technical support analyst jobs in Cebu City

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle...

Optum Philippines in Cebu City is seeking a technical support professional to resolve 24/7 issues across hardware, software, and network connectivity. You will troubleshoot applications including MS Office, Tableau and RightFax, and translate complex concepts into clear guidance over the phone. The role emphasizes strong communication, integrity, and...

DescriptionOverview of the RoleThe Technical Support Analyst will provide first-level technical support to MSP customers, delivering timely and professional assistance for standard incidents, service requests, and endpoint administration activities. This role will be responsible for troubleshooting and resolving common technical issues, supporting end users...

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night ShiftAbout the role This is a Tier 1 technical support role focused on investigating and resolving customer-reported data discrepancies. You will analyze reports, metrics, and source data to identify variances, provide technical support for reporting and data-related...

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night Shift About the role We are expanding our global tech team and hiring a Technical Support Analyst (AdTech & Data) to support our enterprise clients. In this role, you will investigate complex data discrepancies across digital advertising platforms, provide technical support...

QUALIFICATIONS Computer Engineering Graduate. At least with 5 years relevant experience in Networking SKILLS: Ability to promote teamwork and to communicate effectively both orally and in writing. Computer Literate and ability to learn quickly. Analytical and problem-solving skills. Strong attention to detail and time management. JOB...

Hybrid - Cebu 1-3 Yrs Exp Bachelor Full-timeShareJob DescriptionInsurance Health & WellnessHealth InsuranceProfessional DevelopmentPaid HolidaysProvide technical support to end-users via phone, email, and in-person.Troubleshoot hardware and software issues, ensuring prompt resolution.Maintain and update IT documentation and user manuals.Assist in network and...

On-site - Cebu No Exp Required Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness Professional Development Job Training, Professional Development Description Provide first-line technical support to end-users for hardware and software issues. Troubleshoot and resolve technical problems related to computers, networks,...

ResponsibilitiesProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Diagnose and resolve technical hardware and software issues.Respond to user requests and troubleshoot problems efficiently.Install and configure computer systems and applications.Maintain documentation of problems and...

RainFocus is seeking a Client Care Analyst to deliver exceptional technical support to clients. The successful candidate will leverage strong communication skills to address issues promptly and efficiently. This role involves reviewing support requests, maintaining ownership of cases, and collaborating with internal teams. Candidates should have at least 1.5...

Wipro Limited is seeking a dedicated technical support specialist to provide effective assistance and resolve client issues promptly, aiming to meet process SLAs. You will handle inquiries via phone and email and escalate when needed. You will document problems, update knowledge bases, and collaborate with team leaders to improve service quality while...

About Us Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

Job Description: Job Description This role works in a non-scripted support environment, specialists are expected and required to troubleshoot independently and think through problems, rather than follow a fixed call flow or script. How You Will Make a Significant Impact Build and maintain respectful and collaborative relationships with clients through...

Uptime is a team sport, and you're the one holding the playbook. Hi! We're Smartsourcing , and we're hiring a full-time , onsite Technical Support Engineer . You'll be the friendly, capable fixer people turn to when their tech stops cooperating. Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu About the...

Job Description Product: MC PROFESSIONAL Here's how you will make a significant impact: Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service Learn the inner workings of a member-management SaaS platform Troubleshoot and resolve client reported issues Train...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...

About this job Technical Support Specialist About the job At parcelLab, we're reshaping how the world's leading brands manage the post‑purchase experience. Our Post‑Purchase Customer Experience platform helps companies like SKIMS, H&M, Farfetch, Urban Outfitters, Ikea, and others turn operational complexity into powerful customer moments, driving...

Technical Support Specialist Company : Aidey Job Type : Full Time Philippines Job Description - Technical Support Specialist Description About the Company: Aidey is an AI-first Business Process Outsourcing company — the human layer powering the world's most ambitious AI-native companies. We staff the last mile of customer experience, technical...

Role OverviewWe are seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce coordination, and operational improvement, with a strong focus on delivering exceptional customer...