senior training manager

DescriptionWe are seeking a high-performing and experienced Sr Training Manager – Travel Business to lead and manage team of trainers in executing training initiatives in the Travel domain. This role is critical in managing end-to-end training delivery for new hires, upskilling tenured employees, driving performance improvements, and ensuring process...

Key ResponsibilitiesOversee training delivery across new hire onboarding, nesting, and continuous upskilling programs.Direct line-manage Training Supervisors, Trainers, and Instructional Designers.Align training strategies with client SLAs, such as First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT), and dispatch...

About the role We are looking for an experienced Senior Training Manager to lead the Training and Learning & Development function supporting a Telecommunications account. The role will oversee training strategy, new-hire training, upskilling, trainer development, and performance improvement initiatives. Key responsibilities Lead the overall Training...

Key Responsibilities Develop and execute the overall training strategy for new hires, upskilling, cross-training, and leadership development Lead, mentor, and manage Training Managers, Trainers, and Instructional Designers Design and continuously improve training curricula, materials, and delivery methods Ensure all training programs align with client...

The Australian Culture Senior Training Manager will be responsible for leading the design, development, and delivery of a comprehensive cultural training program for Concentrix's teams supporting the financial services program. This role is crucial for ensuring our operational teams not only meet but exceed the unique cultural, ethical, and regulatory...

The Sr Manager Training has management responsibility for a single or multiple team(s) of Client Training Associates providing the first line of technical support to clients using our product.Essential Functions/Core Responsibilities • Manage the training team on issues and assignments, listen to needs and concerns of team members, resolve issues, and be...

The Sr Manager Training has management responsibility for a single or multiple team(s) of Client Training Associates providing the first line of technical support to clients using our product. Essential Functions/Core Responsibilities • Manage the training team on issues and assignments, listen to needs and concerns of team members, resolve issues, and...

About the role As General Manager, you will have responsibility for end-to-end quality-training strategy, while spearheading AI-powered transformations to scale operational efficiency. You will collaborate with Global HQ policy teams to localize audit standards and unify evaluation criteria. You will establish local QA and Training teams, design team work...

Oversee and ensures Learning managers manages training programs and learning experiences for adult learners in site. Hires, trains and supervises a staff of Learning Managers. Help develop/implement training programs for contact center personnel, which may include management development programs. Develops evaluation and validation instruments to collect and...

EPSILON GROUP SERVICES INC. in Cebu City seeks a Senior Training Manager with 5+ years in training management for a US Healthcare BPO account. The role focuses on leading training operations, teams, and performance, with emphasis on RCM processes and continuous improvement.The position is 100% onsite in Cebu City with a night shift. Start ASAP. Healthcare...

Key ResponsibilitiesTraining Strategy & LeadershipDevelop and execute the overall training strategy aligned with organizational goals.Lead training teams, including Training Managers, Trainers, and Instructional Designers.Establish training standards, governance, and best practices across all programs.Partner with Operations, HR, Quality, and Workforce...

Recruitify HR is seeking a Senior Training Manager to lead training operations for a US Healthcare BPO client. The role requires 5+ years of training management experience within a BPO setting and strong leadership capabilities. This position is 100% onsite in Ortigas, Cebu region, with night shift duties and an immediate start. The candidate should be a...

Alstom is seeking a full-time Temporary Operation Manager (Train Operations Manager) in the Philippines, based in Mabalacat Pampanga & Ortigas Centre (Manila). You will oversee temporary operations during testing, configure power supply, and coordinate with internal teams and external partners to ensure safe, efficient activities.Ideal candidates hold an...

Concentrix in the Philippines is seeking a Sr. Manager, Training & Quality to oversee evaluation programs across calls, chat, and email and ensure quality outcomes. The role requires onsite work at UP Technohub and strong communication, multitasking, and healthcare domain experience.The position emphasizes calibration with stakeholders, internal audits, and...

As Sr. Training and Quality Manager, you will develop and deploy training curricula and quality measurement and assurance methodologies during scoping and initiation. You will hold the Asia TQM team to consistent implementation of client policies across every site. The role reports to the AVP, AI/LLM Practice and works alongside the Global Training Manager,...

Recruitify HR is seeking a Senior Training Manager to lead training operations for a US Healthcare BPO client. The role requires 5+ years of training management experience within a BPO setting and strong leadership capabilities. This position is 100% onsite in Ortigas, Cebu region, with night shift duties and an immediate start. The candidate should be a...

Envista Holdings Corporation seeks an experienced professional to develop and execute marketing, business development, and external communications strategies across India. You will identify and nurture customer and partner relationships, plan events, and lead market research to influence new product offerings.You will coordinate cross-functionally with...

The Australian Culture Senior Training Manager will be responsible for leading the design, development, and delivery of a comprehensive cultural training program for Concentrix's teams supporting the financial services program. This role is crucial for ensuring our operational teams not only meet but exceed the unique cultural, ethical, and regulatory...

Alstom is seeking a Temporary Operation Manager for Train Operations in Mabalacat Pampanga & Ortigas Centre (Manila), Philippines. The role focuses on safe, efficient operations during testing, coordinating with internal and external teams to ensure regulatory compliance and smooth execution.The candidate brings 15+ years in train operations, with senior...

Overview The Senior Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure client and employee satisfaction. He/she identifies the core competencies in line with objectives of...