stefanini jobs in Pasig

Stefanini North America and APAC is seeking a Customer Service Specialist in Pasay, Philippines to manage inquiries via telephone, email, or written correspondence. You will process bookings, prepare quotes, and resolve issues by coordinating with the appropriate staff.Your role includes documenting contacts with customers and internal teams and guiding...

Stefanini Philippines, Inc. is seeking an IT Helpdesk/Technical Support specialist in Pasay. You will handle calls for PC hardware, software, and networking issues, providing basic troubleshooting and user assistance in English, with German as a plus.Candidates should have IT-related education and be willing to work varied shifts, including potential remote...

DetailsHandle and customer service inquiries and problems via telephone, email or written correspondence.Answer inquiries, process bookings or requirements, quotes and resolve issues based on phone calls/email from customers, etc.Triage resulting rework to appropriate staff.Documents and track contacts with customers, dealers, internal department, operations...

Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.Required skill(s):Basic hardware knowledgeBasic software knowledgeBasic networkingAverage written and spoken communication skills in one or more languages including but not limited to English and...