telus digital

TELUS Digital is seeking a Junior Operations Quality Analyst to optimize agent performance and elevate customer experience. You will review agent interactions across channels to measure against metrics and deliver data-driven insights to improve operations.The role includes conducting regular calibration, delivering monthly workshops for underperformers, and...

TELUS Digital is seeking a part-time, long-term freelance Internet ads assessor. You will review online advertisements for relevance to search terms and provide language and cultural feedback to improve content quality and layout. This role emphasizes authentic human judgment and requires daily broadband access, a smartphone, and a PC with antivirus...

TELUS Digital in Quezon City is seeking a customer service specialist to convert customers into passionate evangelists. You will resolve daily banking tasks for assigned customers and support issue resolution.The role focuses on handling international accounts with a front-line, people-centric approach in a TELUS Vertis North office location with standard...

TELUS Digital is seeking a hands-on Manager, Sales Operations WLN Retention to coach a team of Inbound Sales Specialists and own both customer experience and sales outcomes. You will translate Canadian SMB sales strategies into frontline execution while building a high-performing sales culture, focusing on retention and revenue growth across TELUS Business...

Interested? Click Here to Apply At TELUS Digital, we use Reinforcement Learning from Human Feedback (RLHF) to align AI with human values, and in this role, you act as our "Logical Compass." We believe that AI should be helpful, honest, and harmless; you are the one who designs the strategies and rubrics to make that a reality. You will teach AI how to...

🚨 TELUS DIGITAL IS HIRING 50 AGENTS FOR OUR VOICE ACCOUNT! START DATE IS OCTOBER 28, 2026! 💼 ₱23,000 SALARY PACKAGE + OVERTIME + INCENTIVES + BONUSES! Looking for a job? A fresh graduate? No BPO experience yet? This is your opportunity to start your career with TELUS Digital! We’re ramping up our VOICE ACCOUNT and looking for 50 motivated...

TELUS Digital in the Philippines is seeking an Accounts Receivable Specialist to join the Payment Experience team. This full-time role focuses on payment posting, pre-authorized payments setup, and reconciling transactions across SAP and TELUS billing systems.You will handle payment inquiries, investigate discrepancies, prepare reports, and maintain records,...

Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first...

Description A Operations Quality Analyst-Junior you play a key role in optimizing agent performance and enhancing customer experience. You conduct regular reviews of agent interactions with clients through different channels to evaluate their performance against established metrics, and provide data-driven insights to enable the improvement of operational...

Description Job Description Junior Quality Analyst Operations Quality Analyst-Junior An Operations Quality Analyst-Junior you play a key role in optimizing agent performance and enhancing customer experience. You conduct regular reviews of agent interactions with clients through different channels to evaluate their performance against established metrics,...

Description Job Description Junior Quality Analyst Operations Quality Analyst-Junior An Operations Quality Analyst-Junior you play a key role in optimizing agent performance and enhancing customer experience. You conduct regular reviews of agent interactions with clients through different channels to evaluate their performance against established metrics,...

Do you have a degree in Geography or Urban Planning? AI models power the maps we use every day for delivery and travel, but they often struggle to understand the real world. At TELUS Digital, we are looking for Geography enthusiasts to be the "eyes on the ground" for our AI. You will look at satellite images and maps to make sure the AI is identifying roads,...

TELUS Digital is seeking an Online Data Analyst located in Mexico for a freelance position focused on enhancing the quality of digital maps. Responsibilities include verifying and comparing data and conducting online research based on guidelines.Applicants must have full professional proficiency in English and Spanish, along with familiarity with cultural...

TELUS Digital AI Data Solutions is looking for a Personalized Internet Ads Assessor to work from home on a part-time basis. You will review online advertisements, rating them on their relevance and providing feedback to enhance content and quality.This role offers hourly earnings of $3.50 and emphasizes the importance of communication skills in both English...

Description Asa ManagerWorkforceManagement, you oversee the operational success of the Workforce Management team. You enable efficient workforce planning, execution, and continuous improvement across all WFM functions to support organizational goals. You manage the performance, drive engagement, and foster development of your team. ...

TELUS Digital is seeking detail-oriented Online Data Analysts to enhance the quality of digital maps for millions worldwide. This freelance opportunity allows you to work from home and at your own pace.Qualified candidates must be residents in Spain for the past two years, possess full professional proficiency in English and Spanish, and have strong online...

TELUS Digital seeks a Manager, Delivery within the CXAI practice to lead Forward Deployed Squads targeting CX Operations across key accounts. You will partner with Solution Architects, AI Engineers, and Designers to ideate, discover, build, and implement digital innovation solutions.You will own the POC-to-Pilot lifecycle, drive value through measurable...

A Day in the Life of a Personalized Internet Ads Assessor:In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout.Your ultimate goal will be to contribute towards making...

TELUS Digital in Metro Manila is seeking a creative, energetic Scrum Master to guide cross-functional teams in a deadline-driven environment. You will shield the team from distractions, facilitate ceremonies, and drive delivery flow toward strategic outcomes. You will collaborate with Product Owners to refine user stories, track timelines and metrics, and...