shared services connected ltd jobs in Pasig

General Manager (SaaS/Shared Services/BPO/Tech) Manila Recruitment Negotiable Hybrid - Pasig >10 Yrs Exp Bachelor Full-time Job Description Role Overview: The General Manager (GM) - Manila is the senior-most leader for the Manila site, responsible for positioning the location as a high-performing, strategic hub that delivers measurable business impact,...

Position SummaryWorking from home as part of our customer service team, you will provide friendly, professional voice-based support to customers across phone channels. The role focuses on delivering first-contact resolution, managing enquiries and complaints, client retention initiatives. This position requires excellent verbal communication, empathy, and...

OverviewWe are building a next-generation banking experience where AI-driven automation and human expertise work together seamlessly. As a Contact Center Platform Engineer, you will design and scale our customer engagement platform on Amazon Connect, starting with asynchronous messaging and expanding to voice, email, and future channels.You will work closely...

Service Desk Officer Full Time Consultant Job Summary Reporting to the Manager of Service Management Operations, the Service Officer is responsible for proactively managing relationships with assigned clients, and providing the highest level of customer satisfaction of all aspects of service delivery. Outsourced.ph is a leading ISO certified Philippines...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient...

Job Description The Resident Services Specialist is a customer service hero, a jack of all trades and knows how to ask the right questions to get the job done well. Not only are they responsible for all resident related administration, phone interactions and special projects, but they are the front lines of communication. In this role you partner the...

Job Description The Opportunity Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services - solving real client challenges through connected collaboration. We'll help you grow...

Position Title: Service Desk Engineer (Level 1) Work Set-up: Remote Salary: 25 to 30K Schedule: 3:00 PM to 12:00 AM, Monday to Friday, PH time (1-hour unpaid break) Holidays: Philippines About the Role Boomering is partnering with a leading managed services business to hire a Service Desk Engineer (Level 1) for its Philippines-based late shift. You...

About the roleStaffSmart Outsourcing is seeking a Customer Service Representative - Easy Account (Retail) to join our dynamic virtual team. This is a full-time position based in Bridgetowne, Pasig City, operating as a virtual process. In this role, you will be the backbone of our customer support operation, primarily handling non-voice interactions through...

Customer Service Representative (WFH & Hybrid Options) Job Description Employee Recognition and Rewards Equity Incentive Plan, Performance Bonus, Incentives Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays Insurance Health & Wellness HMO Professional Development Employee Assistance Program, Job Training Work-Life...

The RoleThe L2 Service Desk Engineer is accountable for resolving complex incidents that exceed L1 scope and for restoring service where deeper technical analysis is required. The role exists to diagnose root causes, apply advanced troubleshooting, and stabilise client environments while maintaining clear communication and accurate technical records.The...

The Role The L1 Service Desk Engineer is accountable for resolving client incidents and requests at first contact wherever possible and for leaving every interaction in a better state than it was found. This includes restoring service, providing clear communication, capturing accurate records, and using or improving knowledge so issues are easier to...

SUMMARY The Service Desk Engineer L2 is responsible for providing advanced remote technical support and delivering high-quality IT solutions to clients while maintaining exceptional customer satisfaction. This role serves as a senior escalation resource within the Service Desk team, troubleshooting complex issues, mentoring junior engineers, and proactively...

We’re looking for an experienced Residential Support Team Leader to lead a team responsible for delivering high-quality technical and customer support to residential customers.You’ll combine people leadership, technical troubleshooting and operational management, helping your team resolve complex broadband, Wi-Fi, connectivity, provisioning, billing...

The Service Desk / Desktop Support Analyst provides 24x7 IT support for both onsite and remote users, acting as the first point of contact for incidents and service requests. The role combines Service Desk operations and onsite Desktop Support, supporting both office-based and work-from-home employees in a fast-paced BPO operational environment. Key...

Customer Service Representative - Easy Account (Retail) StaffSmart Outsourcing is seeking a Customer Service Representative - Easy Account (Retail) to join our dynamic virtual team. This is a full-time position based in Bridgetowne, Pasig City, operating as a virtual process. In this role, you will be the backbone of our customer support operation, primarily...

Home > Jobs > E-commerce Customer Service (with Shopify/Gorgias experience) Back to all vacancies E-commerce Customer Service (with Shopify/Gorgias experience) Full Time Employee Job Summary We are looking for an E-commerce Customer Service to join our team. Job Description About Us: Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing...

Hammerjack Pty Ltd in the Philippines seeks an Accountant II to manage general ledger accounting, ensuring compliance with US GAAP and SOX controls. The role requires 3+ years of progressive GL experience in a shared services or multinational environment, with ERP experience in SAP/Oracle and OneStream preferred. The ideal candidate will drive process...

Regal-Beloit Asia, Pte., Ltd., ROHQ seeks an experienced Human Resources Business Partner to support our Manila Shared Services organization. You will advise leaders, drive people strategies, and foster engagement, performance, and organizational growth while ensuring compliance with Philippine labor laws. You will partner with leaders on workforce planning,...

We are currently seeking a highly motivated and committed full-time Customer Service Representative to help transform the lives of families. While customer service experience is beneficial, we also offer training to ensure all our team members gain a mastery of their role. How will you contribute? As an integral part of our team, you will be the frontline...