trainee- service desk analyst

COMPANY PROFILE: An IT Consulting company in the Philippines that supports international clients for IT, Network, and Software support. Position: IT Service Desk Company Industry: IT/BPO Company Work Location: BGC, Taguig Salary: Php 27,000-30,000 gross (Level 1) | Php 30,000-40,000 gross (Level 2) Work Schedule: Shifting (Morning, Mid, and Night...

Looking for an IT opportunity in Quezon City? Apply now! Location: Quezon City Industry: BPO Salary: Php 25,000 – Php 36,000 Gross Schedule: Shifting Work Setup: Onsite JOB REQUIREMENTS: With at least 3 years of experience in IT Service Desk / Technical Support Experience with ServiceNow and Active Directory Background in handling international...

Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis,...

What success looks like in this role: • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other...

Discover your 100% YOU with MicroSourcing! Position: Service Desk AnalystLocation: Metro ManilaWork setup & shift: Hybrid | Day Shift/MidShift/Night Shift Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

Service Desk Analyst Location: Remote — Philippines Employment Type: Full-time   About the Company Our client is a Managed Service Provider (MSP) that redefines IT leadership through customized solutions for businesses and nonprofits. They integrate Managed IT, IT Modernization, and CIO Advisory to enhance service delivery, security, and productivity —...

We are looking for a proactive, resourceful IT Service Desk Analyst who is eager to contribute across a wide range of technical support tasks. This role is not mortgage-industry specific and supports users from multiple departments including Loan Officers, LOAs, Corporate, and Compliance teams. The ideal candidate will have strong communication skills, a...

Service Desk AnalystReq number:R8353Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

About the Job   The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support...

Position Snapshot Location: Rockwell, Makati, PH / Meycauayan, Bulacan, PHCompany: Nestlé Business Services AOA, Inc.Full-time   A day in a life... As a Service Desk Analyst, you will serve as the primary point of contact for IT support, providing assistance and guidance to end-users. You will be responsible for troubleshooting issues, managing incidents,...

Primary Details Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies...

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: Service Desk Company Industry: BPO Work Location: BGC, Taguig Work Schedule: Shifting schedule Salary: Php 30,000 - 40,000 Work Set Up: On-site JOB REQUIREMENTS: At least High School Graduate With 2 years Customer Care Experience or 6 months–1-year...

Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis,...

LOCATION: GREEN HILLS, SAN JUAN CITY The Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely...

Role Dimensions: The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and advancing IT-related...

On-site - Makati 3-5 Yrs Exp Bachelor Full-time Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software...

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMOAnnual Company Trip, Free Meals, Sleeping QuartersRead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service...

On-site - Taguig 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMOAnnual Company Trip, Free Meals, Sleeping QuartersRead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service requests,...

We are looking for a proactive, resourceful IT Service Desk Analyst who is eager to contribute across a wide range of technical support tasks. This role is not mortgage‑industry specific and supports users from multiple departments including Loan Officers, LOAs, Corporate, and Compliance teams. The ideal candidate will have strong communication skills, a...

Position Details Permanent Full onsite | Shifting schedule | Quezon City Salary Offer: TBD Job Requirements Qualifications required: Minimum 1 year of solid experience in IT Service Desk, IT Helpdesk, or Desktop Support. Strong proficiency in ServiceNow or other ticketing tools. Excellent English communication skills (verbal and written). Experience...