sutherland philippines

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market‑leading technology and business process...

Company DescriptionShape the Future of Learning at SutherlandAt Sutherland, we don't just deliver exceptional customer and business solutions, we create learning experiences that transform careers, empower teams, and drive business success. As a global leader in digital transformation and business process solutions, we are passionate about innovation,...

Sutherland Philippines is seeking a facilities operations professional to manage daily site functions, coordinate with vendors, and ensure the readiness of office equipment and workspace. The role requires a engineering degree with a professional license, strong analytical and communication skills, and the ability to work extended hours when needed. You will...

Sutherland Philippines is seeking an organized and goal-oriented Team Manager - Mortgage to lead a team of mortgage consultants and drive KPI performance in a fast-paced environment. You will coach and mentor staff, manage attrition and quality metrics, report trends to Ops Managers, and take ownership of key initiatives to uphold Sutherland's reputation for...

Short Summary Sr. Assoc-Quality Analyst with Sutherland. This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Sr. Assoc. Quality Analyst in this role get to: Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee...

Short Summary Insurance Operations Team Manager (Life & Disability) with Sutherland. Lead. Inspire. Transform. Are you an experienced insurance operations leader looking to take the next step in your career? Join Sutherland as a Team Manager – Life & Disability Insurance and play a pivotal role in driving operational excellence, coaching high-performing...

Sutherland in the Philippines is seeking a detail-oriented Lead – Customer Experience (Quality Analyst) to monitor and evaluate customer interactions across voice, chat, and email channels, ensuring compliance with standards and service excellence. The role focuses on driving continuous improvement, providing actionable feedback, and supporting training to...

Short Summary Sr. Assoc-Quality Analyst with Sutherland. This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Sr. Assoc. Quality Analyst in this role get to: Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee...

Short Summary Sr. Assoc-Quality Analyst with Sutherland. This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Sr. Assoc. Quality Analyst in this role get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee...

Sutherland in the Philippines is seeking an experienced nursing leader to establish and manage the clinical/bill review/insurance practice for insurance and healthcare clients. This role focuses on consultancy, client communication, and delivering data-driven strategies to improve outcomes. The position requires PH and US RN licensure, a bachelor's degree,...

Sutherland in the Philippines is seeking a Sourcing Manager to lead talent attraction for specialized roles and top-level programs. You will spearhead strategic campaigns online and offline to build a candidate funnel. You will create a database of candidate profiles, collaborate with recruitment operations and client vendors, and monitor hiring campaigns....

Sutherland Global in the Philippines is seeking a Trainer to create and facilitate training materials, equipping staff with essential skills and knowledge for ongoing growth. You will lead multi-week new hire training, nesting, floor training, and BQM sessions, while coaching learners and ensuring accurate reporting. This role emphasizes self-improvement,...

Sutherland Global in the Philippines is seeking a Trainer to create and facilitate training materials, equipping staff with essential skills and knowledge for ongoing growth.You will lead multi-week new hire training, nesting, floor training, and BQM sessions, while coaching learners and ensuring accurate reporting. This role emphasizes self-improvement,...

Sutherland in the Philippines is seeking a dedicated Trainer to create and facilitate training materials that equip staff with fundamental skills and knowledge, supporting onboarding and ongoing development.You will lead multi-week transmission and blended new hire training, supervise nesting and floor training, and coach learners to meet performance...

Sutherland in Davao, Philippines, is seeking a Customer Service Associate to handle inquiries about members' benefit coverage and claims, including enrollment and payment investigations.You will maintain positive relationships, enter data in the CRM, and work with inbound/outbound calls while contributing to a healthcare-focused BPO team. Paid training,...

Sutherland in the Philippines is seeking a Quality Analyst (Clinical Claims) to monitor, evaluate, and enhance the quality of clinical claim operations within the AO Clinical Claim Program. You will ensure reviews, documentation assessments, and interactions meet client requirements and regulatory standards, partnering with Operations, Training, and Clinical...

Sutherland in the Philippines is seeking a Content Lead to guide our content creation for process documentation and knowledge base development. You will shape the client voice, develop content strategies, coordinate projects, and ensure consistency across digital platforms. The role requires a seasoned professional with strong writing, editing, and CMS...

Sutherland Global is looking for a candidate in San Fernando, Bukidnon, Philippines to lead operations and drive organizational excellence. The ideal applicant will have 8-10 years of experience, preferably in US banking operations, and strong communication skills. Responsibilities include addressing customer service challenges, managing financial...

Sutherland is hiring an experienced Team Manager for Life & Disability Insurance in the Philippines. The role leads a high-performing team in a contact center, coaching staff, and ensuring top-quality customer experiences for a leading insurance program. You will build client relationships, analyze performance data, and drive process improvements while...

Sutherland in the Philippines is seeking a Senior Network Engineer to design, secure, and optimize enterprise networks across multiple sites. You will lead implementations, troubleshoot complex issues, and collaborate with security teams to harden infrastructure.The role covers BGP, SD-WAN, firewall administration, VPN, Cisco ISE, and high-availability...