technical support rep jobs in Manila

Crescendo Staffing and Business Consulting Inc. is seeking a Technical Support Representative to troubleshoot technical issues reported by customers and guide them through solutions.The role offers a hybrid setup in Quezon City, with no prior experience required and a bachelor’s degree preferred. The incumbent will maintain accurate records, stay updated...

Full Time Salary Quezon City, Quezon City, NCR, PH Work Setup: Onsite at the Sanctum, SM - North EDSA, QC Start Date : ASAP Schedule: 9AM - 6PM EST We are looking for a Technical Support Specialist to join the team! As a Technical Support Specialist, you’ll work with Customer Success, Product, and R&D teams worldwide to drive event success for our...

Job Description Work Setup: Onsite at the Sanctum, SM - North EDSA, QC Start Date: ASAP Schedule: 9AM - 6PM EST We are looking for a Technical Support Specialist to join the team! As a Technical Support Specialist, you’ll work with Customer Success, Product, and R&D teams worldwide to drive event success for our customers. You’ll make customers...

HGS OffersCompetitive Salary Package20% Night differentialRetirement PackageMedical and Life InsuranceMinimum QualificationsAt least Senior High School graduate with at least 6 months international voice account BPO experience and basic knowledge on basic TS/technical supportAnalytical and problem-solving skillsProficient in MS Office and Internet...

A leading logistics company in the Philippines is seeking a Customer Service Representative to effectively manage customer requests across various channels. The ideal candidate will possess strong communication skills, be fluent in English, and have at least 1 year of experience in a similar role, preferably in a BPO setting. This is a full-time,...

Hinduja Global Solutions Philippines is hiring for an international voice account. The role is onsite at Bridgetowne, Quezon City, with shifting schedules, weekends and holidays. Ideal candidates are Senior High School graduates with at least 6 months international voice BPO experience and basic TS/technical support knowledge. Proficiency in MS Office and...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per Service desk procedures ...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits An IT professional manages, maintains, and secures an organization's computer systems, networks, and software to ensure operational efficiency. Core responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and...

ResponsibilitiesProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist with IT projects and training sessions as needed.Educational QualificationsGraduate or...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity. This includes diagnosing problems, guiding users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing -...

NETWORK AND SERVERSEnsuring daily network availability and connectivityPhysical checking of network equipment and server availabilityServer capacity monitoring and loggingUSERS AND WORKSTATION SETUPPC/Laptop setup installationEmail account creationSYSTEM ADMINISTRATION AND MANAGEMENT TASKCCTV monitoring and reviewingNetwork setup and maintenanceProvide IT...

OverviewWho are we?Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students.Beyond curriculum development, we take pride in training and upskilling...

Responsibilities Accept incident tickets and service requests tickets. Ensure that ALL incidents and service requests are encoded and classified correctly and followed up into the Help Desk ticketing system. Maintain assigned service requests in the Help Desk Ticketing System by ensuring that all steps taken to resolve an incident or actions needed to...

85% of the position involves technical support and coordination of end user touchpoints for the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. Essential Technical Criteria Provides complex technical support, planning and coordination for end user touchpoints...

AgentFire.com is a US-based SaaS company that provides real estate websites and digital solutions for real estate agents, teams, and brokerages throughout the USA & Canada. Our platform stands out with a tiered design approach, from express setups to fully custom websites, complemented by a rich marketplace of add-ons and integrations (PPC, CRM, and more)....

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Provides technical support to customers, field engineers, and certified technicians who are diagnosing, troubleshooting, repairing, and debugging complex computer systems and/or complex software. Responds to...

JOB BRIEF The Technical Support Engineer is responsible for providing technical assistance, troubleshooting, and problem resolution to end-users and stakeholders across the organization. This role ensures the efficient operation, stability, and security of IT systems by addressing incidents, managing service requests, supporting hardware/software, and...