sutherland global

Sutherland Global in the Philippines is seeking a Trainer to create and facilitate training materials, equipping staff with essential skills and knowledge for ongoing growth. You will lead multi-week new hire training, nesting, floor training, and BQM sessions, while coaching learners and ensuring accurate reporting. This role emphasizes self-improvement,...

Sutherland Global in the Philippines is seeking a Trainer to create and facilitate training materials, equipping staff with essential skills and knowledge for ongoing growth.You will lead multi-week new hire training, nesting, floor training, and BQM sessions, while coaching learners and ensuring accurate reporting. This role emphasizes self-improvement,...

Company DescriptionShape the Future of Learning at SutherlandAt Sutherland, we don't just deliver exceptional customer and business solutions, we create learning experiences that transform careers, empower teams, and drive business success. As a global leader in digital transformation and business process solutions, we are passionate about innovation,...

Sutherland is seeking a customer service professional to deliver quality support to global clients. The role requires you to be onsite in Clark, Philippines, and to work the night shift. A high school diploma is required, and call center experience is welcome but not mandatory.Fluency in English and the ability to communicate clearly with diverse clients are...

Sutherland in the Philippines is seeking a Sales Associate - Tech to support global clients via pre-sales demos and technical inquiries. The role involves documenting interactions in Salesforce and collaborating with sales, product, and marketing teams.The ideal candidate has 1 year customer service experience and 3-6 months sales experience in BPO, with...

Sutherland is seeking a Team Manager in Mabalacat, Philippines, who will lead and develop a team of customer service professionals for a global travel account. You will be responsible for driving team performance, coaching talent, and delivering business results through data analysis.The ideal candidate will have 2–4 years of experience in a Team Leader or...

MASSIVE HIRING | Customer Service Associate | Global Hotels & Resorts | LegazpiSutherland PhilippinesOn-site - Albay No Exp Required High/Senior High School Full-timeJob DescriptionWhat’s the day-to-day vibe like in this role?As a Customer Service Associate for our Global Hotels and Resorts Program in Legazpi, you'll manage reservations, cancellations, and...

Sutherland is seeking talented Software Developers/Programmers to join our growing technology teams. This pipeline opportunity supports global clients and enterprise operations, offering opportunities to design, develop, test, and enhance applications.You will collaborate with cross-functional teams, implement modern development practices, and contribute to...

Sutherland Global is seeking a dynamic Team Manager to lead a high-performing B2B sales organization supporting a global cybersecurity client. You will coach sales professionals, drive pipeline growth, and use data to deliver measurable revenue success.Ideal candidates will have enterprise sales experience, a passion for developing teams, and a track record...

Do you want to be a part of one of the largest, independent process transformation companies in the world? as a Sales Associate - Tech here in Sutherland.Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing...

Sutherland is seeking an Insurance Team Manager (Life & Disability) to lead a team delivering Life and Disability insurance programs in Manila. You will drive performance, ensure service excellence, and foster continuous improvement while managing client expectations. In this role, you will collaborate with global clients, promote compliance, develop staff,...

Sutherland Global is looking for a candidate in San Fernando, Bukidnon, Philippines to lead operations and drive organizational excellence. The ideal applicant will have 8-10 years of experience, preferably in US banking operations, and strong communication skills. Responsibilities include addressing customer service challenges, managing financial...

Sutherland is seeking a seasoned B2B Enterprise Sales Manager to lead a high-performing team focused on cybersecurity and enterprise technology solutions. The role entails coaching, pipeline growth, and strategic alignment with client objectives. You will drive revenue, manage complex enterprise opportunities, and collaborate with global stakeholders to...

Sutherland is seeking a Learning Technology Developer who blends instructional design with software development to deliver AI-powered learning solutions. You will craft engaging e-learning, simulations, and AI-enabled features, collaborating with SMEs, designers, and developers to translate performance gaps into scalable learning tools. The role requires...

Sutherland is hiring an experienced Team Manager for Life & Disability Insurance in the Philippines. The role leads a high-performing team in a contact center, coaching staff, and ensuring top-quality customer experiences for a leading insurance program. You will build client relationships, analyze performance data, and drive process improvements while...

Sutherland Global in the Philippines is seeking a Sr. Associate to monitor queues, identify risks to KPIs, and support staffing decisions in a fast-paced call center environment.You will track performance in real time and coordinate with floor supervisors for timely actions to improve service levels. The role emphasizes preparing end‑of‑day performance...

Sutherland Global is seeking a Senior Team Manager to lead a Mortgage Communication Desk, delivering timely, accurate, and professional support throughout the loan lifecycle. This role serves as the operational lead for communication-related activities, ensuring exceptional customer experience, strong stakeholder engagement, and consistent achievement of...

Sutherland Global in Taguig, Philippines, invites a seasoned Content Lead to steer process documentation and knowledge base development. You will shape content strategy, lead projects, and ensure consistency across digital platforms, working with stakeholders and KM teams.You will manage SOPs, FAQs, and job aids, collaborate with cross-functional teams, and...

Sutherland Global in Pampanga is looking for a Lead RTA to monitor real-time queues and ensure KPIs are met. The ideal candidate will have at least 2 years of RTA experience and strong MS-Excel skills.This role requires good communication abilities and proficiency in WFM tools. Flexibility to work various shifts in a call center environment is essential....

Sutherland, a leading global business and digital transformation company, invites you to join its Customer Success team in the Philippines. As a Customer Success Manager, you’ll help enterprise clients maximize the value of our SaaS platform, driving adoption, retention and growth right from Manila.You’ll partner with customers to onboard, align on...