sutherland

🎯 Who are we looking for? The Sourcing Lead is responsible for sourcing and hiring candidates with highly technical and specialized positions for the company. They focus on specialized campaigns that work to create a candidate funnel for positions that are hard to fill. The role is for an associate manager level, managing hiring projects, sourcing and...

Who are we looking for? The Sourcing Lead is responsible for sourcing and hiring candidates with highly technical and specialized positions for the company. They focus on specialized campaigns that work to create a candidate funnel for positions that are hard to fill. The role is for an associate manager level, managing hiring projects, sourcing and...

Sutherland Global in Pampanga is looking for a dedicated Trainer to develop and facilitate training programs that enhance customer service skills among new hires. Ideal candidates are goal-oriented, possess a B2 level of English, and have experience in a similar training capacity.This position requires a proactive individual who can build rapport, analyze...

Sutherland Global is seeking a motivated Sales Manager in Mandaluyong to lead daily sales operations. The successful candidate will drive team performance, coach team members, and implement innovative sales strategies aligned with company goals.Applicants should possess a Bachelor's degree and at least 3-5 years of experience in a similar role. Strong...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

Sutherland is looking for a dedicated Trainer to join their team in Tarlac City. In this position, you will deliver both soft and technical skills training to ensure staff are equipped with essential knowledge and skills.Key responsibilities include creating training materials, coaching new hires, and facilitating training sessions. Candidates should possess...

Sutherland is seeking a dynamic Team Manager to lead a high-performing B2B sales organization supporting a global cybersecurity client. This role focuses on coaching, pipeline growth, and data-driven decision making to deliver client success.You will oversee revenue performance, forecasting, and stakeholder collaboration while building a culture of...

Sutherland in the Philippines is seeking an experienced Registered Nurse to review medical information and claim files, applying evidence-based clinical judgment. The role emphasizes high accuracy, strong communication, and stakeholder collaboration. The candidate will assess complex cases, maintain up-to-date medical knowledge, and lead discussions with...

Sutherland Global is seeking an Sr. Associate - Network Administration to join a driven IT team in maintaining Cisco network devices, performing IOS upgrades, and troubleshooting to meet SLA commitments.The role requires experience with BGP, VLAN technologies, and high availability features like HSRP, with a willingness to work day and night shifts in a...

Sutherland is seeking an organized and goal-oriented Team Manager to drive performance, manage a 18–20 member team, and maintain strong client relationships in a tech/telco environment. You’ll lead training, scheduling, and quality initiatives to support customer success. The role emphasizes data-driven decision making, effective communication, and...

Sutherland Global is seeking a dynamic Team Manager to lead a high-performing B2B sales organization supporting a global cybersecurity client. You will coach sales professionals, drive pipeline growth, and use data to deliver measurable revenue success.Ideal candidates will have enterprise sales experience, a passion for developing teams, and a track record...

Sutherland is seeking an Insurance Team Manager (Life & Disability) to lead a team delivering Life and Disability insurance programs in Manila. You will drive performance, ensure service excellence, and foster continuous improvement while managing client expectations.In this role, you will collaborate with global clients, promote compliance, develop staff,...

Company DescriptionSutherland is Great Place to Work Certified. Refer your friends today!Job DescriptionDeliver quality customer service to our global clients Qualifications- At least high school graduate- With or without call center experience- Able to communicate in English- Willing to work onsite in Clark on night shiftAdditional InformationFor...

Sutherland Global is looking for a candidate in San Fernando, Bukidnon, Philippines to lead operations and drive organizational excellence. The ideal applicant will have 8-10 years of experience, preferably in US banking operations, and strong communication skills. Responsibilities include addressing customer service challenges, managing financial...

Sutherland Global in Mandaluyong is looking for a Workforce Management professional to enhance operational efficiency through forecasting and scheduling. The ideal candidate has 2-4 years of experience in a BPO or contact center, alongside strong analytical and communication skills.Familiarity with workforce management tools and metrics is preferred. This...

Sutherland in Clark, Pampanga, is seeking a Collections Team Leader who will drive performance, align with client KPIs, and foster a collaborative working environment. You will oversee KPI adherence, manage scorecards, schedule resources, coach agents, and develop improvement plans while ensuring policy compliance and timely coaching sessions. Join a...

Sutherland Global is seeking an organized Operations Manager to lead a performance-driven team in our Philippines delivery center. You will coach, audit, and partner with senior managers to drive continuous improvement and ensure delivery of customer outcomes. The role focuses on people management across 100–150 staff, with responsibility for coaching...

Sutherland Global in the Philippines is seeking a Sr. Associate to monitor queues, identify risks to KPIs, and support staffing decisions in a fast-paced call center environment.You will track performance in real time and coordinate with floor supervisors for timely actions to improve service levels. The role emphasizes preparing end‑of‑day performance...

Sutherland Digital Outcomes in Manila seeks a Senior Team Leader to guide multiple Content Protection Operations teams, ensuring accurate, timely, and compliant processing of copyright-related claims. This role aligns SLAs, AHT, quality, CF, QD, and TAT targets with cross-functional stakeholders.You will lead people, manage workforce capacity, drive...