service desk

WE'RE HIRING! | Technical Support Representative Join our growing team at Nityo Infotech Services Philippines, Inc.! We are looking for qualified and motivated professionals to be part of our team. Position: Technical Support Representative Location: Vertis North, Quezon City (Onsite Work Setup | Hybrid upon regularization) Salary: ₱22,000 Basic Salary +...

Job Summary The Tier 1 Service Desk or Global Support Desk Analyst provides first line technical support to end users in a 24x7x365 environment. The role focuses on delivering high quality customer service accurate incident logging timely resolution of common IT issues and effective escalation of complex incidents. This position supports end user computing...

KEY RESPONSIBILITIES You will: Support complex incidents and platform-level issues, including contact center and chatbot technologies. Handle escalations, troubleshooting, configuration/support of virtual agents, and more advanced ServiceNow and AWS Connect-related work. QUALIFICATIONS: 8-10 years relevant Service Desk / IT support experience. Strong...

Description Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Job Summary Provide L1 technical troubleshooting & customer service across a wide range of technologiesas part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals,emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams...

Avia Solutions Group (ASG) Global Services Philippines is looking for an IT Service Desk to contribute to the operations of Sensus Aero. This position is based in the ASG Global Services Philippines office in BGC, Taguig, under a hybrid setup and working on Atlantic Standard Time Zone. Sensus Aero is a web-based ERP platform built for independent aviation...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

WE'RE HIRING! | Technical Support RepresentativeJoin our growing team at Nityo Infotech Services Philippines, Inc.! We are looking for qualified and motivated professionals to be part of our team. Position: Technical Support RepresentativeLocation: Vertis North, Quezon City (Onsite Work Setup | Hybrid upon regularization)Salary: ₱22,000 Basic Salary +...

About the role The Service Desk team is responsible for providing technical support, managing IT incidents and service requests, troubleshooting technical issues, and ensuring timely resolution in accordance with established Service Level Agreements (SLAs). Key responsibilities Provide first-level technical support and troubleshoot hardware, software, and...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

OverviewOn-site - Makati • 3-5 Yrs Exp • Bachelor • Full-timeJob DescriptionProvide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of...

DescriptionProvide first-line support for IT-related issues, resolving them in a timely manner.Manage service requests, incidents, and problems to ensure user satisfaction.Maintain documentation for all service desk activities and ensure accurate reporting.Assist in the training of users on various software and hardware configurations.Collaborate with other...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Description / Requirements Job Title: Service Desk Manager (IT Service Desk BPO) Category: Service Desk / End User Services Work set up: Amenable to work in Taguig and Pasig / 100% RTO Work shift: Nightshift Salary budget: PHP 140,000 Experience: 10+years The role of the Service Delivery Manager (SDM) is responsible for co‑coordinating the delivery of...

Overview Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with...

Join our growing team at VISAYA Ortigas! We're looking for an experienced IT Service Desk Support professional with a passion for solving technical challenges and delivering excellent customer support. Qualifications: • At least High School Graduate • At least 2 years of IT Service Desk experience • Strong written and verbal English communication...

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...