remote support jobs in Cebu City

Op360 is seeking a remote Global Escalation Support Specialist to provide end-to-end escalation handling across software and product lines. You will collaborate with a multinational team while delivering exceptional customer experience.You will capture data in CRM, share insights with leadership, meet KPIs, and balance regional time zones to support clients...

Business Wire, a Berkshire Hathaway company, seeks a Senior Service Desk Technician to lead end-user technology support across Windows & macOS. You will mentor technicians, drive incident resolution, and collaborate with Technology teams and third-party vendors to ensure service excellence.The ideal candidate brings 5+ years in service desk roles, strong...

A customer service-focused company in Manila seeks an experienced candidate to assist customers via phone, email, and chat. The role requires 5–7 years of customer service experience and skills in communication and problem-solving. Responsibilities include providing product information, documenting interactions, and identifying areas for improvement. The...

Multiplymii LLC is seeking a Customer Service Specialist to support clients of a digital healthcare platform. You will handle live chat, email responses, and order processing, reporting to the Customer Service Manager and helping with day-to-day service activities for customers.This role is 100% remote from the Philippines with a Wednesday–Sunday, 9 AM–5...

Zohorecruit is seeking a dedicated Telephone Service Representative to join our remote team. You will be the first point of contact for clients, handling calls, answering inquiries, and providing accurate information in a courteous, professional manner.This remote role requires independent work, reliable attendance, and strong communication. You will...

Sourcefit Philippines, Inc. is seeking a diligent Customer Support Representative to be the first contact for customers and suppliers, delivering professional, timely, and solutions-focused support across phone and email.You will troubleshoot issues, document interactions in CRM and ticketing systems, and work with Jira Service Management or similar tools in...

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for clients across industries. The role requires strong English proficiency, prior call center experience, and the ability to work from home within 80km of our local office.You will handle inbound inquiries, diagnose issues, and document...

100Hires, Inc. is seeking a Cybersecurity Technical Support Specialist for remote work to assist customers with cybersecurity products. You will investigate security-related issues, analyze logs, and provide timely resolutions.The role requires strong troubleshooting skills, the ability to interpret system and security logs, and clear communication with both...

Aina Outsourcing Services in the Philippines is seeking an Appointment Setter to drive growth through proactive outreach. This entry-level friendly role offers learning opportunities as you call to promote products and services.You will handle outbound calls, scheduling consultations, follow-ups, CRM updates, and relationship management with global clients,...

MCI is searching for a Remote Customer Service Agent to support customer service initiatives for numerous well-known clients. Responsibilities include handling calls, resolving customer issues, and documenting interactions.Ideal candidates should possess a high school diploma, strong English skills, and prior call center experience. This role offers flexible...

A customer service-oriented company in Quezon City seeks a CSR Associate to assist customers via phone, email, and chat. Candidates should have 5-7 years of experience in customer service, with a focus on providing solutions and enhancing satisfaction. The ideal applicant possesses excellent communication skills and a strong customer-centric attitude. This...

Simera is seeking a proactive Chat Support Representative in the Philippines to assist customers via live chat and digital channels. You will deliver fast, accurate responses while maintaining a friendly, professional tone and attention to detail.In this remote role, you’ll monitor multiple conversations, troubleshoot issues, and escalate complex queries...

Knoll Ridges is hiring remote Leasing Support Professionals to assist U.S.-based projects with tenant communications, leasing coordination, and application tracking. This fully remote role requires coordinating showings, updating listings, and maintaining leasing records across platforms.Project-based work with competitive compensation is offered, with...

Supabase is seeking Support Engineers to provide world-class developer support for anyone using our Postgres development platform. The team is globally distributed with a strong focus on minimizing time to fix, and works closely with product engineering and growth teams.You will triage support cases, reproduce issues, and monitor Github Issues & Discussions,...

Top Alliance is seeking enthusiastic and customer-focused Customer Service Representatives to join our team in a full-time capacity on a Wave 1 Healthcare Account. This virtual role is based in Pasig with remote work options, offering flexible scheduling and ongoing training.You will handle inquiries, document interactions, resolve issues, and maintain...

A growing digital marketing company in the Philippines is seeking skilled individuals for the remote position of SEO Customer Support Heroes. The role involves activating customers, documenting inquiries, and performing general administration. Candidates should have excellent English communication skills, customer service experience, and knowledge of HTML...

Role Overview The Customer Support Agent is the first point of contact for the client, responsible for delivering a high-quality, responsive support experience across chat, email, and phone channels. The role combines strong communication skills with a practical ability to diagnose and resolve technical issues, ensuring customers receive clear and helpful...

Private Advertiser is seeking a remote customer service specialist to handle daily inquiries via email and social media, ensuring timely responses and accurate ticket resolution.You will document interactions in the CRM, assist with order tracking, returns, and policies, and collaborate with logistics and finance teams to improve the customer experience....

ASIA SYSTEM INC. is seeking a dedicated Customer Service Representative to join our team in Bankal, Lapu-Lapu City, Cebu. This full-time role operates on a virtual process basis, serving customers across channels to deliver exceptional service and support.You will be the main point of contact, resolving inquiries, processing orders, returns, and account...

Stack Sourcinggg in the Philippines is hiring a Customer Service Representative (Voice Account) for 100% remote work. You will handle incoming and outbound calls, provide product and account information, and resolve inquiries with a customer-first approach.The role includes training support, shift-based schedule including nights and weekends, and potential...