spanish quality analyst

On-site - Taguig 3-5 Yrs Exp Bachelor Full-time Job Description Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology or related field. Experience Level: 3-5 years of experience as Quality Analyst Skills and Competencies: Proficiency in both English and Spanish; strong analytical and problem-solving...

Quess Philippines Corporation is looking for a Quality Analyst with 3-5 years of experience in Taguig. Candidates should possess a Bachelor's degree in Computer Science or related fields, with proficiency in both English and Spanish. The ideal candidate will have strong analytical and problem-solving skills, familiarity with automated testing tools, and be...

Job Purpose The Quality Assurance Analyst will be collaborating and supporting a cross-functional team. This role will focus on creating detailed, comprehensive and well-structured test plans and test cases. The work will involve reviewing and analyzing system specifications, conducting testing, both manual and automated, before product launches to...

We are looking for a detail-oriented and analytical Quality Analyst with strong experience in banking collections operations and quality assurance within a call center or shared services environment. The successful candidate will be responsible for monitoring customer interactions, evaluating compliance with quality standards and banking collections...

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

Discover your 100% YOU with MicroSourcing!Position: Quality AnalystLocation: Eastwood Libis, Quezon CityWork Setup & Shift: Onsite | Night shiftWhy join MicroSourcing?You’ll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Job Title: Quality Analyst Experience: 2–4 years overall, with 1–2 years of experience in quality monitoring and feedback within a call center sales domain We are seeking a highly skilled Quality Analyst to join our team and support our call center sales operations. The ideal candidate has a strong background in quality monitoring, agent coaching, and...

Cagayan de Oro City, Philippines | Posted on 04/04/2024Shift Schedule 8AM to 5PM Eastern Time (Wed-Thur Off)Country PhilippinesJob DescriptionConduct thorough quality assurance assessments of processes and transactions to ensure accuracy, compliance, and adherence to company policies and industry regulations.Develop and implement quality assurance...

Company Description:Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

We are looking for a detail-oriented and analytical Quality Analyst with strong experience in banking collections operations and quality assurance within a call center or shared services environment. The successful candidate will be responsible for monitoring customer interactions, evaluating compliance with quality standards and banking collections...

Quality Assurance & Performance MonitoringAudit a daily sample of billers' case transcripts.Document audit results in a standardized tracker and ensureCompleteness and consistency of findings.Identify patterns and recurring errors from audit results and elevate major discrepancies or compliance risks to Team Leads or Ops Managers.Collaborate with TLs and...

Company Description Knack RCM empowers healthcare delivery organizations with specialty-intelligent revenue cycle orchestration that streamlines financial workflows and reduces administrative friction. By combining deep domain expertise, human intelligence, and modern technology, Knack RCM helps providers accelerate cash flow so care teams can focus on...

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to...

Description / RequirementsJob title: Quality AnalystAccount: Travel SalesWork set up: 100% Onsite at Cebu CityWork shift: Night ShiftSalary: Up to 34K but open salary negotiationStart date: ASAPResponsible for monitoring and evaluating sales calls and transactions to ensure compliance with quality standards, sales processes, and regulatory guidelines....

Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the monthly sampling numbers as per the defined targetComplete the feedback targets as specified in the QSDContribute brainwave ideas to improve the...

Bachelor’s degreeMinimum of 2 years experience in a Quality Analyst or similar quality roleExperience handling blended campaigns (Voice, Chat, Email)Knowledge or idea in doing Root Cause AnalysisGood understanding of quality tools and systemsAbility to create, analyze, and publish reports on key customer metricsStrong analytical skillsGood to excellent...

What you’ll be doing Developing and implementing quality assurance processes and procedures to monitor and evaluate the quality of our products and services Conducting regular inspections, audits, and testing to identify and address any quality issues or non-conformances Analysing data and generating reports to track quality metrics and drive continuous...

Join to apply for the Quality Analyst role at Metro Container Corporation What you’ll be doing Developing and implementing quality assurance processes and procedures to monitor and evaluate the quality of our products and services Conducting regular inspections, audits, and testing to identify and address any quality issues or non-conformances Analyzing...

We're Hiring: Quality Analyst! Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls and potential emails or chat responses (as needs rise within the company) to assess associates’ demeanor, technical...

We're Hiring: Quality Analyst! Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls and potential emails or chat responses (as needs rise within the company) to assess associates’ demeanor, technical...