reservations

REPORTING TO : RESERVATION OFFICER / RESERVATION MANAGER DUTIES AND RESPONSIBILITIES: 1. Product and Market Knowledge - 100% knowledge of the hotel properties and amenities. - Handles all inquiries and details. 2. Basic Reservation Administrative Function - Closely monitors and follows up clients for booking confirmations. - Close coordination with other...

KEY RESPONSIBILITIES: Operations Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.Sell from the highest room...

Description POSITION SUMMARY   Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...

About the job Reservation Agent (Cebu) | Onsite Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent) Requirements: Bachelor's degree in tourism, hospitality, or a related field.At least 2 years of experience as a reservations agent for flight, hotel, transfers (car, bus or train),...

Description JOB SUMMARY   Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty...

Discover your 100% YOU with MicroSourcing!Position: Reservations AgentLocation: MOA, PasayWork setup & shift: Hybrid | Shifting ScheduleWhy join MicroSourcing?You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

FINANCIAL RETURNS Maximise rooms revenue through upselling of rooms and hotel facilities, while making reservations. Champion accurate and timely rate loading for all contracted segments. Take ownership and follow up on in-house pseudo accounts to keep to a minimum. Ensure all refunds, no shows and deposits are handled accordingly to standards. Maintain...

Work Setup: Onsite (Cebu City) Shift: Rotating/Shifting Requirements: Bachelor's degreeAt least 3 years of experience in travel reservations - customer service in the BPO industry (flight/tours/hotel/rentals)At least 2 years in a supervisory/leadership roleProficient in using GDS platformsSales experiencePreferably available to start...

FILINVEST COMPANY: CHROMA HOSPITALITYPosition Summary: Reservations Manager responsible for overseeing the daily operations of the reservations department across multiple hotel properties. Ensures accurate room inventory management, maximized revenue opportunities, and consistent service standards. Supervises reservations agents, supervisors, and...

About Shore360: Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups. Purpose of Role:The...

FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORPORATION Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing...

We need RESERVE OFFICER for the following locations:PaterosBacolodBaguio CityCagayan De OroSan Fernando BayanButuanIba, ZambalesTaytaySto. Tomas BatangasSta. RitaCebu MangoIznart-IloiloJOB SUMMARY:The Reserve Officer is tasked to assume the functions of a Branch Service Head or Branch Service Officer whenever there are manning gaps due to extended leaves,...

We need RESERVE OFFICER for the following locations: Pateros Bacolod Baguio City Cagayan De Oro San Fernando Bayan Butuan Iba, Zambales Taytay Sto. Tomas Batangas Sta. Rita Cebu Mango Iznart-Iloilo JOB SUMMARY: The Reserve Officer is tasked to assume the functions of a Branch Service Head or Branch Service Officer whenever there are manning gaps due to...

About the role The Reservation Supervisor oversees the daily operations of the Reservations Department, ensuring accurate and efficient handling of room reservations, guest inquiries, cancellations, modifications, and special requests. The position also supervises reservation staff and coordinates with Front Office, Sales, Housekeeping, and other...

Are you passionate and driven enough to fill our house? We’ve got first class rooms … your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our Reservations Team are natural organizers, sales driven with finicky attention to detail and...

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime...

Job OverviewWe are looking for a Reservations Agent to assist guests with hotel bookings, inquiries, and reservation management while providing excellent customer service and supporting room sales.Key ResponsibilitiesHandle new bookings, existing reservations, and guest inquiries.Process and update reservations accurately in the hotel reservation/PMS...

Attend to incoming calls and inquiries in a clear, friendly and professional mannerKnowledge and understanding in interpreting package tariffCoordinate bookings and account requirements with resort personnelEnsure up to date guest profile files and foldersPrepare necessary quotations and service agreements to guestsPrepare necessary reports required by...

Job DescriptionUnderstand the key principles of FRHI Pricing Strategies and Revenue ManagementRetail, Corporate, Leisure, Group, OtherRate Restrictions, hurdles and availabilitiesMaximize rooms revenue through the conversion of telephone calls into salesUtilize effective upselling techniquesUnderstand and take reservations to support the revenue management...

FILINVEST COMPANY: CHROMA HOSPITALITY Position Summary: Reservations Manager responsible for overseeing the daily operations of the reservations department across multiple hotel properties. Ensures accurate room inventory management, maximized revenue opportunities, and consistent service standards. Supervises reservations agents, supervisors, and assistant...