technical support professional jobs in Manila

We are seeking motivated individuals to join our team as Senior Technical Support Analysts and Technical Support Specialists. In this role, you’ll provide operational and technical support to customers, ensuring timely resolution of inquiries and delivering outstanding service. You’ll gain valuable experience in customer care, technical troubleshooting,...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: About Ingram MicroIngram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, Ingram Micro...

About Ingram Micro Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, About Ingram Micro Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners,...

It\'s fun to work in a company where people truly BELIEVE in what they\'re doing! Job Description: About Ingram Micro Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world\'s population and our digital platform, Ingram...

Company Overview Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our...

Company Overview Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our...

It’s fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About Ingram Micro Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, Ingram...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population,...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: About Ingram Micro Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, Ingram...

DescriptionJob Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system.Issue Identification: Gather information from users to understand and diagnose technical problems or issues they are experiencing.Technical Troubleshooting: Provide basic troubleshooting and...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits An IT professional manages, maintains, and secures an organization's computer systems, networks, and software to ensure operational efficiency. Core responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and...

Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per Service desk procedures Communicates...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity. This includes diagnosing problems, guiding users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing -...

NETWORK AND SERVERSEnsuring daily network availability and connectivityPhysical checking of network equipment and server availabilityServer capacity monitoring and loggingUSERS AND WORKSTATION SETUPPC/Laptop setup installationEmail account creationSYSTEM ADMINISTRATION AND MANAGEMENT TASKCCTV monitoring and reviewingNetwork setup and maintenanceProvide IT...

Responsibilities Accept incident tickets and service requests tickets. Ensure that ALL incidents and service requests are encoded and classified correctly and followed up into the Help Desk ticketing system. Maintain assigned service requests in the Help Desk Ticketing System by ensuring that all steps taken to resolve an incident or actions needed to...

ResponsibilitiesProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist with IT projects and training sessions as needed.Educational QualificationsGraduate or...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...