ssg jobs in Pasig

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

Support Services Group (SSG) is seeking a Talent Acquisition Assistant in the Philippines to support recruitment operations and stakeholder relationships. The role focuses on proactive sourcing, administrative task handling, and alignment with our ELITE values and culture. Responsibilities include engaging stakeholders, maintaining recruitment files, and...

SSG capacity planner for Workforce Management supports forecasting, scheduling, and staffing across 24x7 operations. This on-site role in Metro Manila focuses on optimizing headcount and service levels while collaborating with stakeholders. Ideal candidates bring 2-5+ years in WFM/analytics, BPO experience, and strong Excel skills; familiarity with NICE IEX,...

SSG is seeking a Reports Analyst in Metro Manila to collect, analyze, and present business data for informed decision-making. The role covers regular and ad hoc reporting, data validation, and dashboard development to support management and stakeholders. Responsibilities include KPI monitoring, data accuracy checks, and collaboration across departments to...

SSG in Pasig, Philippines, is seeking a Service Desk Specialist to provide first-line IT support. You will handle end-user requests via phone, email, or ticketing system, diagnose issues, and ensure timely resolution. The ideal candidate has a bachelor's in IT and at least 18 months in a service desk role, strong problem-solving, and excellent communication....

Support Services Group (SSG) seeks a VP, Workforce Management Transformation to drive global WFM modernization and continuous improvement across APAC, North America, and LATAM. This executive role partners with Operations, Finance, HR, and Technology to transform forecasting, staffing, and analytics for scalable, data-driven decisions. The role leads...

SSG is seeking a Learning & Development Specialist to collaborate with SMEs and the Training team, building innovative, engaging, and interactive content for APAC client programs, including eLearning, virtual classes, and instructor-led courses. This role also handles LMS administration for APAC members. You will apply sound instructional design principles,...

SSG is seeking a WFM Forecasting Analyst in the Philippines to analyze historical contact volume, handle times, and trends to generate precise short-term and long-term forecasts across voice, chat, email and messaging channels for operations. You will build forecasting models for volume, AHT and workload, work with schedulers and ops leaders on capacity...

SSG is seeking a seasoned .NET Backend Developer to design, build, and maintain scalable server-side applications using C# and ASP.NET Core. You will develop RESTful APIs, implement data access with EF Core, and contribute to secure, robust microservices within a modern architecture. You will also maintain CI/CD pipelines via Azure DevOps, apply SOLID...

Support Services Group (SSG) in the Philippines seeks a strategic VP, Workforce Management Transformation to drive global modernization across APAC, North America, and LATAM. You will partner with senior leaders to shape the WFM operating model, forecast demand, optimize capacity, and accelerate data-driven decision making through AI and automation. This is...

Training Coordinator Manager (Remote) | Singapore Training Org Location: Work From Home (PH) | Mon-Fri 9am-6pm SGT We are hiring a Manager to lead our Training Operations team remotely. You will: Lead 1-3 Training Coordinators, daily huddles, QC & training Own end-to-end class ops: confirmation, TMS, venue, trainer, attendance, WhatsApp, email Ensure...

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

Support Services Group (SSG) seeks a Vice President, Workforce Management Transformation to lead global WFM modernization across APAC, North America and LATAM. You will shape strategy, governance and technology roadmaps, partnering with senior leaders to drive data‑driven decisions, optimized scheduling, and scalable WFM capabilities across regions. This...

Role Summary This position is responsible for working closely with Subject Matter Experts (SMEs) and the Training team to apply and develop learning strategies to build innovative, engaging, and interactive content for our Client Programs. Course deliverables include eLearning, virtual class content, and instructor-led courses produced using sound...

About the Role We are looking for a Full-Stack Developer who can build scalable, high-performance web applications. You will work across the entire stack—frontend, backend, databases, APIs, and deployment—while collaborating closely with product, design, and QA teams. Responsibilities Develop and maintain end-to-end web applications (frontend +...

About The RoleWe are looking for a About The RoleWe are looking for a Full-Stack Developer who can build scalable, high-performance web applications. You will work across the entire stack—frontend, backend, databases, APIs, and deployment—while collaborating closely with product, design, and QA teams.ResponsibilitiesDevelop and maintain end-to-end web...

ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing system Provide first-level support for all IT - hardware, software, applications and network issues. Diagnose and troubleshoot a variety of hardware and software issues Escalate unresolved issues to appropriate teams or...

Software Developer Remote 1 gün 15 saat 20 dakika önce yayınlandı. Jobicy - Company Overview LevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office...

# Software DeveloperLevelUpSalary not statedFull-timeremote· seniorPhilippinesnext.jsjavascriptazurereacttypescriptgraphqlpythonListed via Jobicy · posted 31 Oct 2026. The application happens there, not on DevConnect.Apply on Jobicy## DescriptionCompany OverviewLevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors,...