telecom support expert

Provide first-level support for telecom services, addressing customer inquiries and issues. Diagnose and troubleshoot telecom network problems to ensure quick resolution. Assist in the installation and configuration of telecommunications equipment. Maintain records and documentation of all support interactions and resolutions. Escalate complex issues to...

Primus@ Knowledge Specialists, Inc. in Taguig seeks a Data Analyst for a 2-month assignment located at BGC. The role focuses on extracting data, cleaning and organizing databases, and delivering insightful reports to support management decisions.The ideal candidate has strong Excel skills and a background in data analysis, preferably with telecom industry...

ResultsCX in Lapu-Lapu, Cebu is hiring a Sales and Retention Specialist to deliver customer-focused support with empathy and professionalism. You will handle inbound interactions, resolve inquiries, and provide accurate product information while maintaining detailed records to support service standards.The role requires 6 months of BPO experience, excellent...

Work Avenue and Business Solutions Incorporated is hiring a Customer Service Representative for our Telecommunications Account in Davao City. This on-site role involves assisting customers with inquiries, billing questions, and account requests while delivering excellent service.The position requires B2 English proficiency, strong communication, and a...

Keep Businesses Connected. Solve Problems Fast.Love troubleshooting? Know your way around VoIP, SIP, and phone systems?We’re looking for a hands-on VoIP & Telecom Technical Support Specialist to support healthcare clients and keep their communication systems running smoothly.This is more than basic help desk support. You’ll troubleshoot real VoIP and...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time Insurance Health & Wellness Health Insurance Parking Space Professional Development Diversity Program Job Training Description Provide first-level support for telecom services, addressing customer inquiries and issues. Diagnose and troubleshoot telecom network problems to ensure quick resolution. Assist in...

EPX: EPERFORMAX CONTACT CENTERS is seeking an OSP Permit Expert to review, redline, and verify fiber and broadband permit packages before client and jurisdictional submission.You will independently QC permit packages, route exhibits, and TCPs, ensuring alignment between field data, design specs, and regulatory requirements.The role requires deep knowledge of...

Wintech Solutions Co Ltd is hiring Network Engineers and IT Support Engineers for an Ericsson project in Davao City, Philippines. The role offers the opportunity to support IT and networking tasks on-site, including troubleshooting networks and supporting IT equipment.Candidates with a Bachelor's Degree in IT or related fields and knowledge of networking...

Wintech Solutions Co Ltd is seeking Network Engineers and IT Support Engineers for a telecom project. Responsibilities include providing onsite IT and network support, troubleshooting network issues, and supporting IT equipment.The ideal candidates will have a degree or diploma in IT or a related field, and a basic understanding of networking concepts....

ResponsibilitiesProvide technical assistance to customers via phone, email, and chat.Troubleshoot software and hardware issues effectively.Document customer interactions and resolutions accurately.Collaborate with engineering teams to resolve complex problems.Maintain up-to-date knowledge of products and services.Deliver exceptional customer service and...

Work Avenue and Business Solutions Incorporated is hiring a Customer Service Representative to handle inbound calls related to mobile and internet services. You will explain products, resolve basic issues, and process account updates while maintaining precise customer records.The role requires a minimum of 6 months in telecom customer service or telco...

A telecommunications services provider is seeking a Rigger in Makati to install and maintain telecom equipment on towers and poles. The ideal candidate will have 1-3 years of experience in tower work and the ability to climb heights safely. Key responsibilities include installing antennas, managing cables, and ensuring compliance with safety standards. This...

Doist in Pasig, Philippines is seeking a Tier One Telecom Support Engineer to provide technical support for telecom transport issues, coordinating with customers, carriers, and internal teams to resolve service disruptions quickly and professionally. The role requires strong troubleshooting, excellent communication, and the ability to manage multiple issues...

MicroSourcing International is looking for a Market Support Specialist to facilitate workflows and ensure project completion in Harton Corporate Center, Parañaque City. This role requires 5+ years in Telecom project support, expertise in purchasing management, and proficiency in Microsoft Excel and Word. You'll maintain project documentation and databases,...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description As a Network Operations Center Engineer specializing in Fault/Incident Management, your role is crucial in monitoring, acknowledging, and...

Job DescriptionAs a Network Operations Center Engineer specializing in Fault/Incident Management, your role is crucial in monitoring, acknowledging, and resolving network alarms, incidents, and outages. You will create fault tickets, perform first‑line troubleshooting, escalate incidents as necessary, update ticket statuses, and implement changes and...

AireSpring seeks a dedicated first-level telecom support specialist in Pasig, Metro Manila, Philippines. You will handle customer inquiries, diagnose basic network issues, assist with equipment installation, and document all interactions.The role requires 1–3 years in telecom support, a Bachelor's degree in a related field, and strong communication and...

Metacom Careers is seeking a customer service-oriented professional to assist telecom customers. You will respond to inquiries, provide helpful support across channels, and resolve issues using strong problem-solving abilities. Collaboration with teammates is essential to meet departmental goals and maintain precise records of interactions.The ideal...

Work Avenue and Business Solutions Incorporated is seeking a Telecommunications Customer Service Representative to manage inbound and outbound calls related to telecom products and services. You will assist customers with billing, accounts, and technical questions while delivering timely resolutions.You will document interactions, adhere to policies, and...

Metacom Careers is seeking a Customer Service Representative for a Telecommunications account. This onsite role involves assisting customers with inquiries, service requests, and account concerns, while delivering a positive customer experience.Qualifications include a high school diploma, English proficiency at B2 level, and strong communication skills. No...