement: Remote / work from home Schedule: Rotating shifts, including weekends, public holidays and midnight shifts Monthly package: Up to PHP 30,000, depending on experience and performance Role Overview We are looking for English-speaking Customer...

Job descriptionTransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop...

Position Overview Great player support is part of what keeps games alive. As a Player Support Lead, you will lead and develop Player Support Agents, Specialists, and Experts across assigned projects, shifts, and languages. You will help ensure your team delivers consistent, professional, and player-focused support while meeting agreed operational and...

Keywords Studios Manila is hiring a Player Engagement Agent to bridge between clients and gaming communities. You will handle player inquiries with timely, quality responses via ticketing, email, or chat, and contribute feedback to developers.The role emphasizes communication, problem solving, and knowledge-base usage within a dynamic team. Strong English...

A gaming company in Pasig City is looking for a Community Manager to enhance player experience by providing support across various platforms. Responsibilities include responding to player inquiries, managing social media presence, and collecting community feedback. Candidates should have average English communication skills and experience in community...

DescriptionAbout the CompanySide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over...

Side is currently looking for a detail-oriented and tech-savvy Player Support Agent to join its team. This remote role requires a minimum daily commitment of 6-7 hours and involves delivering comprehensive technical support to players across various platforms.Ideal candidates will have a passion for gaming, excellent communication skills, and the ability to...

MyPrize is seeking a Customer Experience Specialist to join its engineering team as a contractor. You will handle tickets, guide users through troubleshooting, and provide real-time live chat support across platforms.Join a fast-growing team focused on improving the user experience, moderating communities, and enriching the knowledge base with clear,...

Keywords Studios is seeking a Player Engagement Agent to be the essential link between clients and the gaming community. You will investigate and respond to players' questions via ticketing, email or chat, while providing feedback to our developers.The role offers a dynamic workspace with growth opportunities and onsite work in Bacolod City, Philippines....

Renrui HR seeks a dedicated player-support specialist to assist gamers with gameplay questions, account issues, payments, and technical problems. You will respond promptly and professionally to inquiries and record them in our support tools.You will collaborate with development and QA teams to resolve complex issues, monitor player feedback, and stay up to...

A gaming support company in the Philippines is looking for a Customer Support Agent dedicated to providing exceptional assistance to players. The role involves responding to inquiries regarding accounts, assisting with technical issues, and ensuring compliance with responsible gaming guidelines. Candidates need at least one year of customer service...

Keywords Studios Manila is seeking a dedicated Player Engagement Agent to bridge players and our clients. You will investigate inquiries via ticketing, email, or chat, provide timely responses, and feed feedback to developers for a better player experience.The role emphasizes customer support excellence, comfort with CRM platforms like Zendesk/Helpshift, and...

Transperfect, Inc. is seeking a Player Support Lead to guide and develop a team of Agents across projects, shifts, and languages. You will ensure consistent, player‑focused support and meet performance targets while partnering with the Player Experience Manager.You will oversee daily operations, coaching, training, and staffing plans, with occasional...

A gaming support company in Metro Manila is looking for a Game Operations Specialist to assist players and enhance their gaming experience. Ideal candidates should have a Bachelor's degree, excellent English skills, and experience with Web3 games. Knowledge of cryptocurrencies and willingness to work onsite in shifting schedules are also required. Join us to...

Transcom is seeking a talented Team Leader for our Bacolod site in the Philippines. You will oversee a team of Specialists, ensuring high performance through coaching and performance management. The ideal candidate has strong experience in customer support and is adept at handling complex issues.This role involves direct communication with clients and...

Amber Studio is seeking a Customer Support Agent fluent in English and Vietnamese to assist players of a Live game, handling account questions, gameplay issues, purchases, and basic troubleshooting. You will gather data, identify root causes, and provide personalized solutions while staying updated on game changes.We value empathy, proactive problem-solving,...

Sanxiao Philippines Inc. is seeking a dependable Delivery Helper in Quezon City, Metro Manila. The role involves assisting with daily deliveries, coordinating with the delivery team, and ensuring items are handled safely. Candidates should be physically fit and ready to work Monday to Saturday, including overtime when needed.No prior delivery experience is...

Keywords Studios is seeking a Player Engagement Agent in the Asia Pacific region, based in the Philippines. You will serve as the essential link between our clients and the gaming community, responding to players and providing valuable feedback to developers. Role requires English proficiency (B2+), strong communication, and experience with ticketing tools...