tp-icap jobs in Pasig

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Join TP as a Customer Expert and be part of a team dedicated to delivering excellent customer experiences. Assist customers with their inquiries, address concerns,...

About the role Teleperformance is seeking a Business Intelligence Analyst - TP Rockwell to join our dynamic team in Pasig City, Metro Manila. This is a full-time position that plays a crucial role in transforming raw data into actionable business insights. As a Business Intelligence Analyst, you will be at the heart of our data-driven decision-making...

Training & Development Delivery work focuses on delivering and providing training for the general workforce and targeted functional and technical areas.QualificationsMandatory: Prior experience supporting the Expedia account/Travel program.Mandatory: Vrbo stands for Vacation Rentals by Owner ExperienceAt least 1-2 years of Trainer experience in a BPO...

OperationsAbout UsWelcome to Sitel Manila!Sitel has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas, Pasig City.Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Sitel...

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:Remote Customer ServiceCall center-based customer support in...

Teleperformance is now TP! Join our team of passionate Customer Experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Provide exceptional financial customer support to global clients by assisting with account inquiries, billing concerns, transactions, and other financial-related...

Training Team Lead (Retail Account | Probationary) We are seeking a dedicated and experienced Training Team Lead to join our team at our Silver City, Pasig location. This is a full-time, probationary position that plays a critical role in leading training initiatives, developing trainers, and ensuring the successful delivery of learning programs. As a...

About the roleMonitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice...

About the role Teleperformance is seeking a WFM Team Lead to join our operations in Rockwell, Pasig. This is a full-time position that offers an exciting opportunity to lead and optimize workforce management functions within our dynamic call center environment. As WFM Team Lead, you will play a crucial role in ensuring operational efficiency, meeting service...

About the role We are seeking an experienced Contact Center Project Manager to join our dynamic team. In this full-time, remote role, you will be responsible for overseeing the successful delivery of key contact centre projects, ensuring they are completed on time, within budget, and to the highest quality standards. This is an exciting opportunity to make a...

About the role Teleperformance is seeking an experienced BPO Supervisor with Travel Account Experience to join our Pioneer Program at our TP Rockwell facility in Pasig City, Metro Manila. This is a full-time position that offers an exciting opportunity to lead and manage high-performing customer service teams in the travel and tourism industry. As a...

About the roleTeleperformance is seeking a Real Time Analyst to join our team at our Pasig City, Metro Manila location. This is an urgent, full-time position that plays a critical operational role in our contact centre management. As a Real Time Analyst, you will be responsible for monitoring and optimising call centre performance metrics in real-time,...

About the role We have an exciting full-time opportunity for a WFM Scheduling Analyst to join our dynamic team at Teleperformance Rockwell. As a WFM Scheduling Analyst, you will play a crucial role in ensuring efficient staffing and scheduling within our fast-paced call center environment. This is a fantastic chance to leverage your analytical skills and...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description: As a Mandarin-Speaking Customer Service Representative, you will assist customers with their inquiries, address concerns, and provide excellent customer service in...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Job Description:As a Healthcare Customer Expert, you’ll assist patients and members with healthcare-related inquiries, benefits, claims, appointments, and account concerns. You’ll...

WSP in Manila is seeking a Transfer Pricing Specialist to support the Manager, International Transfer Pricing in delivering tax support on TP and related matters. You will analyze TP data, produce documentation, and participate in regional calls with stakeholders across the organization.The ideal candidate holds a CA/CPA and a bachelor’s degree in...

TP in Metro Manila is seeking an experienced trainer to support BPO/Contact Center teams. The role emphasizes designing and delivering training for mortgage servicing, escrow, and related programs, with a focus on nesting, upskilling, and performance improvement. Candidates should have 3-5 years of training experience in BPO, familiarity with US-based...

TP is seeking a Training & Development professional to deliver and provide training for the general workforce and targeted functional and technical areas. The role requires 1–2 years of trainer experience in a BPO, with preference for Travel/Hospitality/OTA accounts and Expedia familiarity.You will develop curricula and deliver engaging sessions,...

Teleperformance is seeking an experienced BPO Supervisor with Travel Account Experience to join our Pioneer Program at our TP Rockwell facility in Pasig City, Metro Manila. This full-time role leads and manages high-performing customer service teams in travel. You will drive operational excellence, monitor service quality, coach team members, and ensure...

TP Bennett in Manila is seeking an experienced BIM Author to join our Manila team. The role focuses on producing accurate 3D models, drawings and schedules using Revit, with strong attention to detail and compliance with BIM standards and ISO 19650. You will collaborate with multidisciplinary teams, assist in model coordination, perform quality checks, and...