technical support rep jobs in Manila

A leading logistics company in the Philippines is seeking a Customer Service Representative to effectively manage customer requests across various channels. The ideal candidate will possess strong communication skills, be fluent in English, and have at least 1 year of experience in a similar role, preferably in a BPO setting. This is a full-time,...

ADM in Manila is seeking a driven Sales/Marketing professional to execute strategies, provide technical product support, and drive dealer and user engagement across the assigned territory. You will monitor quotas, ensure price integrity, and support farm conversions to expand ADM’s market share.The role requires a Bachelor’s degree in Animal Science or...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity. This includes diagnosing problems, guiding users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing -...

DescriptionJob Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...

Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per Service desk procedures ...

The Technical Support Engineer help resolve technical issues within different components of computer systems and other network-related IT problems. Primary Duties/Function: Candidate must possess at least a Bachelor's/College Degree in Information Technology/Computer Science/Computer Engineering or any equivalent With at least 1-3 years' previous IT...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits An IT professional manages, maintains, and secures an organization's computer systems, networks, and software to ensure operational efficiency. Core responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and...

NETWORK AND SERVERS Ensuring daily network availability and connectivity Physical checking of network equipment and server availability Server capacity monitoring and logging USERS AND WORKSTATION SETUP PC/Laptop setup installation Email account creation SYSTEM ADMINISTRATION AND MANAGEMENT TASK CCTV monitoring and reviewing Network setup and maintenance...

OverviewWho are we?Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students.Beyond curriculum development, we take pride in training and upskilling...

ResponsibilitiesProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist with IT projects and training sessions as needed.Educational QualificationsGraduate or...

Responsibilities Accept incident tickets and service requests tickets. Ensure that ALL incidents and service requests are encoded and classified correctly and followed up into the Help Desk ticketing system. Maintain assigned service requests in the Help Desk Ticketing System by ensuring that all steps taken to resolve an incident or actions needed to...

Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system.Issue Identification: Gather information from users to understand and diagnose technical problems or issues they are experiencing.Technical Troubleshooting: Provide basic troubleshooting and...

ADM Asia Pacific in Manila, Philippines, is seeking a technically skilled Sales Representative to drive animal nutrition sales and support dealers and end users. The role is based on-site in Rizal/Manila and involves implementing sales strategies, ensuring product availability, and expanding market presence.Qualified candidates hold a Bachelor’s degree in...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Job Title: IT Staff Department: Information Technology Reports To: IT Manager / Hotel Operations Manager Location: 3-Star Hotel in Malate Manila Employment Type: Full-Time / On-site Job Summary IT Staff is responsible for maintaining all IT-related systems and equipment to support hotel...

Technical Support Location: Tondo, ManilaWork Arrangement: Onsite Job Overview We are looking for a skilled, customer-focused, and solutions-oriented Technical Support professional to provide technical assistance, troubleshooting, repair, and product support to customers and internal teams. The ideal candidate has strong knowledge of computer...

Qualifications - BS degree in Information Technology, Computer Science or relevant field - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, It Help Desk Technician or similar role - Good understanding of computer systems, mobile devices and other tech products - Ability to provide step-by-step technical help, both...

About the Company Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a...