tech support jobs in Cebu City

Optum, a UnitedHealth Group company, is hiring for a Technical Support Representative in Cebu City, Philippines. The role involves providing 24x7 technical assistance, diagnosing hardware and software issues, and supporting enterprise applications in a Windows 10 environment.The ideal candidate has at least 1+ year in a tech-related role, a four-year degree...

Job Description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion,...

Ensuring that services are delivered to meet customer business needs and expectations.  He or she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies to resolve requests issues in a timely fashion.  He or she provides customer...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Asurion seeks a dedicated Technical Support Representative in Cebu City to assist customers with various technology-related issues, including devices like smartphones, laptops, and tablets.The ideal candidate will have strong customer service skills, previous BPO technical support experience, and the ability to work collaboratively. Responsibilities include...

1&1 IONOS Philippines is seeking a Technical Support Representative to assist customers with hosting, website, and Wordpress related queries. You will support creators and local businesses in online growth from our Cebu operation.The role requires strong English communication, a calm, professional demeanor, and willingness to work in shifts. Training and...

NCR COMMERCE PHILIPPINES INC. in Cebu City is seeking a frontline leader to manage call/incident management operations. You will supervise support teams, ensure SLA adherence, and act as the primary interface with customers and their agents, guiding daily performance. Responsibilities include conducting audits, training new agents, maintaining knowledge...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

The Customer Support Specialist ( Tech Support ) provides basic user support to improve the experience of customers and/or end-users of their assigned product.Here’s how you will make a significant impact:Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer serviceLearn the inner...

Job Description Position Summary & Key Areas of Responsibility: Leads support teams and ensures teams meets SLA standards. Supports Supervisor in all Supervisory duties. Works in a high volumeserving as the primary interface to internal and external customers and/or their agents. Position is dedicated to Call/Incident Management operations and/or request...

Qualfon is seeking an IT Helpdesk/Technical Support role to serve as the single point of contact for on-site and remote users, delivering first-line support for PCs, printers, and networking. You will triage incidents, maintain SLA adherence, and translate technical terms for end-users while upholding customer service standards.Ideal candidates have an IT...

Trends Group, Inc. in Cebu City is seeking a qualified support engineer to provide exceptional customer service and technical assistance for hardware and software issues.You will assist in design and implementation, train customers, and coordinate with multiple internal groups to meet SLA targets while maintaining professional communication.Applicants should...

A leading global customer experience provider is seeking a Technical Support Representative to work onsite in Cebu. In this role, you will troubleshoot with customers, resolving issues and ensuring an exceptional customer experience. Candidates should have a passion for technology, excellent problem-solving and customer service skills, and at least three...

A recruitment agency is looking for a Technical Support Representative to provide exceptional customer service and technical assistance. In this on-site role in Cebu, you'll handle inquiries, troubleshoot issues, and collaborate with team members to enhance product functionality. Fresh graduates are encouraged to apply, offering a competitive compensation...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Ensuring that services are delivered to meet customer business needs and expectations.  He or she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies to resolve requests issues in a timely fashion.  He or she provides customer...

Emapta in Cebu, Philippines, is hiring for a Healthcare Software Support role that serves care providers and communities. You will handle calls, tickets, chats, and emails, escalating when needed while building product knowledge and contributing to a global support network.This full-time, onsite position offers a night shift schedule with weekends off,...

ContactPoint360 is seeking an IT Staff member to join our technology team in Cebu City. You will provide technical support, maintain internal systems, and help develop new processes and technologies.The ideal candidate has a BS in Computer Science or related field, 3+ years' hands-on IT experience, and proficiency with Windows, Microsoft Office, and cloud...

Pearl is hiring a Tech Support Specialist to own front-line triage for an API-driven healthcare platform serving US-based clients in a HIPAA environment. This is a fully remote role within the Philippines, with a PST-aligned schedule (7:00 AM–4:00 PM) Sunday to Thursday during training and later PST alignment.You will review API payloads, classify issues,...

NCR Voyix Corporation in Cebu City is seeking a Level 3 Support Analyst to diagnose, troubleshoot, and resolve complex issues across retail systems and infrastructure. You will monitor incident queues, perform root cause analysis, and provide training to faculty, staff, or users, ensuring reliable operation of hardware, software, and networks. Candidates...