servicedesk

About the Role We are looking for a customer-focused, Spanish-speaking IT ServiceDesk Specialist (Spanish) to join our growing IT Services team. This role serves as the first point of contact for technical support, delivering exceptional service to our global end-users across phone and email channels. You will work closely with international teams, using...

About the roleOur client, a leading global organization, is looking for a Technology Operations Senior Manager to lead technology operations, infrastructure services, and global support initiatives. This role will oversee technology operations teams, drive service reliability and operational excellence, and lead modernization initiatives involving AI,...

About the role We are looking for a skilled IT Service Desk / Help Desk Support professional to join our team. This role involves close collaboration with clients and internal team members to resolve support tickets and provide technical troubleshooting assistance to customers and international end-users. Key responsibilities Troubleshoot and resolve...

**Be an iOPEXian today!** **No experience required:** - **IT Helpdesk Specialist** (US Voice/Non-voice Blended Account) - **IT Service Desk Specialist** (US Voice/Non-voice Blended Account) **What are we looking for?** - At least a Senior High School or High school old curriculum graduates - **Should be willing to work onsite on a pre-dominantly...

NCR Voyix in the Philippines is seeking a Level 2 Servicedesk Specialist to provide advanced technical support for retail applications, operating systems, hardware, and integrated services across the APAC region. You will troubleshoot complex issues escalated from Level 1, perform root cause analysis, document investigations, and collaborate with Engineering...

Nidec Motor Philippines Corporation is seeking a Spanish-speaking IT ServiceDesk Specialist I to join our IT Services team. You will be the first point of contact for end-users across phone and email, troubleshooting in English and Spanish, managing tickets, and ensuring smooth daily IT operations.You will support Windows/Office 365/AD, use ServiceNow and...

Cognizant is seeking a servicedesk professional to join our busy Manila team. The role requires at least 1 year in service/help desk and strong communication skills. You will work onsite in Bridgetowne, Quezon City and support our users across diverse accounts.We offer a collaborative environment with opportunities for growth and development in a global...

DescriptionProvide first-line support for IT-related issues, resolving them in a timely manner.Manage service requests, incidents, and problems to ensure user satisfaction.Maintain documentation for all service desk activities and ensure accurate reporting.Assist in the training of users on various software and hardware configurations.Collaborate with other...

Position Accountability Statement It is to lead the incident management process in providing resolution and restoring our company's provided IT operations swiftly. Also, to log and to categorize recurring incidents to improve incident management protocols. Broad Responsibility Highlights • Overseeing the incident management process and team members...

**We’re Hiring: Service Delivery Manager & Technical Team Lead** **Work Setup:** Onsite - Ilo-ilo **Schedule:** Night Shift | 8:00 AM – 5:00 PM EST **Employment Type:** Full-Time **Be One of Our Pioneers!** IT By Design is expanding, and we're excited to announce that we are opening a **second office location**! As we grow, we are looking for...

BPM India Advisory Service Private Limited - Formerly known as “Burr Pilger Mayer India Private Limited”. (BPM India) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 different office locations, BPM serves emerging and mid-cap...

About the Role:The IT Support Analyst I provides first‑level technical support by managing the ticket queue, resolving user issues, and configuring new or replacement equipment. This role supports IT asset lifecycle activities, performs imaging and data recovery tasks, and assists with IT audits and efficiency improvements. The position works closely...

OverviewOn-site - Makati • 3-5 Yrs Exp • Bachelor • Full-timeJob DescriptionProvide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of...

On-site - Manila 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Performance Bonus, IncentivesInsurance Health & WellnessHMORead MoreDescription:Provide first-line support for IT-related issues, resolving them in a timely manner.Manage service requests, incidents, and problems to ensure user...

On-site - Makati 3-5 Yrs Exp Bachelor Full-time Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software...

HOLA, SPANISH BILINGUALS! YOUR NEXT BIG CAREER MOVE IS HERE!SPANISH BILINGUAL | TECH SUPPORT | HELP DESK | SERVICE DESKGot the Spanish skills + BPO experience?Got Tech Support / Help Desk / Service Desk / Call Center experience?THIS OPPORTUNITY IS FOR YOU!EARN UP TO ₱37K BASIC + ₱55K LANGUAGE PREMIUM + ₱4,850 NON-TAXABLE ALLOWANCEMOA, PASAY | FULL...

Overview Japanese-speaking Service Desk Agents - up to 70k - Onsite in Cebu Job Openings Japanese-speaking Service Desk Agents - up to 70k - Onsite in Cebu - About the job We are looking for (2) Japanese-speaking servicedesk agents for our client in Cebu. Industry: IT. Set-up: Onsite. Location: Cebu. Schedule: Shifting. Salary: up to 70k. Role Purpose To...

Key Responsibilities Provide technical support through phone, email, and chat. Log, track, and resolve incidents using ticketing tools. Troubleshoot VPN, Microsoft Office, and Active Directory issues. Manage support queues and meet SLA targets. Assist with user onboarding and account setup. Document resolutions and escalated complex issues when...

We are seeking a Level 2 Servicedesk Specialist to provide advanced technical support for retail applications, operating systems, hardware, and integrated services. You will troubleshoot complex issues escalated from Level 1 Support, perform root cause analysis, and collaborate with Engineering and Product teams to deliver effective solutions. This role...

Lead SOC operations, drive incident response and threat hunting, streamline security processes, and keep the team ready for emerging risks. Salary : 50,000 - 55,000 Job Summary• What’s in It for You? • HMO on Day 1 – Start with peace of mind • Exciting perks and rewards – Performance truly pays off • Travel opportunities – Explore new...