reservation agent

REPORTING TO : RESERVATION OFFICER / RESERVATION MANAGER DUTIES AND RESPONSIBILITIES: 1. Product and Market Knowledge - 100% knowledge of the hotel properties and amenities. - Handles all inquiries and details. 2. Basic Reservation Administrative Function - Closely monitors and follows up clients for booking confirmations. - Close coordination with other...

KEY RESPONSIBILITIES: Operations Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.Sell from the highest room...

About the job Reservation Agent (Cebu) | Onsite Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent) Requirements: Bachelor's degree in tourism, hospitality, or a related field.At least 2 years of experience as a reservations agent for flight, hotel, transfers (car, bus or train),...

Discover your 100% YOU with MicroSourcing!Position: Reservations AgentLocation: MOA, PasayWork setup & shift: Hybrid | Shifting ScheduleWhy join MicroSourcing?You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

FINANCIAL RETURNS Maximise rooms revenue through upselling of rooms and hotel facilities, while making reservations. Champion accurate and timely rate loading for all contracted segments. Take ownership and follow up on in-house pseudo accounts to keep to a minimum. Ensure all refunds, no shows and deposits are handled accordingly to standards. Maintain...

Job OverviewWe are looking for a Reservations Agent to assist guests with hotel bookings, inquiries, and reservation management while providing excellent customer service and supporting room sales.Key ResponsibilitiesHandle new bookings, existing reservations, and guest inquiries.Process and update reservations accurately in the hotel reservation/PMS...

Job DescriptionUnderstand the key principles of FRHI Pricing Strategies and Revenue ManagementRetail, Corporate, Leisure, Group, OtherRate Restrictions, hurdles and availabilitiesMaximize rooms revenue through the conversion of telephone calls into salesUtilize effective upselling techniquesUnderstand and take reservations to support the revenue management...

Job Description: Discover your 100% YOU with MicroSourcing! Position: Reservations Agent Location: MOA, Pasay Work setup & shift: Hybrid | Shifting Schedule Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

Discover your 100% YOU with MicroSourcing! Position: Reservations Agent Work setup: Onsite | DayShift Location: Eastwood, Quezon City Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...

Discover your 100% YOU with MicroSourcing! Position: Reservations Agent Location: MOA, Pasay Work setup & shift: Hybrid | Shifting Schedule Why join MicroSourcing? You'll have: Competitive Rewards:Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Handling room reservations efficiently using OPERA Cloud, ensuring accurate booking details, excellent customer service, and maximizing room revenue while maintaining high guest satisfaction. Duties and Responsibilities: Handle room reservations via phone, email, online channels, and walk-ins using OPERA Cloud PMS Create, modify, and cancel reservations...

Call Center Agent Hiring | Hotel Reservation Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time WHY WORK WITH US? Compensation & Benefits • Up to ₱27,000 monthly basic salary • Performance incentives and bonuses • Paid training and development programs • Clear career growth opportunities Workplace Culture •...

Airline Reservation Agent Cebu City | Onsite Caldwell Communication Responsibilities: Handle travel-related inquiries via phone, email, or chat Assist clients with bookings, modifications, or cancellations Provide accurate information on travel options, schedules, and promotions Record all interactions and maintain up-to-date documentation Escalate complex...

KEY RESPONSIBILITIES:Operations* Handles reservations emails (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.*Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.* Ensures all...

About the job: Reservation Agent (Cebu) | Onsite Shift: No fixed schedule Work setup: Full onsite (Cebu) Benefits: Upon regularization:- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent) Requirements: Bachelor's degree in tourism, hospitality, or a related field.At least 1 year of experience as a reservations...

Main Scope: Making reservations for flight, hotel, transfer, bus, train, visa, etc. Requirements: Degree in Hospitality, Travel and Tourism, certification or equivalent field Minimum of 2 years of equivalent working experience Amenable to be on a shifting scheduleWilling to work 100% onsite in Cebu City

POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with...

Job Description:Discover your 100% YOU with MicroSourcing!Position:CSR Reservations AgentLocation:MOA, PasayWork setup & shift:Hybrid (Onsite during training, then transitions to a hybrid setup)| DayshiftWhy join MicroSourcing?Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with...

The travel reservations agent handles customer service and reservation queries for our travel accounts.ResponsibilitiesCommunicate via phone and/or email with partners to resolve any issues/requests raised by customers.Actively contact partners for updates regarding an ongoing request/issueEnsure that all escalated issues are communicated to the...

Position Reservations Agent Location Ortigas, Pasig Work setup & shift Onsite, Night shift Benefits Competitive Rewards: Enjoy above‑market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses. A Collaborative Spirit: Contribute to a positive and...