sutherland global

Sutherland Global in the Philippines is seeking a Trainer to create and facilitate training materials, equipping staff with essential skills and knowledge for ongoing growth.You will lead multi-week new hire training, nesting, floor training, and BQM sessions, while coaching learners and ensuring accurate reporting. This role emphasizes self-improvement,...

Sutherland Global in the Philippines is seeking a Trainer to create and facilitate training materials, equipping staff with essential skills and knowledge for ongoing growth. You will lead multi-week new hire training, nesting, floor training, and BQM sessions, while coaching learners and ensuring accurate reporting. This role emphasizes self-improvement,...

Sutherland is seeking a Team Manager in Mabalacat, Philippines, who will lead and develop a team of customer service professionals for a global travel account. You will be responsible for driving team performance, coaching talent, and delivering business results through data analysis. The ideal candidate will have 2–4 years of experience in a Team Leader...

Sutherland in the Philippines is seeking a Sales Associate - Tech to support global clients via pre-sales demos and technical inquiries. The role involves documenting interactions in Salesforce and collaborating with sales, product, and marketing teams. The ideal candidate has 1 year customer service experience and 3-6 months sales experience in BPO, with...

Sutherland is seeking a customer service professional to deliver quality support to global clients. The role requires you to be onsite in Clark, Philippines, and to work the night shift. A high school diploma is required, and call center experience is welcome but not mandatory.Fluency in English and the ability to communicate clearly with diverse clients are...

Sutherland in the Philippines is seeking an individual with excellent English to support a leading global account in a fast-paced BPO environment. You will manage air travel reservations, use Sabre, and coordinate with guests and travel partners to resolve changes and issues.Responsibilities include researching options, quoting prices, processing exchanges...

MASSIVE HIRING | Customer Service Associate | Global Hotels & Resorts | LegazpiSutherland PhilippinesOn-site - Albay No Exp Required High/Senior High School Full-timeJob DescriptionWhat’s the day-to-day vibe like in this role?As a Customer Service Associate for our Global Hotels and Resorts Program in Legazpi, you'll manage reservations, cancellations, and...

Sutherland Global is seeking a dynamic Team Manager to lead a high-performing B2B sales organization supporting a global cybersecurity client. You will coach sales professionals, drive pipeline growth, and use data to deliver measurable revenue success.Ideal candidates will have enterprise sales experience, a passion for developing teams, and a track record...

Do you want to be a part of one of the largest, independent process transformation companies in the world? as a Sales Associate - Tech here in Sutherland. Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries,...

Sutherland is seeking a dynamic Team Manager to lead a high-performing B2B sales organization supporting a global cybersecurity client. This role focuses on coaching, pipeline growth, and data-driven decision making to deliver client success.You will oversee revenue performance, forecasting, and stakeholder collaboration while building a culture of...

Company Description Sutherland is an AI-driven business transformation partner that helps global enterprises, including several Fortune 500 clients, design, run, and automate operations at scale. The company integrates artificial intelligence, automation, cloud computing, product engineering, and advanced analytics to drive measurable business outcomes....

Sutherland Global in the Philippines is seeking a Team Manager to lead a healthcare operations team, ensuring service delivery, quality, productivity, compliance, and customer experience objectives.The role focuses on coaching, performance management, and employee engagement to drive results, with a strong emphasis on data-driven improvements and stakeholder...

Sutherland, a global technology leader, is seeking a Pre-Sales Technical Consultant to support Sales Specialists and cybersecurity product teams. This role blends customer service, technical know-how, and solution selling for international clients.You will demonstrate products, run installations and config guidance, document activities in Salesforce, and...

Sutherland is seeking a Technical Content Writer to transform complex processes and technical concepts into clear, engaging content for diverse audiences. You will collaborate with SMEs, operations teams, and clients to ensure knowledge is accurate, accessible, and aligned with editorial standards. You will design instructional content, manage multiple...

Sutherland is seeking an Insurance Team Manager (Life & Disability) to lead a team delivering Life and Disability insurance programs in Manila. You will drive performance, ensure service excellence, and foster continuous improvement while managing client expectations.In this role, you will collaborate with global clients, promote compliance, develop staff,...

Sutherland Global is looking for a candidate in San Fernando, Bukidnon, Philippines to lead operations and drive organizational excellence. The ideal applicant will have 8-10 years of experience, preferably in US banking operations, and strong communication skills. Responsibilities include addressing customer service challenges, managing financial...

Sutherland Global in the Philippines is seeking a leadership-oriented Customer Experience Analyst to drive CX observations and quality initiatives within a busy call center. You will deliver team-level analyses, champion CX improvements, and help identify defects and root causes to enhance customer satisfaction. This role requires 1–2 years QA experience,...

Sutherland Global is seeking a licensed US Registered Nurse (USRN) for a dual role as Clinical Claims Associate and Subject Matter Expert in the AO Clinical Claims Program. You will guide clinical claims reviews, ensure compliance, and coach production teams while balancing a personal caseload. The ideal candidate brings strong clinical claims experience,...

Sutherland Global in the Philippines is seeking a Sr. Associate to monitor queues, identify risks to KPIs, and support staffing decisions in a fast-paced call center environment.You will track performance in real time and coordinate with floor supervisors for timely actions to improve service levels. The role emphasizes preparing end‑of‑day performance...

Sutherland Global in Taguig, Philippines, invites a seasoned Content Lead to steer process documentation and knowledge base development. You will shape content strategy, lead projects, and ensure consistency across digital platforms, working with stakeholders and KM teams.You will manage SOPs, FAQs, and job aids, collaborate with cross-functional teams, and...