trainee- service desk analyst

COMPANY PROFILE: An IT Consulting company in the Philippines that supports international clients for IT, Network, and Software support. Position: IT Service Desk Company Industry: IT/BPO Company Work Location: BGC, Taguig Salary: Php 27,000-30,000 gross (Level 1) | Php 30,000-40,000 gross (Level 2) Work Schedule: Shifting (Morning, Mid, and Night Shift) Work...

IT Service Desk Analyst Company: RecruitNest Consulting Job Type: Full Time Location: Cebu City, Cebu, Philippines JobCopilot will tailor your resume and auto-fill the application Job Description - IT Service Desk Analyst Job Expectations: Position Type: Experienced - Mid/Senior Employment Type: Full-Time, Permanent (Direct Hire) Work Setup &...

Job Summary Service Desk Analyst will handle service requests and incidents across desktop support and core applications in a structured office environment with rotational shifts using ITIL practices and Service Now to restore services quickly fulfill user needs and improve service quality for business stakeholders in life and annuities insurance and other...

Discover your 100% YOU with MicroSourcing! Position: Service Desk Analyst Location: Metro Manila Work setup & shift: Hybrid | Day Shift/MidShift/Night Shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Looking for an IT opportunity in Quezon City? Apply now! Location: Quezon City Industry: BPO Salary: Php 25,000 – Php 36,000 Gross Schedule: Shifting Work Setup: Onsite JOB REQUIREMENTS: With at least 3 years of experience in IT Service Desk / Technical Support Experience with ServiceNow and Active Directory Background in handling international accounts...

Discover your 100% YOU with MicroSourcing! Position: Service Desk AnalystLocation: Eastwood, Quezon CityWork setup & shift: Hybrid | Night Shift Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

Job Description Overview of the Role The Service Desk Analyst will provide first-level technical support to MSP customers, acting as the primary point of contact for incidents, service requests, and general IT support enquiries. This role will be responsible for resolving standard technical issues, performing endpoint administration and user account...

Position Description: . Serve as the initial point of contact for all IT related inquiries via phone, email, chat, or ticketing system. . Log, categorize, and prioritize incidents and service requests in the IT Service Management (ITSM) system. . Troubleshoot and resolve Level 1 technical issues, including password resets, software/application...

The Print Service Desk Level 2 Analyst provides operational support for HP's global managed print environment. This role handles incidents, service requests, monitoring alerts, technical troubleshooting, and escalations while ensuring service levels are achieved. The analyst works closely with Level 1 support, Level 3 specialists, HP teams, and third-party...

On-site - Manila 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMORead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service requests, incidents, and problems to ensure user...

As a Service Desk Analyst at TEKsystems, you will be crucial in providing technical support and exceptional customer service to our global team. You will be responsible for diagnosing, troubleshooting, and resolving technical issues, as well as ensuring efficient communication with end-users. The Service Desk Analyst will contribute to the overall success of...

On-site - Makati 3-5 Yrs Exp Bachelor Full-time Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software...

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMOAnnual Company Trip, Free Meals, Sleeping QuartersRead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMOAnnual Company Trip, Free Meals, Sleeping QuartersRead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service...

We are looking for a proactive, resourceful IT Service Desk Analyst who is eager to contribute across a wide range of technical support tasks. This role is not mortgage‑industry specific and supports users from multiple departments including Loan Officers, LOAs, Corporate, and Compliance teams. The ideal candidate will have strong communication skills, a...

The Print Service Desk Level 2 Analyst provides operational support for HP's global managed print environment. This role handles incidents, service requests, monitoring alerts, technical troubleshooting, and escalations while ensuring service levels are achieved. The analyst works closely with Level 1 support, Level 3 specialists, HP teams, and third-party...

Position Details Permanent Full onsite | Shifting schedule | Quezon City Salary Offer: TBD Job Requirements Qualifications required: Minimum 1 year of solid experience in IT Service Desk, IT Helpdesk, or Desktop Support. Strong proficiency in ServiceNow or other ticketing tools. Excellent English communication skills (verbal and written). Experience...

On-site - Taguig 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMOAnnual Company Trip, Free Meals, Sleeping QuartersRead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service requests,...

Job Title: IT Service Desk Analyst Location: Onsite - BGC, Taguig Work Schedule: Night Shift Salary Range: PHP 20,000 - PHP 45,000 About the Role: We are seeking a skilled and proactive IT Service Desk Analyst to provide first and second-line technical support. You will be the primary point of contact for investigating, diagnosing, and resolving IT incidents...