service desk

Company Industry: IT/BPO Company Work Location: BGC Taguig Salary: Php 27,000 - Php 40,000 gross monthly Work Schedule: Shifting (Morning, Mid and Night Shift) Work Set-up: Work On Site JOB DETAILS - Undergraduate and high Highschool graduates are open to apply - With 1 year and above experience in BPO / Technical IT Account / IT Hardware or Software - Has...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Key Responsibilities Provide technical support through phone, email, and chat. Log, track, and resolve incidents using ticketing tools. Troubleshoot VPN, Microsoft Office, and Active Directory issues. Manage support queues and meet SLA targets. Assist with user onboarding and account setup. Document resolutions and escalated complex issues when...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

IT Service Desk Responsibilities Receive, prioritize and respond to user calls identifying and requiring major software or hardware problems and issues IT Service Desk Responsibilities Receive, prioritize and respond to user calls identifying and requiring major software or hardware problems and issues Receives calls from users to resolve simple...

Description / Requirements Job Title: Service Desk Manager (IT – Service Desk BPO) Category: Service Desk / End User Services Work set up: Amenable to work in Taguig and Pasig / 100% RTO Work shift: Nightshift Salary budget: PHP 140,000 Experience: 10+years The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of...

Job Summary Provide L1 technical troubleshooting & customer service across a wide range of technologiesas part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals,emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams...

COMPANY PROFILE: An IT Consulting company in the Philippines that supports international clients for IT, Network, and Software support. Position: IT Service Desk Company Industry: IT/BPO Company Work Location: BGC, Taguig Salary: Php 27,000-30,000 gross (Level 1) | Php 30,000-40,000 gross (Level 2) Work Schedule: Shifting (Morning, Mid, and Night...

About Lennor Group As a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently Our brand, Lennor Metier, is a leading recruitment agency and headhunting firm in the Philippines,...

Looking for an IT opportunity in Quezon City? Apply now! Location: Quezon City Industry: BPO Salary: Php 25,000 – Php 36,000 Gross Schedule: Shifting Work Setup: Onsite JOB REQUIREMENTS: With at least 3 years of experience in IT Service Desk / Technical Support Experience with ServiceNow and Active Directory Background in handling international...

Join our growing team at VISAYA Ortigas! We're looking for an experienced IT Service Desk Support professional with a passion for solving technical challenges and delivering excellent customer support. Qualifications: • At least High School Graduate • At least 2 years of IT Service Desk experience • Strong written and verbal English communication...

Job Summary Service Desk Analyst will handle service requests and incidents across desktop support and core applications in a structured office environment with rotational shifts using ITIL practices and Service Now to restore services quickly fulfill user needs and improve service quality for business stakeholders in life and annuities insurance and other...

Your Role Here’s what you will be doing: Provide first-line support to end-users via phone, email, chat, or ticketing system, resolving routine IT issues such as software troubleshooting, login challenges, and password resets. Document, prioritize, log, and monitor assistance requests using the enterprise ITSM ticketing system. Escalate unresolved...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

BPM India Advisory Service Private Limited - Formerly known as “Burr Pilger Mayer India Private Limited”. (BPM India) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 different office locations, BPM serves emerging and mid-cap...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time Share Job Description Employee Recognition and Rewards Equity Incentive Plan, Performance Bonus, Incentives Insurance Health & Wellness HMO Annual Company Trip, Free Meals, Sleeping Quarters Read More Description: Provide first-line support for IT-related issues, resolving them in a timely manner. Manage...

Role TitleService Desk Subject Matter Expert (SME) – Retail Service DeskExperience3–5+ years in IT Service Management / Service Desk OperationsDesired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5) Strong knowledge of:o ITIL framework (mandatory)o ServiceNow or similar ITSM toolso Windows OS, O365,...

Role Title Service Desk Subject Matter Expert (SME) – Retail Service Desk Experience 3–5+ years in IT Service Management / Service Desk OperationsDesired Competencies (Technical/Behavioral Competency)Must-Have** (Ideally should not be more than 3-5) Strong knowledge of: o ITIL framework (mandatory) o ServiceNow or similar ITSM tools o Windows OS,...