remote desktop support

HCL Technologies Limited is seeking a dedicated individual for L1 remote desktop support in Manila, Philippines. This role involves troubleshooting and resolving tickets while adhering to quality standards and service level agreements. Responsibilities include hardware/software/network diagnosis via multiple channels, ensuring customer satisfaction, and...

Trinity Life Sciences is seeking an experienced Level 2 IT Helpdesk professional to provide remote support with a focus on Windows 11, Mac OS, and O365. You will diagnose issues, update customers with ETA, and escalate complex requests while maintaining asset lifecycle records.The ideal candidate has 3–5 years in service desk or desktop support, strong...

Everise in the Philippines seeks a Specialist – IT Desktop Support to join the Information Technology team, delivering desktop support to corporate users and customers. You will administer Windows applications, Exchange, AD, DNS/DHCP, and Cisco networking, while providing 24x7 on-call production support.A CS degree with 2–4 years’ experience and...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

DescriptionJob description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in the backup and recovery of user data and configurations. Document support activities and update...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to...

Work Arrangement / Work Shift: Remote Role Overview: The Desktop Support Technician serves as the first line of response for company employees needing help with accounts, devices, and everyday software issues, working closely with the Director of IT to keep the team running smoothly day-to-day. This role is responsible for maintaining and administering...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

Job Description Roles & Responsibilities:85% Essential Technical Criteria Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. Performs...

PurposeProvides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement.Work OverviewFirst response for desktop and cabling issues.Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

Job Summary: We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, asset management, and project-based support. The role involves troubleshooting, device lifecycle management, office IT infrastructure support, inventory management, and coordination with remote technical teams and third-party vendors.Key...

Iloilo City, Western Visayas, Philippines Responsibilities Manage tickets within TTResponse and TTResolve SLO Troubleshoot end user issues onsite with regards to Windows Operating System Microsoft Office Provide level 1 user side troubleshooting for Network issue Phone issue (soft and hard phone) Triage client application issues to determine if the...

Provide on-site and remote desktop support for end-users (hardware, software, and peripherals)Perform basic troubleshooting, installation, and configuration of IT equipmentHandle service requests and elevate technical issues when necessaryMaintain proper documentation of issues and resolutionsPerform field work as required to support business operationsWork...

Purpose Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. Work Overview First response for desktop and cabling issues. Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network...

We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure,asset management, and project-based support. The role involves troubleshooting, devicelifecycle management, office IT infrastructure support, inventory management, andcoordination with remote technical teams and third-party vendors.Key Responsibilities:End-User...

On-site - Makati Fresh Graduate/Student Bachelor Full-time Job Description Provide on‑site and remote desktop support for end‑users (hardware, software, and peripherals) Perform basic troubleshooting, installation, and configuration of IT equipment Handle service requests and elevate technical issues when necessary Maintain proper documentation of...

We are seeking a dedicated and experienced IT Support Specialist to deliver high-quality onsite technical support and ensure the smooth functioning of end-user systems and office IT infrastructure.Key Responsibilities:Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environmentsDiagnose...

A technology service provider is seeking an IT professional to provide technical support for desktop environments, including installation and troubleshooting of software and hardware. The role requires maintaining technical documentation and inventory updates, as well as collaboration with various user groups. Candidates should possess strong problem-solving...