voice

RESPONSIBILITIES: Transcription: Listen to live or recorded calls and take notes of key points discussed. Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information. Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Agent - Voice and Non-VoiceEastwood, Quezon CityNight Shift | Onsite | Full-Time Build your customer support career...

Select how often (in days) to receive an alert: Mandaluyong City, National Capital Region, PH Business Unit: Information Technology Group Department: About BDO BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are...

About BDO   BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.   Job Summary   The Voice Engineer...

Day to day support and maintenance of Genesys PureCloud SolutionsMigration and implementation of Genesys PureCloud SolutionMonitor project progress and adjust as necessary to ensure successful project delivery.Creation of Documentation and Knowledge baseResponsible for managing incident and service requestsManage and coordinate team activities, working...

Strong expertise in Google Contact Center AI (CCAI) and Dialogflow ES/CX (architecting, designing, implementing).Experience building conversational AI solutions, virtual agents, or Smart IVR systems.Familiarity with cloud-based voice/telephony integrations and conversational design techniques.Solid understanding of API integrations, cloud platforms, and...

Voice and Non Voice Representative - CSR Caldwell Communications Consultancy Philippines On-site - Quezon City No Exp Required High/Senior High School Full-time Share Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, HMO Professional Development Job Training Family Medical Leave, Sick Leave,...

What You Will Do: - Respond to customer inquiries via phone, email, or chat promptly and professionally. - Provide accurate information about products, services, and company policies. - Resolve customer complaints and issues efficiently, ensuring customer satisfaction. No Experience Needed: (Optional) - We will train you! Work Time: -Work on weekdays...

Key Responsibilities - Handle inbound and outbound customer inquiries related to products and services. - Identify customer needs and recommend suitable products or service plans. - Explain product features, pricing, promotions, and available offers. - Assist customers with purchases, orders, upgrades, and account-related requests. - Build positive customer...

Call Center Agent Cebu City | Onsite Job Description We are hiring Call Center Agents to assist customers with inquiries, bookings, account concerns, and general customer support. You will provide excellent customer service while ensuring smooth and accurate transactions and resolutions. Key Responsibilities: Handle customer inquiries and provide accurate...

Customer Service Agent Cebu City | Onsite Caldwell Communications Job Description We are hiring Call Center Agents to assist customers with inquiries, bookings, account concerns, and general customer support. You will provide excellent customer service while ensuring smooth and accurate transactions and resolutions. Key Responsibilities: Handle customer...

Key Responsibilities - Handle inbound customer inquiries related to telecommunications products and services. - Assist customers with billing concerns, account updates, plan changes, and service requests. - Troubleshoot basic mobile, internet, and network connectivity issues. - Provide accurate information about plans, promotions, devices, and company...

Call Center Agent Cebu City | Onsite Job Description: We are hiring Call Center Agents to assist customers with inquiries, bookings, account concerns, and general customer support. This role is ideal for individuals who enjoy helping customers and working in a fast-paced environment. Key Responsibilities: • Handle customer inquiries and provide...

Key Responsibilities - Handle inbound customer inquiries related to financial products and services. - Assist customers with account information, billing concerns, payments, and transaction inquiries. - Provide accurate information about financial products, services, and company policies. - Process customer requests, account updates, and service inquiries...

Highlights Competitive compensation and benefits packagesContinuous professional development and learning opportunities.Regular engagement activities and events _________________________________________________________________________ Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be...

DescriptionJob Title: Customer Care Representative (Voice and Non-Voice)Job Type: Full-Time (Remote)Compensation: Up to AUD 1,500/month (based on experience and qualifications)Work Schedule: Full-timeExperience: 2-5+ yearsWho We AreAt Remotely, we connect exceptional offshore professionals in the Philippines with global businesses looking to scale...

OverviewSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity,...

The Customer Service Representative (Non-Voice) is responsible for assisting customers through written channels such as email, chat, and messaging platforms. The role focuses on providing accurate information, resolving concerns efficiently, and delivering excellent customer experience without handling phone calls.Job RequirementsWiling to work on site at...

Customer Service Representative ( Voice and Non-Voice )Big3 AR-Van's Garments Manufacturing CompanyOn-site - Quezon City No Exp Required High/Senior High School Full-timeJob DescriptionEmployee Recognition and RewardsEmployee Recognition ProgramGovernment Mandated BenefitsDescriptionProvide exceptional customer service to clients through voice and non-voice...

Handle inbound calls, provide information on products and services, and address customer questions and concerns.Research and resolve customer issues efficiently and professionally, and escalate complex problems to supervisors.Take and process customer orders, payments, and applications.Make outbound calls to sell products, conduct market research, or follow...