sutherland philippines

Sutherland in the Philippines is seeking an experienced Registered Nurse to review medical information and claim files, applying evidence-based clinical judgment. The role emphasizes high accuracy, strong communication, and stakeholder collaboration. The candidate will assess complex cases, maintain up-to-date medical knowledge, and lead discussions with...

Sutherland Global is looking for a candidate in San Fernando, Bukidnon, Philippines to lead operations and drive organizational excellence. The ideal applicant will have 8-10 years of experience, preferably in US banking operations, and strong communication skills. Responsibilities include addressing customer service challenges, managing financial...

Sutherland Global is seeking an organized Operations Manager to lead a performance-driven team in our Philippines delivery center. You will coach, audit, and partner with senior managers to drive continuous improvement and ensure delivery of customer outcomes. The role focuses on people management across 100–150 staff, with responsibility for coaching...

Sutherland Global in the Philippines is seeking a Sr. Associate to monitor queues, identify risks to KPIs, and support staffing decisions in a fast-paced call center environment.You will track performance in real time and coordinate with floor supervisors for timely actions to improve service levels. The role emphasizes preparing end‑of‑day performance...

Sutherland in the Philippines is seeking an experienced Customer Success Manager to guide enterprise customers through adoption of our SaaS platform. You will lead strategic engagements, coordinate with Sales, Product and Support teams, and drive retention by addressing churn risks and feature gaps.The role requires clear English communication, experience...

Sutherland is seeking a customer service professional to deliver quality support to global clients. The role requires you to be onsite in Clark, Philippines, and to work the night shift. A high school diploma is required, and call center experience is welcome but not mandatory.Fluency in English and the ability to communicate clearly with diverse clients are...

Sutherland is seeking a Training Specialist to deliver and evaluate soft and technical training for client programs in the Philippines. The role involves creating and refining training materials, facilitating multi-week onboarding programs, and coaching trainees to meet performance metrics.The ideal candidate has at least 1 year of trainer experience, is...

Sutherland is seeking a reliable and attentive Facilities & Property Management Sr. Associate to join our corporate operations team in the Philippines. You will work with the Property Management Group to maintain facilities, coordinate maintenance, and support services for staff and client sites.The role requires knowledge of electrical and mechanical...

Sutherland Global in Pampanga, Philippines is seeking a Customer Experience Associate Manager to oversee the Customer Experience Team. Responsibilities include managing the team's activities, implementing continuous improvement frameworks, and enhancing performance through customer feedback analysis.The ideal candidate will have at least 2 years of...

Sutherland Philippines is hiring a Korean Bilingual Customer Service Associate for our Music Streaming Services account in Shaw. You will manage subscriptions, assist with account registration, and process cancellation requests to ensure a seamless music experience.You will provide bilingual support (English + Korean) across multiple channels and handle...

Sutherland Global is seeking detail-oriented specialists for Data Annotation roles in Taguig, Philippines. The position involves reviewing, labeling, and classifying datasets to support AI/ML models and various detection initiatives.Candidates should have at least 1 year of experience and be comfortable working in a 24x7 environment. Strong attention to...

Sutherland is seeking a Sourcing Manager in the Philippines to lead talent attraction for specialized positions and hard-to-fill programs. The role emphasizes strategic campaigns, data-driven reporting, and cross-team collaboration to deliver top-level hiring projects.You will spearhead online and offline sourcing initiatives, build candidate pipelines, and...

Sutherland Global in Mandaluyong, Philippines is seeking a Quality Assurance Specialist to conduct audits and evaluate customer interactions. The ideal candidate will possess 1-2 years of experience in quality assurance or technical support, showcasing strong analytical skills and proficiency in Microsoft Office applications.This role involves providing...

Sutherland is seeking an organized and goal-oriented Operations Manager to join our team in the Philippines. This role focuses on driving cluster performance, conducting coaching sessions, and coordinating team strategy to meet operational goals. You will act as a client advocate, ensuring timely delivery of coaching, RCAs, action plans, and attendance...

Customer Success Specialist | Cyber Security Solutions | Taguig Sutherland Philippines On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay Insurance Health & Wellness Health Care On-Site, Life Insurance, HMO Professional Development Professional Development Read More KEY RESPONSIBILITIES Encourage...

Sutherland is seeking an organized and goal-oriented Operations Manager for Banking and Financial Services in the Philippines. The role focuses on managing performance, coaching, and client advocacy to drive improvements and meet operational goals. The ideal candidate will have 3+ years in operations/management and 3–4 years in banking/financial services,...

Sutherland in the Philippines is seeking a trainer to design and deliver materials for onboarding and ongoing staff development. You will oversee nesting, coaching, and multi-week training programs, ensuring knowledge transfer and performance alignment across teams.The role emphasizes strong English communication, mastery of Microsoft Office, and...

Sutherland in the Philippines is seeking an experienced Registered Nurse to review medical information and claim files, applying evidence-based clinical judgment. The role emphasizes high accuracy, strong communication, and stakeholder collaboration.The candidate will assess complex cases, maintain up-to-date medical knowledge, and lead discussions with...

Sutherland is seeking a Marketing professional in the Philippines to develop and execute regional campaigns, localize content, and drive demand for accounts. You will collaborate with Sales, Channel teams, and partners to build pipelines and registrations across US/EMEA time zones.The role requires 5 years in marketing, strong English communication, and a...

Sutherland Global is seeking an organized Operations Manager to lead a performance-driven team in our Philippines delivery center. You will coach, audit, and partner with senior managers to drive continuous improvement and ensure delivery of customer outcomes.The role focuses on people management across 100–150 staff, with responsibility for coaching...