teleperformance

Position Summary: Primarily handle operations and may also be required to manage multisite operationsSelects, managers, and develops a high performing team of managers, supervisors, and agent staff. - Consistently demonstrates a commitment to company values- Makes business decisions based on client contract terms, ensures adherence to client contracts, and...

Administrative Assistant work is focused on supporting individuals, small teams or departments (vs. the entire office) including: •Document editing, proofing, formatting, and production •Data entry and paper/electronic document filing/archiving •Scheduling/coordinating meetings, diaries, and travel arrangements •Receiving/relaying telephone...

The WFM Manager is responsible for leading and optimizing workforce planning strategies to ensure operational efficiency, service level achievement, and cost-effective staffing across all business units. Key Responsibilities Develop and maintain accurate forecasting models based on historical data, business trends, and seasonal patterns. Oversee real-time...

The WFM Manager is responsible for leading and optimizing workforce planning strategies to ensure operational efficiency, service level achievement, and cost-effective staffing across all business units. Key Responsibilities Develop and maintain accurate forecasting models based on historical data, business trends, and seasonal patterns. Oversee real-time...

Job Description:Customer Service Representative – BFSI AccountTeleperformanceJob ResponsibilitiesHandle customer inquiries and concerns related to banking, financial services, accounts, and transactions.Assist customers with account-related requests, payments, billing, and other financial service concerns.Provide accurate information while maintaining...

Customer Service Representative – BFSI Account Teleperformance Job Responsibilities Handle customer inquiries and concerns related to banking, financial services, accounts, and transactions. Assist customers with account-related requests, payments, billing, and other financial service concerns. Provide accurate information while maintaining...

The WFM Manager is responsible for leading and optimizing workforce planning strategies to ensure operational efficiency, service level achievement, and cost-effective staffing across all business units.Key ResponsibilitiesDevelop and maintain accurate forecasting models based on historical data, business trends, and seasonal patterns.Oversee real-time...

About the role Teleperformance is seeking a WFM Team Lead to join our operations in McKinley, Taguig. This is a full-time position that offers an exciting opportunity to lead and optimize workforce management functions within our dynamic call center environment. As WFM Team Lead, you will play a crucial role in ensuring operational efficiency, meeting...

Job Summary We are seeking a results-driven and people-oriented Team Leader to oversee day-to-day operations, drive team performance, and ensure service excellence. The ideal candidate has strong leadership experience in a BPO environment, excels in coaching and performance management, and can motivate a team to consistently achieve operational goals. Key...

The WFM Senior Manager is responsible for leading and optimizing workforce planning strategies to ensure operational efficiency, service level achievement, and cost-effective staffing across all business units. Key Responsibilities Develop and maintain accurate forecasting models based on historical data, business trends, and seasonal patterns. ...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with...

The Responsibilities and Duties: • Develop and implement a comprehensive domestic business development go-to-market strategy that aligns with the company's vision, mission, and goals. • Identify and pursue new business opportunities and markets and negotiate contracts and agreements with clients and partners. • Partner closely with the CEO, COO, and...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with...

The WFM Senior Manager is responsible for leading and optimizing workforce planning strategies to ensure operational efficiency, service level achievement, and cost-effective staffing across all business units. Key Responsibilities Develop and maintain accurate forecasting models based on historical data, business trends, and seasonal patterns. Oversee...

Job Summary We are seeking a results-driven and people-oriented Team Leader to oversee day-to-day operations, drive team performance, and ensure service excellence. The ideal candidate has strong leadership experience in a BPO environment, excels in coaching and performance management, and can motivate a team to consistently achieve operational goals. Key...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different...

Overview Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different...