transcosmos

About Transcosmos At Transcosmos, our mission is to leverage customer insights to always be clients’ most trusted partner. As an Asian‑originated company, our vision is to create a global society where everyone is equal and treated with respect. Qualifications Graduate of a Bachelor's degree in Computer Science, IT, or a related field, with at least 6...

transcosmos Asia Philippines Inc. is hiring for a Social Media Platform Sales Account in Taguig. The role involves handling customer interactions and promoting advertising packages tailored to client needs. Candidates should be high school graduates with at least 6 months of BPO experience. The position offers a chance for growth in a supportive environment...

Transcosmos Asia Philippines, Inc. is seeking a customer-support focused professional to manage merchant inquiries via chat and outbound messaging on-site at McKinley, Taguig. The role emphasizes onboarding, engagement, and issue resolution with adherence to SLAs and company policies.The ideal candidate has a SHS diploma and BPO experience, with proficiency...

TRANSCOSMOS ASIA PHILIPPINES, INC. is seeking a customer support associate to handle inquiries, promote products, and resolve concerns. The role emphasizes empathy, accuracy, and the ability to multitask in a fast-paced environment.The position requires a minimum of 1 year in BPO and at least 6 months of sales experience, with a pure day shift and onsite...

TRANSCOSMOS ASIA PHILIPPINES, INC. is hiring Customer Service Representatives to handle inquiries via phone, email, chat, and social media while providing technical support for STEM-related products.You will track orders, assist with installations, and document each interaction in the CRM system. Role requires 2 years of college with at least 6 months of...

transcosmos Asia Philippines Inc. is looking for a skilled professional in IT Asset Management, responsible for overseeing the entire asset lifecycle from acquisition to disposal. Candidates should possess a Bachelor's degree in a relevant field and at least 5 years of experience in asset management, ideally in a BPO setup. The role involves managing...

transcosmos Asia Philippines Inc. is looking for a Local Retail CSR in Metro Manila, specifically in Ortigas Center, Pasig City. The role involves assisting customers through phone, chat, and email regarding their orders, deliveries, and account concerns.The ideal candidate should be a college graduate or an SHS graduate with some BPO experience. Good...

Transcosmos Asia Philippines Inc. is seeking a Reports Analyst Lead to oversee report delivery and analytics in a fast-paced BPO setting. The role focuses on team leadership, dashboard development, and ensuring accurate, timely reporting for stakeholders. You will work with management to prioritize information needs, implement data collection systems, and...

TRANSCOSMOS Asia Philippines, Inc. is seeking a dedicated Customer Service Associate to handle inquiries through voice and non-voice channels from McKinley Hill, Taguig.The role requires a fixed day shift and on-site presence in a fast-paced environment, with a focus on accuracy and customer satisfaction. Candidates should have at least Senior High School...

transcosmos Asia Philippines Inc. is seeking a seasoned Reports Analyst Lead in a BPO context to oversee a team, develop dashboards, and deliver timely reports. You will coordinate task allocation, support management with information needs, and drive process improvements with analytics-driven insights. The role emphasizes hands-on reporting, macro-enabled...

transcosmos Asia Philippines Inc. is looking for a Blended Dayshift CSR in Taguig. The role involves handling inbound and outbound customer inquiries via phone, email, and chat. Applicants should have at least one year of BPO experience and effective communication skills. Candidates must be amenable to working onsite in McKinley Hills, tagging city on a...

TRANSCOSMOS ASIA PHILIPPINES, INC. is seeking a Project-Based Compensation and Benefits Associate to support government remittances, benefit claims, and timekeeping operations while ensuring policy compliance and accurate records.The role requires a Bachelor's degree and at least 1 year in compensation/benefits or HR operations, with familiarity with SSS,...

TRANSCOSMOS ASIA PHILIPPINES, INC. is seeking a customer service-oriented professional for a day-shift, onsite role in McKinley, Taguig. The candidate should have 1 year of BPO experience and at least 6 months in sales, with strong communication skills and readiness to start ASAP.The position involves addressing client queries, suggesting product solutions,...

transcosmos Asia Philippines Inc. in Pasig is looking for a customer support representative to handle inbound and outbound interactions via phone, chat, and email. Candidates should ideally have at least a Senior High School education and at least 1 year of experience in the BPO industry. Responsibilities include supporting users with food orders, resolving...

Requirements:SHS graduate with at least 6 months to 1 year BPO experienceExperience in chat support, outbound calling, merchant support, sales support, account management, or customer engagement is preferred.Experience using CRM systems and handling multiple communication channels is an advantage.Amenable to work on a shifting scheduleCan work on site in...

***Qualifications:*** - College Graduate is preferred; at least completed 2yrs in college can apply. - At least 2 years of Team Lead experience in BPO industry is required for this position. - Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus) - Good oral and written communication skills. - Amenable...

Job description At Transcosmos, our mission is to leverage customer insights to always be client’s most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect. Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback....

Manage policy updates, renewals, and documentation.Process medical or travel insurance claims accurately and on time.Provide travel assistance and support during emergencies.Handle clerical tasks such as data entry, filing, and record maintenance.Deliver customer service by answering inquiries, explaining coverage, and resolving issues.Coordinate with...

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time Job Description Government Mandated Benefits Training Subsidy Professional Development Job Training Key Responsibilities: Handle inbound and outbound calls, emails, and chat inquiries from customers Provide product, service, and account-related information accurately and clearly Resolve customer...

Are you ready to jumpstart your tech career? Were on the lookout for passionate individuals eager to grow in a fast-paced, tech-driven environment no BPO experience required! Qualifications Engineering graduates w/o BPO experience are welcome to apply. For undergraduate applicants, at least three (3) years of study in any engineering-related course must...