tp-st

Position: Executive Assistant Number of hours: 10 hours/weekSchedule: EST Tasks required:Maintain and coordinate executive calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangementsServe as the primary point of contact between executives and internal/external stakeholders, including screening and...

About Us Welcome to Sitel Manila! Sitel has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas, Pasig City. Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Sitel...

About the role Teleperformance is seeking an experienced Operations Supervisor to join our team at TP Rockwell in Pasig. This is a full-time position that plays a vital role in ensuring the smooth and efficient operation of our contact centre. As Operations Supervisor, you will be responsible for overseeing daily operations, managing team performance, and...

Key responsibilities Delivering training materials including presentation materials, training guides, manuals, and course evaluations Coordinating training schedule based on training requirements Executing specialized projects and activities Generating and initiating own workload Supervising work of less experienced professionals and taking responsibility...

Key responsibilitiesDelivering training materials including presentation materials, training guides, manuals, and course evaluationsCoordinating training schedule based on training requirementsExecuting specialized projects and activitiesGenerating and initiating own workloadSupervising work of less experienced professionals and taking responsibility for the...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Provide precise, compliant resolutions for client accounts, billing issues, and transactions in a fast-paced financial support environment. Qualifications Open to...

About the role Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training Discipline-specific professional and process/tool knowledge...

About the roleTeleperformance is seeking a skilled and dedicated Workforce Supervisor to join our TP Clark team in Angeles City, Pampanga. This is a full-time position that plays a crucial role in ensuring the smooth operation of our call centre and customer service operations. As a Workforce Supervisor, you will be responsible for managing team performance,...

Key responsibilitiesDesign and develop comprehensive training curricula and learning materials tailored to BPO operations, client requirements, and role-specific competenciesDeliver engaging and interactive training sessions to new hires and existing employees, utilizing various training methodologies and instructional techniquesAssess trainee performance...

Sécheron Hasler Group seeks an experienced Quality professional to lead TPS production quality at our Bangalore site. You will drive 8D investigations, root cause analysis, and implement corrective actions across mechanical and electrical assemblies.The role requires BE/B.Tech in Mechanical or Electrical, minimum 5 years in a quality function, and solid...

About us Teleperformance is a global leader in digital customer experience and business services. We specialise in delivering innovative solutions that help our clients transform their businesses and engage with their customers more effectively. With a presence in over 80 countries, we are committed to fostering a diverse, inclusive, and dynamic workplace...

HELLO, Tech Experts! Ready to level up your IT career? Join TP Cebu and be part of a global team! Requirements At least 6 months Call Center Experience High School Diploma or higher Perks & Benefits Competitive Salary Package 20% Night Differential HMO Coverage upon Regularization Paid World-Class Training from Day 1 Career Growth Opportunities Modern...

Key responsibilities Monitor and evaluate customer service interactions through call recordings, screen captures, and direct observation to ensure compliance with established quality standards Conduct detailed quality assurance assessments and provide constructive feedback to agents to drive performance improvements Identify trends, patterns, and...

Key responsibilities Monitor and evaluate customer service interactions through call recordings, screen captures, and direct observation to ensure compliance with established quality standards Conduct detailed quality assurance assessments and provide constructive feedback to agents to drive performance improvements Identify trends, patterns, and recurring...

We are seeking a BPO Trainer - Seasonal to join our team at our Sucat location in Muntinlupa City, Metro Manila. This is a contract position designed to support our training and development initiatives during peak operational periods. As a BPO Trainer, you will play a crucial role in equipping our workforce with the skills, knowledge, and competencies...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Job Description:Provide exceptional customer support by assisting customers with billing, account management, mobile services, and basic troubleshooting while ensuring a positive...

## What You'll Do ✅ Create, edit, publish, and maintain knowledge articles, FAQs, job aids, and process documentation ✅ Transform complex processes and technical information into clear, user-friendly content ✅ Collaborate with stakeholders and subject matter experts to ensure content accuracy and relevance ✅ Leverage AI-powered tools to improve...

Facilities Repair & Maintenance Management work is focused on maintenance of building and grounds of an organization, overseeing staff, and the upkeep of equipment and supplies including:Scheduling repairs, renovations projects, waste reduction improvements, and safety inspectionsNegotiating with outside vendors/contractors for supplies, repairs, and capital...

About the role Teleperformance is seeking a Business Intelligence Analyst - TP Rockwell to join our dynamic team in Pasig City, Metro Manila. This is a full-time position that plays a crucial role in transforming raw data into actionable business insights. As a Business Intelligence Analyst, you will be at the heart of our data-driven decision-making...

Client Services ManagerResponsible for the development and implementation of customer relationship management expansion and retention strategies. Works with business development staff during the initial account management period. Maintains loyalty and segmentation programs. Develops and sustains strategic business relationships with customers to promote...