team lead

About the RoleWe are hiring a Team Lead to join our team, delivering a best-in-class experience to our dental practice clients. In this role, you will lead a team that handles inquiries from our doctors and dental practices through live chat, phone calls, and other communication channels. You will be part of our CX front-line leadership team and work...

Have you been a Medical Coder and previously led a team? We’d love to hear from you! We’re looking for a Medical Coder Team Lead (Inpatient) who can bring their experience, support their team, and grow with us.Role and ResponsibilitiesAs leader of his/her team, a supervisor is expected to guide his/her staff in the direction that follows the values set...

The position is responsible for managing a group of 11 up to 15 Global Agents/Sr. Global Agents, reviewing and analyzing performance data, pinpointing root causes for performance variance, trending and creating improvement plans to correct and improve performance gaps. ResponsibilitiesAnalyzes and trends agent KPI/Sales performance.Identifies performance...

TEAM LEADER – CUSTOMER MANAGEMENTContract: 6 Months (Extendable depending on performance)Location: GTC, Quezon CityWork Arrangement: OnsiteSchedule: Monday to Friday, 12:00 PM – 9:00 PMWorkdays: 22 days/monthSalary: ₱35,000 – ₱40,000 + HMOQualificationsGraduate of any 4-year courseAt least 2 years of experience in the customer service...

Position Purpose:The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for monitoring client calibrations, quality related coaching and...

Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achievedat a...

Philippines | On-site | The Functionary Are you an experienced Technical Support professional and natural leader who enjoys coaching teams, solving challenging customer issues, and driving performance? The Functionary is looking for a Team Leader to join our Customer Success Services team and help lead Technical Support Representatives in a 24x7 support...

Job Description: Position: Team Leader Location: Cebu, IT Tower Work setup & shift: Onsite, Shifting Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses* A Collaborative Spirit: ...

Drive Operational Excellence: Champion a culture of high performance, guiding your team to consistently exceed customer expectations and shatter service-level targets (SLAs). Cultivate & Coach Talent: Serve as a mentor by providing actionable feedback, identifying skill gaps, and building tailored development pathways to transform agents into top-tier...

Serves as the onsite point of contact for technical concerns, coordinating with internal teams, airport personnel, vendors, and internal support groups for issue resolution. Provides technical guidance and support to onsite IT engineers/technicians, including task coordination, troubleshooting assistance, and escalation support. Performs hands‑on...

Cebu City, Philippines Industry Employment - Recruiting - Staffing Job Description Develop and implement innovative sourcing strategies to meet short-term and long-term talent needs. Identify and leverage various sourcing channels, including job boards, social media platforms, employee referrals, recruitment events, and partnerships with educational...

Serves as the onsite point of contact for technical concerns, coordinating with internal teams, airport personnel, vendors, and internal support groups for issue resolution. Provides technical guidance and support to onsite IT engineers/technicians, including task coordination, troubleshooting assistance, and escalation support. Performs hands-on...

Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achievedat a...

Qualifications: Minimum of 2-3 years of experience in a BPO environment, with at least 1 year in a supervisory or leadership role. Preferably Proven Team lead experience in BPO Strong leadership and team management skills. Proficiency in performance metrics and reporting tools. Strong organizational skills and attention to details Knowledge of customer...

Duroflex is a leading Sleep Solutions company with over 5 decades of experience and 3000 retail locations in India and around the world. Duroflex produces and sells a high-end line of mattresses, pillows, and bed linens through its dealer and distributor networks, as well as online. Duroflex has established a solid supply chain over the years and is now...

About the role We are looking for a hands-on IT Team Lead who can architect solutions, set the technical standards, and mentor junior developers, all while staying close to the code. As the team grows, so does this role, with a clear path toward IT Manager. Key responsibilities: Lead and mentor a local development team building applications that power real...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

Not specified Full-time Senior Customer Support Job Description At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work...

Ready to level up your career and lead a high-performing team? We’re looking for a passionate, driven, and experienced Team Leader to join Digital Minds BPO Services Incorporated ! About the Role As a Team Leader, you will play a key role in driving team success by guiding and motivating team members to achieve their goals. You’ll work in a fast-paced...

Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Company Profile: Japanese owned Manufacturing Company specialized in design and automated assembly of electronics components. Company Industry: Manufacturing (Japanese-owned, specialized in design and...