sutherland

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market‑leading technology and business process excellence. ...

Sutherland Philippines is seeking a facilities operations professional to manage daily site functions, coordinate with vendors, and ensure the readiness of office equipment and workspace. The role requires a engineering degree with a professional license, strong analytical and communication skills, and the ability to work extended hours when needed. You will...

Sutherland is looking for a dedicated Trainer to join their team in Tarlac City. In this position, you will deliver both soft and technical skills training to ensure staff are equipped with essential knowledge and skills. Key responsibilities include creating training materials, coaching new hires, and facilitating training sessions. Candidates should...

Short Summary Sr. Assoc-Quality Analyst with Sutherland. This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Sr. Assoc. Quality Analyst in this role get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

Short Summary Sr. Assoc-Quality Analyst with Sutherland. This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Sr. Assoc. Quality Analyst in this role get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee...

Do you want to be a part of one of the largest, independent process transformation companies in the world? as a Sales Associate - Tech here in Sutherland. Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries,...

Short Summary Operations Manager | Banking and Financial Services with Sutherland. Responsibilities: 1. Managing Cluster/Community Performance Complete weekly coaching sessions and call audits. Complete weekly huddles and come up with Team strategy to achieve operational goals. Partner with Operations Manager on Continuous Improvement activities, training...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.At Sutherland, we help some of the world's most recognized brands transform customer experiences through innovative digital solutions, advanced technologies, and operational excellence.With a strong focus on AI-powered transformation, automation, and...

About Sutherland AtSutherland , we're driving digital transformation for some of the world's most recognized brands through the power of people, technology, AI, and operational excellence. With decades of experience in customer experience, business process services, analytics, automation, and cloud solutions, we help organizations achieve measurable business...

Insurance Operations Team Manager (Life & Disability) Full-time Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. At Sutherland , we help some of the world's most recognized brands transform customer experiences through innovative digital solutions, advanced technologies, and operational excellence. With a strong focus on...

Sutherland Global in the Philippines is seeking a Team Manager to lead a healthcare operations team, ensuring service delivery, quality, productivity, compliance, and customer experience objectives. The role focuses on coaching, performance management, and employee engagement to drive results, with a strong emphasis on data-driven improvements and...

Sutherland is seeking a Lead - Customer Experience (Quality Analyst) in the Philippines to monitor and evaluate travel customer interactions across voice, chat, and email. The role emphasizes quality standards, coaching, and continuous improvement in collaboration with Training and Operations teams. You will update quality forms and scorecards, analyze...

Sutherland is seeking a Team Manager to lead a streaming campaign's Customer Support Consultants and drive operational excellence. You will focus on KPIs, employee engagement, and delivering an outstanding customer experience in a fast-paced digital environment. The successful candidate will excel in coaching, performance management, and continuous...

Sutherland in the Philippines is seeking a dedicated Trainer to create and facilitate training materials that equip staff with fundamental skills and knowledge, supporting onboarding and ongoing development. You will lead multi-week transmission and blended new hire training, supervise nesting and floor training, and coach learners to meet performance...

Sutherland is seeking a high-energy Sales Development Representative to support Tenable, a global cybersecurity leader. You will identify, qualify, and nurture opportunities while building relationships with business decision-makers across target accounts. You will collaborate with Account Executives, handle inbound and outbound prospecting, and drive...

Sutherland is seeking a seasoned Content Lead to guide process documentation and knowledge-base development. You will shape content strategy, coordinate projects, and ensure consistency across digital platforms. You will lead client engagements, advise on KM improvements, and coordinate with cross-functional teams to deliver high-quality solutions that meet...

Sutherland is seeking an Operations Manager in the Philippines to oversee banking/financial services operations. You will drive performance, supervise a large team, and partner on continuous improvement initiatives to meet objectives. Responsibilities include coaching, team strategy, client advocacy, and data-driven improvements. Strong leadership and...

Sutherland is hiring a Collections Team Leader in the Philippines to drive team performance and ensure alignment with client KPIs. You will bridge agents and management, coaching individuals and the group while maintaining compliance and effective scheduling. The role requires at least two years of leadership experience in collections, a proactive mindset,...